How to manually update AT&T Motorola Z2 Force

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dynamiclynk

Senior Member
Jul 1, 2008
214
63
www.tekhow.net
Google Pixel 4 XL
To update to Oreo without an active AT&T sim.

1. Download this official AT&T Oreo firmware to your computer
https://androidfilehost.com/?fid=673956719939833410

Firmware above should match this version which is the latest AT&T firmware.
https://www.att.com/devicehowto/tut...?make=Motorola&model=MotoZ2XT1789&gsi=N8TH4fU

2. Download Lenovo Moto Smart Assist
https://support.lenovo.com/us/en/downloads/ds101291

3. Enable USB Debugging on your device usually via settings on your phone and you press on About > Build numerous times until it states Developer settings enabled then you enable ADB USB Debugging there.
https://www.verizonwireless.com/support/knowledge-base-213471/

4. rename the zip firmware you downloaded in step one to update.zip and place it in the top level of your internal storage of your device from within Windows Explorer you will need to set your phone to USB file transfer mode instead of charging (the default) by pulling the notification area down on your phone and setting the USB mode there.

5. After that is done unplug the USB cable from your PC and plug it back in again.

6. Open the Lenovo Moto Smart Assist in Windows go to Flash it will look for updates and immediately the Update button will be enable because you have an update.zip on your phone. Click Update, let it finish rebooting your phone and whatnot and viola welcome to Android Oreo on your Moto Z2.

==> DO NOT POWER OFF YOUR DEVICE DURING FLASH ==<

Since you my end up with a soft bricked device and will have to find methods on XDA to restore it, but you should be able to do this directly from fastboot.

  • Begin by pressing the Power button for a few moments to turn off
    the Moto Z device
  • In the next step hold down Volume Down and Power keys for a short while.
  • Let go of all keys when you see Fastboot Mode.

Once your in fastboot just repeat the steps above.

Note: You will get some security & permission prompts if it is the first time using Smart Assist. Do what it states.

If your device is not detected you might need Motorola Drivers here
https://mega.nz/#!buYjzAaR!3Xx0MHYJqIJ8JjdSKxRaEP4AkifzUd3XX8dXKuTVZ1I

or here via MDM (Motorola Device Manager) https://support.motorola.com/us/en/drivers

I found this out after numerous attempts with AT&T sim cards and trying to let the update happen in the Lenovo Moto Smart Assist but there was no progress indicator and sometimes the download would fail..but this worked for me.
 
Last edited:

pitchdarkice

Senior Member
Dec 24, 2011
86
13
To update to Oreo without an active AT&T sim.
2. Download Lenovo Moto Smart Assist
https://support.lenovo.com/us/en/downloads/ds101291

Thanks for this.

I just did the update with the tool above. The tool actually offers you the option to download the latest OCXS27.109-47-14 image. Though it's still the September 1, 2018 security updated image.

As instructed, you just install the software and accept permissions.
Click on "Flash"

In the Flash section, under "New Ver:" there is an option to download the latest. What it will do is download the image and unzip it.
Once the image is ready, you can Click "Update" and follow the instructions.

If you use the default settings for install, there is a log file you can use to watch detailed progress. "C:\Program Files (x86)\Lenovo Moto Smart Assistant\logs"

Be patient at 51% it's likely copying the files during this time.
 

galets

Senior Member
Apr 1, 2006
285
26
Is there an option to upgrade without windows pc? Via fastboot and such
 

pitchdarkice

Senior Member
Dec 24, 2011
86
13
Is there an option to upgrade without windows pc? Via fastboot and such

The smart assist tool installs fastboot during the update process and it goes into the bootloader screen when it performs the update. So as long as it's the official image, there might be a way. I'm not sure, I did the update with my windows vm.
 

dynamiclynk

Senior Member
Jul 1, 2008
214
63
www.tekhow.net
Google Pixel 4 XL
The smart assist tool installs fastboot during the update process and it goes into the bootloader screen when it performs the update. So as long as it's the official image, there might be a way. I'm not sure, I did the update with my windows vm.

I am thinking the smart assist has privileged access to flash via security keys because when I tried flashing via fastboot or even from recovery via the zip file I did not have permissions, at least that's what happened to me.
 

radkapatka

Member
Dec 22, 2016
9
5
Update to January 2019 security update

Anyone used LMSA to get the Jan 2019 update? LMSA shows Nov 2018 is the latest update.

I did successfully updated mt at&t z2 force to January 2019 security update. I could not make the manual method work for me, but LMSA already lists the January 2019 patch. All you need to do is install motorola drivers and LMSA, allow USB debugging and connect your phone to your computer. Then let LMSA recognize the phone and it will show latest update. Download it directly in LMSA, and the Upgrade button will become available.
 

mr_5kool

Senior Member
Apr 10, 2012
196
23
There are two uploads for Feb security patch on mirrors.lolinet.com. Both was uploaded on May. The 2nd one has the text "FIX NFC".
 

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  • 2
    To update to Oreo without an active AT&T sim.

    1. Download this official AT&T Oreo firmware to your computer
    https://androidfilehost.com/?fid=673956719939833410

    Firmware above should match this version which is the latest AT&T firmware.
    https://www.att.com/devicehowto/tut...?make=Motorola&model=MotoZ2XT1789&gsi=N8TH4fU

    2. Download Lenovo Moto Smart Assist
    https://support.lenovo.com/us/en/downloads/ds101291

    3. Enable USB Debugging on your device usually via settings on your phone and you press on About > Build numerous times until it states Developer settings enabled then you enable ADB USB Debugging there.
    https://www.verizonwireless.com/support/knowledge-base-213471/

    4. rename the zip firmware you downloaded in step one to update.zip and place it in the top level of your internal storage of your device from within Windows Explorer you will need to set your phone to USB file transfer mode instead of charging (the default) by pulling the notification area down on your phone and setting the USB mode there.

    5. After that is done unplug the USB cable from your PC and plug it back in again.

    6. Open the Lenovo Moto Smart Assist in Windows go to Flash it will look for updates and immediately the Update button will be enable because you have an update.zip on your phone. Click Update, let it finish rebooting your phone and whatnot and viola welcome to Android Oreo on your Moto Z2.

    ==> DO NOT POWER OFF YOUR DEVICE DURING FLASH ==<

    Since you my end up with a soft bricked device and will have to find methods on XDA to restore it, but you should be able to do this directly from fastboot.

    • Begin by pressing the Power button for a few moments to turn off
      the Moto Z device
    • In the next step hold down Volume Down and Power keys for a short while.
    • Let go of all keys when you see Fastboot Mode.

    Once your in fastboot just repeat the steps above.

    Note: You will get some security & permission prompts if it is the first time using Smart Assist. Do what it states.

    If your device is not detected you might need Motorola Drivers here
    https://mega.nz/#!buYjzAaR!3Xx0MHYJqIJ8JjdSKxRaEP4AkifzUd3XX8dXKuTVZ1I

    or here via MDM (Motorola Device Manager) https://support.motorola.com/us/en/drivers

    I found this out after numerous attempts with AT&T sim cards and trying to let the update happen in the Lenovo Moto Smart Assist but there was no progress indicator and sometimes the download would fail..but this worked for me.