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jonmall1441

Senior Member
Apr 14, 2010
343
11
Haz-Zebbug, Malta
Hey I've had the HTC Desire for around 2 weeks now and its been awesome, well until these last couple of days. The phone for some reason keeps on rebooting on its own randomly and about 10 minutes ago it shutdown and would not power back on :S. I had to remove the battery, place it back and then it powered up (after pressing the power button).

I have not rooted the desire ... anyone know of any apps which may be causing this issue? or Any solutions for this issue?

Thanks
 

cgrec92

Senior Member
Dec 29, 2009
912
27
London
there are too many apps to mention which could be doing this to compatibility issues
you tell us, what apps have you installed? and more importantly which apps have you installed recently?
is your desire still rebooting now that you've taken the battery out and put it back in? or is it working now?
 

jonmall1441

Senior Member
Apr 14, 2010
343
11
Haz-Zebbug, Malta
so recently installed apps are:

Dropbox
Spark
Light Racer 3D Basic
HTC_IME mod (Atari version of the keyboard)
AndAppStore
Astro File Manager
AppInstaller
AppMonster
BatteryTimeLite
Beautiful Silence Widgets
Gigbox
JuicePlotter, JuiceDefender and Ultimate Juice
Flashlight
Soccer Livescores
PicSay
Calorie Counter
Advanced Task killer
Fring

Those are the apps i've installed since may 1st.

It's working atm but it has rebooted after i have removed the battery in the las couple of days. Its the first time it wouldn't boot back. Thanks
 

cgrec92

Senior Member
Dec 29, 2009
912
27
London
so recently installed apps are:

Dropbox
Spark
Light Racer 3D Basic
HTC_IME mod (Atari version of the keyboard)
AndAppStore
Astro File Manager
AppInstaller
AppMonster
BatteryTimeLite
Beautiful Silence Widgets
Gigbox
JuicePlotter, JuiceDefender and Ultimate Juice
Flashlight
Soccer Livescores
PicSay
Calorie Counter
Advanced Task killer
Fring

Those are the apps i've installed since may 1st.

It's working atm but it has rebooted after i have removed the battery in the las couple of days. Its the first time it wouldn't boot back. Thanks

on another thread the issue was caused by juice defender changing the apn and then not changing it back but this was because it was uninstalled, oddly enough it was this causing reboot cycles on the desire

with advanced task killer it is very likely that juice defender changed the apn and then before it could change it back was killed by a.t.k

would recommend uninstalling atk anyway as it has been proven to cause problems. try this and then see if the problem persists.
 

cgrec92

Senior Member
Dec 29, 2009
912
27
London
Alright i've uninstalled ATK. Hope this fixes the issue :) (i'll post up an update on the situation tomorrow). Any other task manager apps you would recommend or just not use one?

i just wouldn't use one, this has been explained in more detail but i'll try to explain

android manages memory more efficiently, if an application is launched, it will stay in memory until the memory is needed for something else, then android will close this application and give the memory to the new one.

if say for example you force close the browser, it could have been linked to google maps, the news widget, friend stream etc, and once the browser is closed by the task killer, the other applications will re-open it in order to complete what they are doing, this will drain a large amount of battery.

correct me if i'm wrong :)

keep us updated :) if it doesn't work then try the fixes i posted on the other thread posted above
 

jonmall1441

Senior Member
Apr 14, 2010
343
11
Haz-Zebbug, Malta
i just wouldn't use one, this has been explained in more detail but i'll try to explain

.....

correct me if i'm wrong :)

keep us updated :) if it doesn't work then try the fixes i posted on the other thread posted above

Yea i have read about that a few times and i should know better :eek: hehe. Was trying to save on battery life but juice defender and ultimate juice should be more efficient in that respect. I will post an update tomorrow afternoon. Hopefully its a positive update :)
 

jonmall1441

Senior Member
Apr 14, 2010
343
11
Haz-Zebbug, Malta
Right so the desire hasn't rebooted on me since installing advanced task manager (not that I've noticed anyway). The only thing that happens is that it froze up on me once and I needed to remove the battery for it to reboot... But other than that no other issues so maybe it was atk doing the damage.

Sent from my HTC Desire just for good measure :)
 

jonmall1441

Senior Member
Apr 14, 2010
343
11
Haz-Zebbug, Malta
right so it was fine but a couple of hours after posting the update it reboot itself and again this morning... seems like its going to have to be a hard reset... any last tips that might help before i so this?

I read the thread that was posted earlier but that seems to be an error with hanging up calls and apn issues. I don't use apn and it does if randomly but thanks for trying to help.

Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
 

auldreekie

Member
May 5, 2010
28
0
I installed Taskiller last night, then HTC Desire started playing up, the screen froze, I couldn't do anything or even switch off using power button. I ended up taking the battery out to reset it. On firing up it just sorta went into a loop rebooting on reaching the homepage. After a few attempts I manage to get Appremover working, I removed taskiller and phone is now behaving itself again.
Obvious to me what the culprit was.

It was a worrying few moments as the phone is only a week old.
 

jonmall1441

Senior Member
Apr 14, 2010
343
11
Haz-Zebbug, Malta
I installed Taskiller last night, then HTC Desire started playing up, the screen froze, I couldn't do anything or even switch off using power button. I ended up taking the battery out to reset it. On firing up it just sorta went into a loop rebooting on reaching the homepage. After a few attempts I manage to get Appremover working, I removed taskiller and phone is now behaving itself again.

Obvious to me what the culprit was.



It was a worrying few moments as the phone is only a week old.

yep Ive stopped using task killers. they seem to be causing phones to misbehave. android's native memory management seems to work well anyways so no need for any kind of task killer/management app.

Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
 

jonmall1441

Senior Member
Apr 14, 2010
343
11
Haz-Zebbug, Malta
Rigjt, so after emailing HTC and them helping me I find that the issue was being caused by a third party app. Took me the best part of 2 hours but I finally found the culprit.

Right so the app causing the problem for me was beautiful silence widgets, which is a shame as they are great widgets (emailed the developer so they might release a fix for it).

The testing process was making a list of all the apps I had installed on the my desire. Then installing a few at a time, I would reboot the phone into safe mode. Which ever app causes it to reboot almost instantly I guess was causing the issue.

Finally my desire seems to be functioning properly. Fingers crossed that I don't jynx it.
-------------------------------------
Sent from my HTC Desire
 

andy1982

Member
May 4, 2010
17
1
mine reboots when using gprs/Wifi everything else its fine

Problem is when it does reboot it gets to the main screen and reboots again unless im quick enough to get to settings and deactivate gprs/Wifi

Uninstalled advanced task killer now have used gprs for a small amount of time since and no reboots so hopefully its fixed
 

MGuDiM

Member
May 12, 2010
27
1
Mine used to reboot itself while using 3g or WiFi, but the problem seems to have gone (hopefully) after I disabled the Background Data in the sync settings. Looks like it's some application trying to update itself like weather widget or something... Now it's just a process of elimination I guess...
 

jonmall1441

Senior Member
Apr 14, 2010
343
11
Haz-Zebbug, Malta
Now it's just a process of elimination I guess...

Good luck and I hope you don't have too many third party apps. It's a pain but its worth it in the end to have your phone working properly.

If you have any task killers I recommend staring with does. They seem to cause a lot of issues on the desire.

-------------------------------------
Sent from my HTC Desire
 

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  • 2
    It seems a lot of people having this problem.
    A poll to count how many?
    Mine doesn't have any problem, yet I'm worried.
    2
    HTC Desire SV reboot

    Although, this is the "desire General" forum, this should add some information to the existing ones, hope this is okay

    I purchased the "Desire SV" about 2 months ago, which also has the similar bug/feature of rebooting on its own, which started after almost a month of purchase.
    By then I had installed a lot of crap apps and uninstalled them if I didnt like. Also I have Nova launcher and customized it to my liking.
    The phone is still under warranty and default ROM.

    Now on the reboot disease, after going through the forums like this, here is what I did.
    1> Factory reset the phone a couple of times but it didn't help.

    So 2 weeks back, spoke to the customer care guy & tried safe mode but no use. So I
    2> Removed some of the suspected apps -> no use
    3> Installed, CPU Spy, System Monitor, Diagonsis, alogrec, alogcat to study further -> helped me :)
    4> Read somewhere that the GSM/WCAMA auto mode was some kind of a problem
    So changed it to only the "WCDMA" mode. -> helped me :)

    And then I started the 1st test last week, for about 100 hours the phone has been running fine.
    All the while, I was checking for the probable clues using the above tools, and I also did this:

    -> installed back the regular apps which I use and games like temple run 2, install &
    uninstall some junk/trial apps --> No reboot occured.

    -> Played Temple run 2/Browsed Internet on 2G & also Internet-Pass through/ as much as 1 hr everyday at random times --> No reboot occured.

    -> On the move during the day and faced no problem on the calls or Internet --> No reboot occured.

    -> However, Observed that the phone got hot on the top part of the phone's backside (i.e behind the proximity sensor or left side of the camera)

    -> Observed that in "Diagnosis", temperature shot up to a maximum of 41 deg Cel during playing games or browsing or on charging --> No reboot occured.

    Monitored the frequency range of CPU to see the track. @92Hours: 1GHz: about 8%, 245MHz: 15%, Deep Sleep: about 70%, rest all under 5%
    couldn't use alogrec or alogcat since it was too much information for me to track the bug.

    However, yesterday the bug silently occured and caught me unaware. I missed switching on the alogrec at 100 hrs. Here's the sequence of events about an hour before the reboot hit...
    1> Observed signal low, but still opened Maps apps and browsed - Data transfer was slow even though there was no signal bar. Maps loaded very slowly on 2G connection.

    2> Used Camera to click on a few pics (used flash and normal) & tx'ed 4 pics using bluetooth - all ok

    3> Pocketed the phone and a few minutes later, BBBBBangggggggggg!!! Reboot occured
    (Here missed to observe the heat on the backside of the phone)

    Now I am not new to Linux or embedded Linux, but am a newbie to mobile communications and I don't know Java. So no app knowledge. So there is my limitation.

    Any Questions? Any Inputs? All are welcome to assist in the 2nd test. Its definitely a radio issue.

    The 2nd test is in progress.
    1
    Right, very interesting.... Just called HTC to book phone in for repair. Spoke to the girl which explained that reboot occurs when reception is weak and app you are using at the moment requires internet access. Because of the poor reception, some of the data is missing, and CPU has to work much harder, basically, it's trying to work with information which it hasn't got. Also, i told her that it happened not only when using gnav, but when playing games too, to which she replied that games access internet too (which makes sense, adverts). I'll do a little test later on today. I'll put phone on charge and will play angry birds with wifi on, and then with 3g on (reception is not that great at my place), and see if i can force it to reboot. If it doesn't reboot when wifi is on, and will when wifi is off, it will become a valid explanation i suppose.

    Any thoughts?

    BTW Bad news guys. She said that if reception is poor again, rebooting WILL start again even with new motherboard. Basically, once it happens it gets progressively worse over the time. Hope she is wrong, but she DID sound like person who knows about these things :(
    1
    Hello guys.
    I am afraid I won't make you happy. I did have my Desire in repair 2 months ago
    due to overheating-reboot problem.
    Repair was successful. Motherboard was immediately replaced, no more reboots.
    BUT until today! All started again. So my guess is this: It is design fault. In my opinion, every Desire will have this problem - it is just a mater of time, when the heat will degrade motherboard.
    I'll send it to repair again.
    Jan.

    P.S.
    1. one more clue - the reboots are accelerating - first, it has rebooted just once, playing games on AC adapter, but then reboots became more frequent, like a short surfing on WiFi + AC adapter and at the end just a 1 minute on Google Maps with GPS and 3G, no AC adapter plugged and 5x reboot loop until phone cooles itself to boot properly. It looks like less and less tollerant to CPU usage/heat.

    2. I guess it is not definitely software based - I am using stock T-Mobile Froyo - no ROM/root modifications whatsoever.
    My first repair was on stock T-Mobile Eclaire, the second one is on stock T-Mobile Froyo. These symptoms remind me behaviour of badly cooled PCs with AMD K5/K6 CPUs. The system is less and less stable and it takes shorter and shorter to overheat - chip/chips are being degraded.
    1
    folks, the issue that i am facing is quite frustrating. when i watching flash videos on youtube or other sites, my desire reboots automatically. it does not matter which browser i use, the native one or a 3rd party one ie Dolphin HD browser. the phone keeps rebooting until i remove the battery and leave it switched off for atleast 15-20 minutes. the phone is not overheating, neither is there some unwanted app running. my phone is rooted with unrevoked and have the clockworkmod version 2.5.0.7.

    and sometimes when the phone reboots, i usually hold down the volume button to ensure it boots into HBOOT. After which if I try to goto recovery, the phone keeps rebooting again.

    under normal circumstances though, i am able to get into recovery without issues.

    i have tried factory reset/wipe 100 times already but that doesn't fix the problem. i have also reflashed a 100 times and that again, does not fix the problem.

    phone details;

    HBOOT-0.93.0001
    RADIO-5.09.05.30_2
    Android 2.2 with 2.13.720.2 CL274424 release-keys
    Kernel - 2.6.32.15-gd96f2c0

    3rd party apps installed;

    Angry birds
    Dolphin HD browser
    pFinance
    Profile Valet
    Rom Manager
    Titanium Backup
    Winamp
    Youtube ripper

    also, in the past two weeks, the phone reboots while charging too...which makes it doubly frustrating!!

    HELP PLEASE!!

    Looks like your problem is same like mine.
    Only solution is to send to HTC repair center for MB changing :)
    I did mine, after change MB now my desire is superb again!!