how's software support

still_living

Senior Member
Jun 20, 2017
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How's software support from manufacturer? Will we be getting regular security patches OTA?
Will it be supported for at least 2 years?
Anybody owned an Oppo phone knows about their history with updates?
Also, is their OS smooth and battery efficient or just horrible?
Thanks for reading
 

Fen-X

Senior Member
Feb 15, 2011
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PARIS
I had the oppo find 7. The phone was very good in his time but the software was very buggy. Os updates were very bad and it tOok a very long time to see an update. At the end, oppo closed his website and community forums leaving europe. Fortunately, there was xda devs supporting the device like omnirom etc...
I like the oppo find x but i m very septical about the support and more about the camera mechanism durability. An other thing, viewing the camera mechanism, i douubt the phone have an ip certification.

Ps: i think oppo will leave the europe maket one more time because of their prices. They are not known in france for example and a basic configuration at 999€, peoples will prefer to buy an iphone or a samsung. Maybe a huawei or a xiaomi wich are more famous than oppo here.
 
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margollat

New member
Sep 10, 2015
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Fontainebleau
I had the oppo find 7. The phone was very good in his time but the software was very buggy. Os updates were very bad and it tOok a very long time to see an update. At the end, oppo closed his website and community forums leaving europe. Fortunately, there was xda devs supporting the device like omnirom etc...
I like the oppo find x but i m very septical about the support and more about the camera mechanism durability. An other thing, viewing the camera mechanism, i douubt the phone have an ip certification.

Ps: i think oppo will leave the europe maket one more time because of their prices. They are not known in france for example and a basic configuration at 999€, peoples will prefer to buy an iphone or a samsung. Maybe a huawei or a xiaomi wich are more famous than oppo here.
I agree with you, you forgot The Lamborghini version At 1699 €. Huawei and recently Xiaomi are already well known and sold in France, paradoxically Oneplus too but not Oppo :p
I doubt Oppo will break into the European market. big company in Asia certainly but almost unknown in Europe and bad memories of their rotating camera on N1 and N3....
 

Co.okie4u

Senior Member
Feb 23, 2017
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I'm from germany and i think nearly nobody here or in france/spain/italy/netherlands will ever buy this phone at a pricetag of 999€. Nobody knows Oppo so you can impress nobody with your "Noname Phone". If you want to spend that much money you simply buy an iPhone or a S9+.

The Huawei P20 Pro is only selling good at that high pricetag because of the telekom, o2 and vodafone with a contract. So you have to pay 1-300€ to get the device. An Oppo without contract is nearly impossible to sell.
 
Feb 14, 2016
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ColorOS in Oppo Find 7 days were always a year behind. For instance, Android was at version 4.4 Kitkat and yet Find 7 was released with 4.3 Jelly Bean. It's true that Oppo had continued to support it for 3 years, but remember at that third year, Android was at 6.0.1 Marshmallow and yet Find 7's latest final release was Project Something OS which is 5.1 Lollipop.

For people that doesn't necessarily understand how to root, TWRP, or flash custom ROMs, something will go wrong during this process because none of those updates are OTA nor recommended by service centers.
Should something ever go wrong, Oppo official service centers will give you its original 4.3 Jellybean that does not even support unified partition of any kind.

Until this day, June 2018, people still asks me: "What kind a phone is that? The camera is amazing."
The camera is still amazing even for 2018. Unfortunately, Oppo is very bad at releasing software updates. For that department, Oneplus is the better sister company but its camera & audio is not as good as Oppo's.

I was told that if you want good audio, VIVO seems to be the better sister company but I haven't paid much attention to its camera & software update support. I hope this helps.
 
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pappschlumpf

Senior Member
Apr 5, 2011
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Anyone having an Oppo contact address? Marketing, developement section maybe. It looks like the support is bot driven. Asked them to forward my mail to the dev section, but well, lol.
 
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krabman

Senior Member
Sep 22, 2008
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To be honest Find 7 support was bad but also typical when considering it's contemporaries. At its introduction there was no monthly security update even for Nexus devices, it didn't exist. A whole bunch of OEMs were going to make you wait quite some time for updates and there would not be many. If they offer support similar to their contemporaries today as they did then it's going to be much better than it was for the Find 7.

Let's face it though; we're all going to have camera lift failure before the phone gets too antiquated. ;)
 
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Fen-X

Senior Member
Feb 15, 2011
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we're all going to have camera lift failure before the phone gets too antiquated. ;)
For sure.

---------- Post added at 09:59 PM ---------- Previous post was at 09:58 PM ----------

Anyone having an Oppo contact address? Marketing, developement section maybe. It looks like the support is bot driven. Asked them to forward my mail to the dev section, but well, lol.
Lol.
 

lap87

Member
Sep 10, 2011
16
0
21
I got money to spare and i really need a new phone (current daily driver is OP2 with official LOS 15.1).
How will the chinese version fare in Sweden/EU? I don't think localization will be an issue after setting it up, just wondering if there will be issues with 3G/4G etc.
 

krabman

Senior Member
Sep 22, 2008
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I was looking for freqs but didn't see anything, have I missed it? I'd beware the Chinese model, those can be trouble with the play store everywhere else. That is usually overcome by development but there isn't any way to know how much development this thing will see just yet. I'd certainly wait till I knew what it's play status was and the freqs... Haven't seen anything concrete on bootloader locks if any just yet either when I think about it. You're going to need that to get where you want to go.
 

Manas1796

Senior Member
Dec 12, 2012
205
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I have the Oppo Find 7; bought it in 2014. If I had to use one word to describe the official software support, its 'frustrating'. The software on the phone was always 2 versions behind the latest one every year. It was released with Jelly bean 4.3 and around that time 5.0 was just around the corner. It took them 2-2.5 years to release an Android 5.1 ROM. Every major update from Oppo required the users to factory reset the device and it was very difficult for a layman to perform these flashes every time a new ROM was released. All the official ROMs released were beta - Color OS 2.1 Beta, Spectrum 1.1 Beta etc. Usually you'll find tons of custom ROMs from third party developers from China devs but flashing them on the international version of the phone bricked the device. All of the oppo community was very active in reporting bugs and flashing ROMs, but the official supporters soon closed the community website and all other oppo forums as they couldn't keep up with the updates and bug fixes. Officially the Find 7 got 7 ColorOS ROMS (2.0.0, 2.0.4, 2.0.5, 2.0.7, 2.0.8, 2.1.0, 2.1.5 from 4.4 to 5.1) and all were Beta releases. All of them had at least one or more major bugs. ColorOS isn't user friendly and takes a lot of time to get used to, its a very bad attempt to copy iOS on iPhones. The only good part of the OS might be the camera.
 

krabman

Senior Member
Sep 22, 2008
2,982
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I went to omni and never looked back; had no problems at all. You do bring up a good point though; a person should be prepared and willing to stay on the release software for some time. I myself will want to know who is going to be developing, or if there will be any at all. I'm fine with Oreo but I'm going to need an unlocked bootloader/magisk. As to their launcher, yeah, it's junk. Easily fixed at the play store however; I know I'll have my beloved Action Launcher on there in about 5 minutes. Assuming I buy of course, a lot of questions to be answered first.
 

krabman

Senior Member
Sep 22, 2008
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I wouldn't go that far, if the bootloader is unlocked and you're good hanging on the delivered firmware it might still be a go. I would be as long as it's possible to enable double tap to wake, I hate having to swipe. The software itself was not that bad with the find 7, it was the craptacular launcher that hurt the stock experience.

All that said if a good developer picks one up and starts development that would make a buy decision easier to make.
 

ww460160885

New member
Sep 14, 2014
4
2
23
I was looking for freqs but didn't see anything, have I missed it? I'd beware the Chinese model, those can be trouble with the play store everywhere else. That is usually overcome by development but there isn't any way to know how much development this thing will see just yet. I'd certainly wait till I knew what it's play status was and the freqs... Haven't seen anything concrete on bootloader locks if any just yet either when I think about it. You're going to need that to get where you want to go.
2G GSM/GPRS/EDGE:850/900/1800/1900MHz ;
2G CDMA: BC0/BC1/BC10 ;
3G TD-SCDMA/TD-HSPA:B34/B39;
3G WCDMA/HSPA:B1/B2/B4/B5/B8;
4G TDD-LTE:B34/B38/B39/B40/B41;
4G FDD-LTE:B1/B2/B3/B4/B5/B7/B8/B12/B17/B18/B19/B20/B25/B26/B28A/B28B;

---------- Post added at 09:00 PM ---------- Previous post was at 08:57 PM ----------

I got money to spare and i really need a new phone (current daily driver is OP2 with official LOS 15.1).
How will the chinese version fare in Sweden/EU? I don't think localization will be an issue after setting it up, just wondering if there will be issues with 3G/4G etc.
Based on Snapdragon 845 so there shall be no problem I guess.

2G GSM/GPRS/EDGE:850/900/1800/1900MHz ;
2G CDMA: BC0/BC1/BC10 ;
3G TD-SCDMA/TD-HSPA:B34/B39;
3G WCDMA/HSPA:B1/B2/B4/B5/B8;
4G TDD-LTE:B34/B38/B39/B40/B41;
4G FDD-LTE:B1/B2/B3/B4/B5/B7/B8/B12/B17/B18/B19/B20/B25/B26/B28A/B28B;
 

Harfainx

Retired Forum Moderator
Apr 10, 2010
1,656
1,803
113
I've had a few Oppo phones, and like others have said here, the biggest problem is software update speed. Their issue is that they use ColorOS, which is a heavy skin on the phone. They tapered it back some recently, but it still ends up making them delay updates because they have to do so much on their end.

The phones are always solid, high-quality phones. They just care too much about how the phone looks, rather than how current it is.
 

varun.gid

Senior Member
Jun 18, 2008
1,241
172
93
Dubai
I have a NEX from China, and it was pretty simple to add Google services working flawlessly.
I assume same will be for FIND X which i have pre-ordered already should get it by 18th July.
 
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