How to set up on Verizon.

Topdroid01

Member
Feb 25, 2011
26
0
0
Hey guys. I'm on Verizon and currently am on my Essential Phone and just bought a 7T and was wondering how to go about switching it. Back when the 6T came out I know you had to call Verizon and tell them to switch it to a CDMA-less device and do some other things but wasn't sure if it got a little more streamlined with the 7T. I did read one article from a website that just says I need to switch the SIM and then go into My Verizon, log in and activate. Is that accurate? Anyone with experience in this? Thanks in advance.
 

rohmbd

Senior Member
Jul 14, 2010
86
21
28
I've switched 3 lines to OP 7Ts. All that I did was log into my Verizon, find the switch device option, type in IMEI and it automatically added CDMA less, advanced calling....and I just followed the directions given in the screen....all 3 work great!
 
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Topdroid01

Member
Feb 25, 2011
26
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0
I've switched 3 lines to OP 7Ts. All that I did was log into my Verizon, find the switch device option, type in IMEI and it automatically added CDMA less, advanced calling....and I just followed the directions given in the screen....all 3 work great!
Thanks! That's all I needed to know!
 

wrathre

New member
Feb 23, 2017
4
6
0
I ran into my own slew of issues getting my phone activated on verzion (t-mobile oneplus 7t, already carrier unlocked).

Here's my experience.

I went into the verizon store and they could not activate my phone based on its IMEI. That said, they took the sim from my pixel and popped it in and phone calls worked no issue. I could also send text, but could not receive them.

It took a few calls, but I eventually had to get to tier 2 tech support where they manually had to key in my device info so it could be activated on Verizon (wasn't in their device database). It was showing up as unknown device before then in their system and in the my verizon app. They said it would take 24-48 hours before it would be in the data base. About 24 hours later, I checked the My Verizon app and found it was now listed as a OnePlus 7T UNL and showed the device image.

After doing that, I had to call into support again and ask them to add Feature #83856 be added to the line (I had done this before on two other calls by requesting CDMA-Less be added, that didn't work as the techs had no clue what I was talking about and wanted to pawn me off onto One Plus support). Just ask for the feature number as they can look it up and add it to your line fairly easily. The moment they added that feature to my account, my texts started pouring in.

Hope this is helpful if you run into any similar issues that I did. I love this phone so far, hopefully they will streamline this setup in the future as I made multiple trips to verizon and called into support at least a dozen times before figuring out the best way to approach this. Expect tier 1 support to have no idea what you actually need 90% of the time and keep pushing for a T2 escalation if your device shows up as unknown in their system.

I've also read that if the device shows up in the system and you're having issues, getting a new sim may correct without having to worry about having features added/removed from the line as it should auto provision the features (according to T2 tech) when activating a new sim on a 1+ phone that is already in their system.
 

imakul8

Senior Member
May 25, 2010
860
247
73
New Orleans, LA.
I ran into my own slew of issues getting my phone activated on verzion (t-mobile oneplus 7t, already carrier unlocked).

Here's my experience.

I went into the verizon store and they could not activate my phone based on its IMEI. That said, they took the sim from my pixel and popped it in and phone calls worked no issue. I could also send text, but could not receive them.

It took a few calls, but I eventually had to get to tier 2 tech support where they manually had to key in my device info so it could be activated on Verizon (wasn't in their device database). It was showing up as unknown device before then in their system and in the my verizon app. They said it would take 24-48 hours before it would be in the data base. About 24 hours later, I checked the My Verizon app and found it was now listed as a OnePlus 7T UNL and showed the device image.

After doing that, I had to call into support again and ask them to add Feature #83856 be added to the line (I had done this before on two other calls by requesting CDMA-Less be added, that didn't work as the techs had no clue what I was talking about and wanted to pawn me off onto One Plus support). Just ask for the feature number as they can look it up and add it to your line fairly easily. The moment they added that feature to my account, my texts started pouring in.

Hope this is helpful if you run into any similar issues that I did. I love this phone so far, hopefully they will streamline this setup in the future as I made multiple trips to verizon and called into support at least a dozen times before figuring out the best way to approach this. Expect tier 1 support to have no idea what you actually need 90% of the time and keep pushing for a T2 escalation if your device shows up as unknown in their system.

I've also read that if the device shows up in the system and you're having issues, getting a new sim may correct without having to worry about having features added/removed from the line as it should auto provision the features (according to T2 tech) when activating a new sim on a 1+ phone that is already in their system.
Good info. I'm considering going to Verizon with my T-Mobile Oneplus 7t. How are the data speeds. You getting LTE?
 

wrathre

New member
Feb 23, 2017
4
6
0
Good info. I'm considering going to Verizon with my T-Mobile Oneplus 7t. How are the data speeds. You getting LTE?
Coverage has been great, I haven't run into any issues honestly vs having a cdma compatible phone previously (pixel 3 xl). Data speeds have been just as good. I did flash my firmware to the international version to get quicker updates and remove the T-mobile apps and tweaks.

One thing I didn't tell them the whole time I was adding my phone to their system was that this was a T-Mobile OnePlus 7t. I just told them it was an unlocked OnePlus 7t I purchased online. This was before I flashed the international software, so nothing on their end flags you as having the T-Mobile version unless you tell them. Not sure if they would deny you or use that as a reason to send you on the way otherwise.

---------- Post added at 03:05 PM ---------- Previous post was at 03:01 PM ----------

wrathre, do you have Verizon Visual Voicemail?
I don't recall if it worked while I was still on the T-Mobile firmware, but visual voicemail works fine with the international firmware.
 

jmkarnai01

Senior Member
Oct 10, 2010
539
229
73
Cranford
Coverage has been great, I haven't run into any issues honestly vs having a cdma compatible phone previously (pixel 3 xl). Data speeds have been just as good. I did flash my firmware to the international version to get quicker updates and remove the T-mobile apps and tweaks.

One thing I didn't tell them the whole time I was adding my phone to their system was that this was a T-Mobile OnePlus 7t. I just told them it was an unlocked OnePlus 7t I purchased online. This was before I flashed the international software, so nothing on their end flags you as having the T-Mobile version unless you tell them. Not sure if they would deny you or use that as a reason to send you on the way otherwise.

---------- Post added at 03:05 PM ---------- Previous post was at 03:01 PM ----------



I don't recall if it worked while I was still on the T-Mobile firmware, but visual voicemail works fine with the international firmware.
Do you think this is still possible. I bought a hd1907 T-Mobile and it's on way, had the store give me the IMEI so I could activate before it got here. Website says incompatible. Messaged them and they said the same thing. Should I just wait and put in my sim then go from there?
 

Droid_Nut

Senior Member
Feb 19, 2015
500
71
0
Kingston NY
So is it possible to use Verizon on the HD1905 dual sim phone just the same as the T mobile model? I actually switched 2 of my lines to AT&T just to be able to own this phone. No texting was the deal breaker for me.

BTW, is anyone getting wifi calling with verizon?
 
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Droid_Nut

Senior Member
Feb 19, 2015
500
71
0
Kingston NY
VZW allows wifi calling on Verizon branded 8's, but won't activate wifi calling on the 7 series. The claim is that the 7's could be a network security hazard because they never went through Verizon's testing.
This is Verizon's decision, not OP's.
Thanks, but I would not want an unlock-able VZW branded phone. But thanks for the info. :highfive:
 
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mrsean

Senior Member
May 6, 2007
60
10
0
I don't even have Visual Voicemail on my HD1900. I will be switching to the Pixel 5 or the S21 because this and the no wifi calling.
 

Droid_Nut

Senior Member
Feb 19, 2015
500
71
0
Kingston NY
I made the wifi calling sacrifice for a dual sim phone. OTOH, I can always use Google voice for wifi calling if needed.

---------- Post added at 07:23 AM ---------- Previous post was at 07:18 AM ----------

Do you think this is still possible. I bought a hd1907 T-Mobile and it's on way, had the store give me the IMEI so I could activate before it got here. Website says incompatible. Messaged them and they said the same thing. Should I just wait and put in my sim then go from there?
According to this first hand account, you are SOL. Get the HD1905 and you will be able to use Verizon.

https://www.reddit.com/r/oneplus7t/comments/i85m6r/17t_model_hd1907_dual_sim_unlocked_version_cdma/
 

RunNgun42

Senior Member
Jul 14, 2010
611
83
0
I use the 1905 on verizon, however Google Messages is completely broke.

* No RCS messaging
* Previous iphone users cant SMS me (even with proper deregistration/new convos)
* Messages app cant insert pictures from Google Photos library
* Message app inserts weirdly formatted images sometimes, like converting a jpg to an mpeg4 which cant be opened
 
Last edited:

jmkarnai01

Senior Member
Oct 10, 2010
539
229
73
Cranford
According to this first hand account, you are SOL. Get the HD1905 and you will be able to use Verizon.

https://www.reddit.com/r/oneplus7t/comments/i85m6r/17t_model_hd1907_dual_sim_unlocked_version_cdma/[/QUOTE]

Got everything running on it. Will keep you updated if I find something not working besides wifi calling.


I use the 1905 on verizon, however Google Messages is completely broke.

* No RCS messaging
* Previous iphone users cant SMS me (even with proper deregistration/new convos)
* Messages app cant insert pictures from Google Photos library
* Message app inserts weirdly formatted images sometimes, like converting a jpg to an mpeg4 which cant be opened
Informed Verizon that I needed Cdma-less provisioning and to implement feature # 83856
 
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Droid_Nut

Senior Member
Feb 19, 2015
500
71
0
Kingston NY
I use the 1905 on verizon, however Google Messages is completely broke.

* No RCS messaging
* Previous iphone users cant SMS me (even with proper deregistration/new convos)
* Messages app cant insert pictures from Google Photos library
* Message app inserts weirdly formatted images sometimes, like converting a jpg to an mpeg4 which cant be opened
I am using 2 VZW sims, and Google Messages works just fine on both. No problem with inserting sending or receiving photos from Google Photos or any other source.
I guess most nonVZW phones cant do RCS, exept for the pixel, AFAIK.
I am not sure about, if people with iPhones can text me?

Maybe you have a setting or permission problem.
Start a chat with VZW, they were more than glad to help me get my 7T working.
 
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