How was your Costco Xoom Wifi Packaged?

gordec

Senior Member
Aug 21, 2007
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San Francisco, CA
So I just bought the wifi xoom from costco. The lady came out of the warehouse with a box already open. The gelcase was on the bottom of everything in the box. I didn't have a quickstart guide or anything. I don't think my Xoom was used or anything but just wondering if others are experiencing the same? I don't like to be handed an opened box.
 

jinsoku3g

Senior Member
Sep 23, 2008
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East Coast
I would be sketched out..maybe an employee was eager or thought it was a display model. As long as there I'd no one hairline scratch on that bad boy

Sent from my HTC HD2 using XDA Premium App
 

p2flol

Senior Member
Sep 8, 2010
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yeah I returned my first xoom due to dead pixels and got my new one today, both were open since costco had to manually put that case inside there. No where else gives you the free case.
 

martonikaj

Senior Member
Nov 20, 2010
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Seattle, WA
My box was sealed with two round pieces of tape on either long side and a big piece of white tape with a barcode on the short side

The case was sealed in a bag in the bottom of the box. And the xoom had all paperwork etc. And plastic on the screen.

Mine also has a dead pixel or screen issue in the corner so i have to exchange too :( Its RIGHT under the "back" button placement, so its really easy to notice in normal use.

OP, seems like someone got fresh with your Xoom before they sold it to you. The least they coulda done is re-sealed it lol. If there's no problems I wouldn't be worried about it (there is a 90 day return/exchange anyways) but I personally woulda asked for a different one if mine was presented like yours was.

Here's the picture of the screen imperfection: (sorry kinda has to be a big picture to see the dot).



It looks like a pin-point white dot, right under the "back" button placement. It shows when the screen is off as well. I'm assuming the issue is on the glass, but based on the fact that u can see it on the panel under the glass too I cant tell which is causing which. Either way I'm gonna go snag an exchange soon.
 
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2ksilverbullet

Senior Member
Jan 30, 2008
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My experience was uneventful. Box was sealed with same round tape. We opened it to make sure the case was there and it was there, in a bag. No dead pixels here so far. I think I was the only one waiting for xoom when they opened.
 

grbspecb

Member
Mar 17, 2007
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box had clear tape on each side. Inside the Xoom was fully covered with screen protector, and clear wrap on everything else. Insert said enjoy your free accessory under tray. 3 other square documents and the ac adapter was sealed in a bag. The free gel case was sealed in a clear bag with a white bar code sticker.
 

bwcorvus

Retired Forum Moderator
Jun 15, 2010
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yeah I returned my first xoom due to dead pixels and got my new one today, both were open since costco had to manually put that case inside there. No where else gives you the free case.
Actually as the guy that took them off the truck, they come sealed. They already have the case in them. We broke the seal on the display, two clear tape circles. Then there is a plastic bag on the outside but it is not sealed.

Sent from my Xoom
 
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p2flol

Senior Member
Sep 8, 2010
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I returned my first xoom b/c it had 2 dead pixels, new one has 1 dead in the center. I wonder if I should just deal with it or return it again.. sticks out like a sore thumb while on a white background.

Is this just something I should expect to have?
 
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MikeyMike01

Inactive Recognized Developer
Jul 23, 2010
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Ina plastic bag, sealed on both sides with tape. Had some plastic covering on the front and back of the Xoom. A bunch of paperwork, and the case/accessories in seperate bags.

Sent from my Xoom.
 

p2flol

Senior Member
Sep 8, 2010
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Are you guys saying that your boxes were sealed? Both of my defective dead pixel ridden xooms both had their boxes seal broken when I bought it.
 

gordec

Senior Member
Aug 21, 2007
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San Francisco, CA
Mine was opened but the Xoom and all accessories are clearly untouched. I think I'm ok.

Plus I have no dead pixels. Everything working great including GPS. I'm still surprised motorola doesn't advertise STANDALONE GPS on the box. For me it's kind of a deal breaker if I were to get ipad or xoom.

Anyone knows if u buy xoom using amex at costco, do u get just 2 total years of warranty because costco add one year for u out do u get another extra year because amex also adds a year on top of manufacturer warranty for tech products, so makes it 3 total.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
 
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Sodikop

Senior Member
Sep 19, 2009
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Seattle
Got mine at Costco this last Sunday.

Brought the card up to the counter (first one I think, lol) and she came back with the box in a plastic bag (unsealed). The box itself had two pieces of tape on either side, and everything was inside the box. Cables and "gel" cover were in sealed packages along with all the note cards and disclaimers.

Nothing out of place, and not a single dead pixel (my condolences to those who got lemons :mad:).

On a personal note, this gel cover bites. The one I got for my HTC Hero was actual rubbery, spongy feeling gel which could take an impact and gave a good grip. This one feels more like a plastic case, and it slips out of my hand quite a bit :( with such a smooth surface.
 

Antebios

Senior Member
Apr 29, 2004
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Houston, TX
As others have said, I got mine from Costco on Monday. The box was sealed with 2 round stickers at each end, and all the items were in plastic wrap. The XOOM was in some sort of plastic skin that you had to peel off and the screen has the protective plastic skin. The rubber gel cover was also in plastic wrap with some sort of cardboard. I slipped that puppy on as fast as I could in order to keep it pristine.

On a side note.... yes, I am a gadget freak (teetering on being an obsession), but this was mainly for my wife. I need to get the WAF (Wife Acceptance Factor), but it is lacking. I might return the XOOM, though. The browser keeps crashing. She visits her stock trading web site a lot, and the flash-based site seems to get stuck loading. A refresh doesn't help. So, I taught her how to close each tab and then start over. I'm getting **** for recommending this to her.
 
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shadowjin

Senior Member
Nov 23, 2010
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Irvine, CA
Bought mine today.. perfectly sealed on the bottom with a sticker that rips the boxart if you remove it. The free gel case was included inside with an official pamphlet that said :" look under the cover to see your reward" or something like that .. lol. Im loving it so far.