[HOWTO] Phone not responding at all - last chance to repair

Search This thread

The_ERROR

Senior Member
Nov 13, 2010
593
362
Ostrava (mostly)
Hi, because with last update increased count of people with bricket phone, I just tryed search for way how to repair this phone. It seems, that last possible way how to save your phone is emergency mode.

I would like to notify you, that I didn't tested it (I'm had not luck enough to brick my phone yet :)). I just searched and tried write this for help to others.

So, let's go on.

1) If it's not possible connect to phone via ADB (in Adroid SDK/tools run "adb shell") at all you will try next steps. If it will work, you can use another, verified tools like custom recovery or KDZ_FW_UPD (search on forum for more) [HOWTO] Flash original firmware on P500, )

2) If you fail in previous step, you can try enter into emergency mode manually and try to flash ROM with KDZ_FW_UPD:
  1. Download KDZ updater and uncompress it
    http://www.4shared.com/file/UleS4dP3/KDZ_FW_UPD_EN.html
  2. Install msxml.msi from the uncompressed directory
  3. Charge your battery to almost full state (I'm not sure, but it can be reason if phone doesn't start)
  4. Turn phone off somehow (remove battery etc.)
  5. Install drivers properly
    • Get rid of all usb drivers like Nokia, microsoft visual ++ run time environments
    • Install the LG drivers by selecting the update manager from the lg site
    • Disable LGE Virtual Modem. In your Windows operating system, go to Control Panel > System > Hardware > Device Manager > Modems > Right click on LGE Virtual Modem and click Disable.
  6. Press and keep pressed "Volume up"+"Return" and connect USB cable to phone
  7. Yellow screen with text emergency mode should appeared
  8. Shake the handset (I know, it sounds ... strange, but it helps for ones, so... why don't try it?) UPDATE: Read some quotes on bottom.
  9. Run KDZ_FW_UPD.exe (Has administrator).
    Select Type : 3GQCT (I have one report that CDMA mod works too)
    Select PhoneMode : DIAG (in case of fail try EMERGENCY, and as last chance use CS_EMERGENCY)
  10. I Recommend do not switch phone off. There was some people, which done it and after they were not be able to turn it on again. If flashing failed, just select some another mode and try it again, again, try shake/connect disconnect, again, again....
  11. In KDZ file : Choose the ROM file you downloaded in the first step
  12. Press Launch software update
  13. Shake the handset (I know, it sounds ... strange, but it helps for ones, so... why don't try it?) UPDATE: Read some quotes on bottom.
  14. Make sure that all update was done successfully. Phone should restart itself automatically
  15. Disconnect the USB cable from the phone
  16. Press the three button combo for HW reset of device i.e volume up + home + power button
List to do based on Zecanilis's [HOWTO] Flash original firmware on P500

3) Still no success? Wait for more "What I can do" or just go to LG and let repair on them.

Source:
http://forum.gsmhosting.com/vbb/f282/vygis-shell-v1-1-0-josedavido-1166478/ (included file named "Flash help.txt" in application)
http://android.modaco.com/content/l...modaco-com/321895/faq-gt540-reference-thread/

Please let me know if it works. I just searched for way and I haven't possibility to test this steps for now. I will do update if it will be necessary, same as I will try describe more about software which I founded.

Some experiences from thread(s):

AVanover5: ...It works if you set the mode to CDMA and DIAG. Just to let people know. Not sure if it'd work without the recovery screen or not. I never tried it ironically, haha. Thank you guys.

geejay2: ...Bricking seems to be easily achieved by forgetting to disable the LG Modem driver. Apparently the modem driver interferes during flashing. Also I noted that kdz is not stable under Win2k, I switched to WinXP to flash successfully. I saw several aborted flashing attempts in WinXP with modem driver enabled.

domenic_s:KDZ_FW_UPD doesn't work (Application cannot start) -.- Using Windows 7 64bit version. //edit: allright tried another pc (win xp 32bit) and yeah - it worked... I'm so happy.
About shaking (sorry, but I still can't believe... :) )
salte_eskil:wow! shaking the phone really worked! seems kind of stupid but thanks to you all at the xda forum for tips and tricks :D:D
4wd vege: Now unbricked. Strangely kdz updater only saw my phone after shaking!!!
me2kimi:
It sound crazy to shake the phone while at emergency mode. I's crazy but it magic. ...So what I do is connect to usb, Launch software update at kdz while shaking the phone. Then after that kdz is working like normal.
 
Last edited:

batman89i

Member
Dec 18, 2010
22
1
I tried with all possible combination.. with and without battery.. vol- home, vol + return, power vol+ home.. end more.. but phone don't turn on...

In meantimes the phone is in the service LG.. hope...

Exscuse me for my English
 

The_ERROR

Senior Member
Nov 13, 2010
593
362
Ostrava (mostly)
Did you had phone off before trying this? And also battery should be charged. I just added this things... :)

If event that it not show you emergency mode, LG service and warranty is probably the only way how to proceed. Sorry. But I will be searching if another way will exist...
 
Last edited:

batman89i

Member
Dec 18, 2010
22
1
Good work .. I hope that you will find a way to solve ... especially for other users .. good luck
 

batman89i

Member
Dec 18, 2010
22
1
Yes.. I tried.. but nothing.. the LG MOBILE UPDATE crashed because don't wiew the phone in Usb...
 

socialdistortion

Senior Member
Dec 9, 2010
346
67
  • Like
Reactions: The_ERROR

pariksheetsharma

Senior Member
Dec 17, 2010
88
7
Bombay
I was able to do the KDZ, actually thats the only way possible. Please add this to the list:

1. Get rid of all usb drivers like Nokia, microsoft visual ++ run time environments.
2. Install the LG drivers by selecting the update manager from the lg site.
3. Disable the modem driver.
4. Once done, reboot the handset and when it has come to emergency mode connect it via USB.
5. Its going to detect it as usb drive. Launch KDZ. No need to go into Emergency mode.
6. shake the handset - IT DID WORKED FOR ME.

My suggestion don't give up. It took me around 14 hours to bring the handset back to original firmware and here I am today trying to boot the rom once again.
7. UPDATE AND ENJOY.
 
  • Like
Reactions: The_ERROR

The_ERROR

Senior Member
Nov 13, 2010
593
362
Ostrava (mostly)
I was able to do the KDZ, actually thats the only way possible. Please add this to the list:

1. Get rid of all usb drivers like Nokia, microsoft visual ++ run time environments.
2. Install the LG drivers by selecting the update manager from the lg site.
3. Disable the modem driver.
4. Once done, reboot the handset and when it has come to emergency mode connect it via USB.
5. Its going to detect it as usb drive. Launch KDZ. No need to go into Emergency mode.
6. shake the handset - IT DID WORKED FOR ME.

My suggestion don't give up. It took me around 14 hours to bring the handset back to original firmware and here I am today trying to boot the rom once again.
7. UPDATE AND ENJOY.

Thanks, I will do!! Only about 4 and five.
First reboot the handset and when it has come to emergency mode connect it via USB
and then
It's going to detect it as usb drive. Launch KDZ. No need to go into Emergency mode.
So, whats about if phone didn't go into emrgency itself (for example stuck on Android logo)?
 
Last edited:

pariksheetsharma

Senior Member
Dec 17, 2010
88
7
Bombay
Thanks, I will do!! Only about 4 and five.
First reboot the handset and when it has come to emergency mode connect it via USB
and then
It's going to detect it as usb drive. Launch KDZ. No need to go into Emergency mode.
So, whats about if phone didn't go into emrgency itself (for example stuck on Android logo)?
I am talking about phone getting into Emergency mode, KDZ doesn't need to switch to CS_EMERGENCY or EMERGENCY Switch off the phone first, then you are either connect it to USB cable or you can remove it from the USB cable. Key combination to bring the phone only in emergency mode are:

1. Connected to USB cable, only thing visible is the LG logo, this is because its getting charged. Press VOL UP + BACK BUTTON
2. Not connected to USB cable and is not charging and so switched off: Press VOL UP + BACK BUTTON + POWER BUTTON

In both the cases phone will switch to a yellow screen showing: "Emergency mode!!" and will remain like that.

It's only in Emergency mode that the handset will be detected like a USB drive and can be KDZed.
 

The_ERROR

Senior Member
Nov 13, 2010
593
362
Ostrava (mostly)
I am talking about phone getting into Emergency mode, KDZ doesn't need to switch to CS_EMERGENCY or EMERGENCY Switch off the phone first, then you are either connect it to USB cable or you can remove it from the USB cable. Key combination to bring the phone only in emergency mode are:

1. Connected to USB cable, only thing visible is the LG logo, this is because its getting charged. Press VOL UP + BACK BUTTON
2. Not connected to USB cable and is not charging and so switched off: Press VOL UP + BACK BUTTON + POWER BUTTON

In both the cases phone will switch to a yellow screen showing: "Emergency mode!!" and will remain like that.

It's only in Emergency mode that the handset will be detected like a USB drive and can be KDZed.

OK, I edited it. But I kept possibilities of EMERGENCY and CS_EMERGENCY modes if standard way failed. About switch into emergency, I think that it does not matter which way for emergency is used.
 
Last edited:

Top Liked Posts

  • There are no posts matching your filters.
  • 41
    Hi, because with last update increased count of people with bricket phone, I just tryed search for way how to repair this phone. It seems, that last possible way how to save your phone is emergency mode.

    I would like to notify you, that I didn't tested it (I'm had not luck enough to brick my phone yet :)). I just searched and tried write this for help to others.

    So, let's go on.

    1) If it's not possible connect to phone via ADB (in Adroid SDK/tools run "adb shell") at all you will try next steps. If it will work, you can use another, verified tools like custom recovery or KDZ_FW_UPD (search on forum for more) [HOWTO] Flash original firmware on P500, )

    2) If you fail in previous step, you can try enter into emergency mode manually and try to flash ROM with KDZ_FW_UPD:
    1. Download KDZ updater and uncompress it
      http://www.4shared.com/file/UleS4dP3/KDZ_FW_UPD_EN.html
    2. Install msxml.msi from the uncompressed directory
    3. Charge your battery to almost full state (I'm not sure, but it can be reason if phone doesn't start)
    4. Turn phone off somehow (remove battery etc.)
    5. Install drivers properly
      • Get rid of all usb drivers like Nokia, microsoft visual ++ run time environments
      • Install the LG drivers by selecting the update manager from the lg site
      • Disable LGE Virtual Modem. In your Windows operating system, go to Control Panel > System > Hardware > Device Manager > Modems > Right click on LGE Virtual Modem and click Disable.
    6. Press and keep pressed "Volume up"+"Return" and connect USB cable to phone
    7. Yellow screen with text emergency mode should appeared
    8. Shake the handset (I know, it sounds ... strange, but it helps for ones, so... why don't try it?) UPDATE: Read some quotes on bottom.
    9. Run KDZ_FW_UPD.exe (Has administrator).
      Select Type : 3GQCT (I have one report that CDMA mod works too)
      Select PhoneMode : DIAG (in case of fail try EMERGENCY, and as last chance use CS_EMERGENCY)
    10. I Recommend do not switch phone off. There was some people, which done it and after they were not be able to turn it on again. If flashing failed, just select some another mode and try it again, again, try shake/connect disconnect, again, again....
    11. In KDZ file : Choose the ROM file you downloaded in the first step
    12. Press Launch software update
    13. Shake the handset (I know, it sounds ... strange, but it helps for ones, so... why don't try it?) UPDATE: Read some quotes on bottom.
    14. Make sure that all update was done successfully. Phone should restart itself automatically
    15. Disconnect the USB cable from the phone
    16. Press the three button combo for HW reset of device i.e volume up + home + power button
    List to do based on Zecanilis's [HOWTO] Flash original firmware on P500

    3) Still no success? Wait for more "What I can do" or just go to LG and let repair on them.

    Source:
    http://forum.gsmhosting.com/vbb/f282/vygis-shell-v1-1-0-josedavido-1166478/ (included file named "Flash help.txt" in application)
    http://android.modaco.com/content/l...modaco-com/321895/faq-gt540-reference-thread/

    Please let me know if it works. I just searched for way and I haven't possibility to test this steps for now. I will do update if it will be necessary, same as I will try describe more about software which I founded.

    Some experiences from thread(s):

    AVanover5: ...It works if you set the mode to CDMA and DIAG. Just to let people know. Not sure if it'd work without the recovery screen or not. I never tried it ironically, haha. Thank you guys.

    geejay2: ...Bricking seems to be easily achieved by forgetting to disable the LG Modem driver. Apparently the modem driver interferes during flashing. Also I noted that kdz is not stable under Win2k, I switched to WinXP to flash successfully. I saw several aborted flashing attempts in WinXP with modem driver enabled.

    domenic_s:KDZ_FW_UPD doesn't work (Application cannot start) -.- Using Windows 7 64bit version. //edit: allright tried another pc (win xp 32bit) and yeah - it worked... I'm so happy.
    About shaking (sorry, but I still can't believe... :) )
    salte_eskil:wow! shaking the phone really worked! seems kind of stupid but thanks to you all at the xda forum for tips and tricks :D:D
    4wd vege: Now unbricked. Strangely kdz updater only saw my phone after shaking!!!
    me2kimi:
    It sound crazy to shake the phone while at emergency mode. I's crazy but it magic. ...So what I do is connect to usb, Launch software update at kdz while shaking the phone. Then after that kdz is working like normal.
    2
    Good work @The_ERROR.

    It should work. I think you should also add that the phone mode should be set to Emergency (and not DIAG as mentioned) in the kdz updater.
    2
    I don't think that it's bricked (at least not hard bricked). Emergency mode is the mode that I used, twice, to save my phone. I think that with the correct firmware, it could be fixed. Don't give up. Find it, and be sure it is the correct firmware for your phone. Then try to flash again. Again, good luck.

    Sent from my LG-P500 using Tapatalk 2
    2
    i would like to follow the instruction, but i cant found LGE Virtual Modem as mentioned...

    Virtual Modem is never installed. But a USB Modem is. It , the USB Modem, needs to be disabled.
    2
    Hehe my phone is damn oki without kdz :)) wow.. found something new

    Sent from my LG Optimus One P500 using XDA Premium App

    You should jump from the cliff and with your phone too if u don't know what are u doing, it's smple...DON'T DO THAT!