htc one m8 no sim/ network mode after Ruu install

s84taylo41984

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Jul 14, 2017
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hi all

the mother in law gave me her broken htc one m8 phone too look at as it was stuck on the htc boot screen.

after abit of searching around i got the phone into bootloader and managed to get the phone back up and running after following the below page to get it working again well mostly.

https://forum.xda-developers.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860.

the problem i am now having is that the phone wont let me choose a network mode as its blanked off and not able to choose, which also means when i enter a sim it just doesnt work.

i have done a fastboot getvar all and details follow

(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.12.401.4
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0


any help would be greatfully appreciated
 

redpoint73

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First of all, you posted in the General M8s section. The M8s is a variant with different hardware. You have the M8 (no "s") which has it's own General forum section, but you should post questions like this in the M8 Q&A section, anyway. Don't make another post, I'll ask the mods to move this one to the right place.

after abit of searching around i got the phone into bootloader and managed to get the phone back up and running after following the below page to get it working again well mostly.

https://forum.xda-developers.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860.
Those are not RUU (as your thread title states). An RUU is an official HTC tool, which is run from bootloader. What you linked are stock TWRP backups, which are flashed using TWRP.

Which TWRP backup version number did you flash? What version TWRP did you use?

---------- Post added at 01:02 PM ---------- Previous post was at 12:59 PM ----------

(bootloader) imei:
Is there an IMEI number listed? I know it's the right thing to leave this out, when posting online. But just want to make sure that is the case (and it is not actually missing from the getvar output as you see it). I don't want or need to know the IMEI number, just whether you can actually see it or not.
 

s84taylo41984

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Jul 14, 2017
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I realised i posted in the wrong section about 1 hour ago when i was looking through some other posts on here and noticed there was a differnce in the m8 and m8s.

yes IMEI is there. i just blanked it off when posting
 

s84taylo41984

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Jul 14, 2017
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Quote:
Originally Posted by s84taylo41984

after abit of searching around i got the phone into bootloader and managed to get the phone back up and running after following the below page to get it working again well mostly.

https://forum.xda-developers.com/htc...-twrp-t3086860.
Those are not RUU (as your thread title states). An RUU is an official HTC tool, which is run from bootloader. What you linked are stock TWRP backups, which are flashed using TWRP.
Oh i thought that they all worked the same, didnt realise they was so different!

Which TWRP backup version number did you flash? What version TWRP did you use?
I used TWRP 3.3.1-0 amd followed the whole of that guide, i thought it was RUU not stock.
 
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redpoint73

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after abit of searching around i got the phone into bootloader and managed to get the phone back up and running after following the below page to get it working again well mostly.
What does that mean "mostly" working?

Seems you are going about this a bit haphazardly. You didn't answer all my questions, but instead decided to search around for you own solutions (we may have gotten you there faster).
 

s84taylo41984

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Jul 14, 2017
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What does that mean "mostly" working?

Seems you are going about this a bit haphazardly. You didn't answer all my questions, but instead decided to search around for you own solutions (we may have gotten you there faster).
Mostly working as in i wasnt able to get the wifi to enable on the phone until i flashed the TWRP Backup collection in 3, and then flashed the stock recovery image's from post 4 and the signed firmware in post 5 all with the 6.12.401.4 and CID HTC__001
MID 0P6B10000
 
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redpoint73

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Mostly working as in i wasnt able to get the wifi to enable on the phone until i flashed the TWRP Backup collection in 3, and then flashed the stock recovery image's from post 4 and the signed firmware in post 5 all with the 6.12.401.4 and CID HTC__001
MID 0P6B10000
WiFi not turning on is due to restoring the wrong stock TWRP backup which does not correspond to the installed firmware. As I mentioned, this is something we could have identified much earlier, if you supplied the requested info (questions I asked days ago).
 

redpoint73

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s84taylo41984

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Not clear to me what doesn't work now. You already said the WiFi was fixed once you flashed the signed firmware.
Yes the WIFI started working after flashing the signed firmware but as posted in my original post, i am unable to select network mode to choose a network even with a sim card inserted it just says no sim card, emergency calls only!

The TWRP backup version i flashed was 6.12.401.4
 

redpoint73

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Yes the WIFI started working after flashing the signed firmware but as posted in my original post, i am unable to select network mode to choose a network even with a sim card inserted it just says no sim card, emergency calls only!
Not sure I necessarily have an answer for you. But at least so if I understand the sequence of events correctly:

1) You received the phone in "no boot" condition.
2) (Unlocked bootloader?). Restored stock TWRP backup 6.12.401.4 using TWRP 3.3.1-0.
3) Able to boot the phone, but no SIM and no WiFi.
4) (Relocked bootloader presumably). Flashed firmware 6.12.401.4. Also flashed stock recovery.
5) WiFi is not working, still no SIM.
 

s84taylo41984

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Jul 14, 2017
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Not sure I necessarily have an answer for you. But at least so if I understand the sequence of events correctly:

1) You received the phone in "no boot" condition.
2) (Unlocked bootloader?). Restored stock TWRP backup 6.12.401.4 using TWRP 3.3.1-0.
3) Able to boot the phone, but no SIM and no WiFi.
4) (Relocked bootloader presumably). Flashed firmware 6.12.401.4. Also flashed stock recovery.
5) WiFi is not working, still no SIM.

i never unlocked the bootloader just booted the phone into bootloader

the WiFi is working, just no SIM
 

redpoint73

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i never unlocked the bootloader just booted the phone into bootloader
Was the phone already bootloader unlocked when you received it? Does it say LOCKED, UNLOCKED, or RELOCKED near the top of the bootloader screen?

You can't install TWRP with a locked bootloader (while s-on).
 

redpoint73

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It says RELOCKED now when i put the phone in to bootloader. I have no idea if the bootloader was unlocked when i recieved the phone i cant remember
The only way it could have been bootloader unlocked when you got the device, and relocked after, is if you relocked it yourself, with fastboot command: fastboot oem lock

Did your mother-in-law or someone she know, mod the phone? Or did she obtain it used or from a 3rd party vendor? If it was RELOCKED when you received it, it was definitely modded by someone at some point.

The only way the bootloader can be locked (or relocked) and you can still flash TWRP, is if the device is s-off, but has the security flag spoofed to say it is s-on.
 

s84taylo41984

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Jul 14, 2017
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The only way it could have been bootloader unlocked when you got the device, and relocked after, is if you relocked it yourself, with fastboot command: fastboot oem lock

Did your mother-in-law or someone she know, mod the phone? Or did she obtain it used or from a 3rd party vendor? If it was RELOCKED when you received it, it was definitely modded by someone at some point.

The only way the bootloader can be locked (or relocked) and you can still flash TWRP, is if the device is s-off, but has the security flag spoofed to say it is s-on.
I did relock it using the fastboot oem lock command.

She did have somebody look at it before me and it was the same thing.