HTC One M8 Totally Dead (No Access to Boot Menu)

LostMan1991

Member
Aug 4, 2016
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0
0
Hello everyone,

Thanks for always helping in times of trouble.

I was using my HTC one m8 normally, playing with facebook. The battery was on 82%. Suddenly the screen frooze then the whole phone went dead completely. Not even a screen backlight. I tried to power it up. It didn't work. It had original ROM, with no modifications whatsoever.
Here is what I did so far, without any results.
- Charge it for few days with original charger and cable directly from the wall. No sign of life. No charging flashing light.
- Charge it with another cable. Nothing.
- Tried to access the boot menu to wipe everything clean. Pressed power+volume down. Nothing. Dead Screen.
- Pressed power +volume up. Nothing. Dead Screen.
Pressed power + both volume buttons. Nothing. Dead Screen.
- Connect it to the computer with updated HTC Suite. The computer said no phone connected.

I using a crappy old iphone now, but would love to get this HTC back to life. Any past experience with similar situation?
Any tips to resuscitate the dead phone?

Thanks a lot for your help.
 

redpoint73

Recognized Contributor
Oct 24, 2007
15,259
6,946
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In some "stuck" or powered off conditions, you may need to hold the button combos for a minute or so, before it actually reboots. So make sure you are holding them long enough.

But the fact there isn't even a charge LED, is concerning. Even in brick conditions, you should get at least an orange/red LED (maybe blinking? Can't remember). Makes me think the battery is bad.

Also play around with the button combos with the charger connected. I've seen a couple folks have luck with this, when nothing else seemed to work.

Additionally, the phone won't connect to PC when powered down; even on a working phone. You at least need to get to a bootloader screen to connect to a PC in any way.
 

LostMan1991

Member
Aug 4, 2016
7
0
0
In some "stuck" or powered off conditions, you may need to hold the button combos for a minute or so, before it actually reboots. So make sure you are holding them long enough.

But the fact there isn't even a charge LED, is concerning. Even in brick conditions, you should get at least an orange/red LED (maybe blinking? Can't remember). Makes me think the battery is bad.

Also play around with the button combos with the charger connected. I've seen a couple folks have luck with this, when nothing else seemed to work.

Additionally, the phone won't connect to PC when powered down; even on a working phone. You at least need to get to a bootloader screen to connect to a PC in any way.
Thanks a lot for your reply.
I tried to do as instructed but it didn't work. I held the buttons on different combinations for at least two minutes but the phone stayed dead.
The only changed I noticed is one point I saw a very weak charging flash then it quickly disappeared and never came up again even when I repeated the process. Does this say anything?
 

redpoint73

Recognized Contributor
Oct 24, 2007
15,259
6,946
113
The only changed I noticed is one point I saw a very weak charging flash then it quickly disappeared and never came up again even when I repeated the process. Does this say anything?
Hard to know if this means anything specific. The symptoms don't look good. Might be bad battery, or other hardware failure.