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HTC One not charging.

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joshwarrior

Member
Jul 9, 2013
11
0
washington DC
Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence

Can HTC One for atleast make some good mobile !
Any body having same problem ?

Regards.

i just made a post regarding this earlier tonight = / and the car mode is now happening to me now. I called htc support like 5 hours ago and they were absolutely no help at all. "reboot your phone into safe mode" did that "is the problem still occurring?" why yes it is still not charging when on... then they say it must be a hardware problem and to use my warranty and thanked me for my patience and please continue using htc.

I dont know why they have tech support that does not know how to support a recent common occurring problem. I don't even mind the warranty phone as much but i just took a ton of photos and videos the last month and i cant even back them up to my computer now.

---------- Post added at 04:35 AM ---------- Previous post was at 04:20 AM ----------

Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence

Can HTC One for atleast make some good mobile !
Any body having same problem ?

Regards.

Hey after reading through that other thread i did what they said about turning off the developer options and fast boot and it seems to be charging when plugged into the wall but it still will not connect to the computer. Also seems like the car mode is not turning on any more and after resetting it a few times earlier the apps do not open in landscape. So the only issue that remains is the usb connection to the computer although the whole situation is still ridiculous and i do not know how htc wants to pass it off as a hardware issue = / if you find a solution please let me know.
 

sandeep.mjs

Senior Member
Mar 25, 2012
101
4
kapurthala

i just made a post regarding this earlier tonight = / and the car mode is now happening to me now. I called htc support like 5 hours ago and they were absolutely no help at all. "reboot your phone into safe mode" did that "is the problem still occurring?" why yes it is still not charging when on... then they say it must be a hardware problem and to use my warranty and thanked me for my patience and please continue using htc.

I dont know why they have tech support that does not know how to support a recent common occurring problem. I don't even mind the warranty phone as much but i just took a ton of photos and videos the last month and i cant even back them up to my computer now.

---------- Post added at 04:35 AM ---------- Previous post was at 04:20 AM ----------



Hey after reading through that other thread i did what they said about turning off the developer options and fast boot and it seems to be charging when plugged into the wall but it still will not connect to the computer. Also seems like the car mode is not turning on any more and after resetting it a few times earlier the apps do not open in landscape. So the only issue that remains is the usb connection to the computer although the whole situation is still ridiculous and i do not know how htc wants to pass it off as a hardware issue = / if you find a solution please let me know.


After I restart my phone by pressing volume down key and power key with charger plugged in, it starts to charge and also charge when connected to pc but pc wont detect it. No USB drive no syn manager. (note- I dont not enter bootloader by restarting. just leave power and volume down key immediately after screen is off, else u will get in Bootloader.)
I cant even root.
Any way I think i will sell this phone if no problem occurs.
Regards,
 

sandeep.mjs

Senior Member
Mar 25, 2012
101
4
kapurthala
Also if i change any setting regarding USB connection type or developers option or fast boot option and charging stops and i have to again plug in charger and start with power and volume down key.

Other than that some problems keep rising like speaker get on automatically when i take call , dial screen rotates, it keep asking "complete action with day dream or Tunein radio"
 

joshwarrior

Member
Jul 9, 2013
11
0
washington DC
Yeah idk now my phone seems to be working fine but yesterday I list sound for like 10 hours so I just called my carrier and they are sending me a new one. Hope you manage to get a decent amount of cash for your phone man

Sent from my HTC One using xda app-developers app
 

naimmkassim

Senior Member
Jan 6, 2010
1,299
101
Selangor
It just happen to me..i was on bussiness trip and left my H1 at home..after come back from trip, my H1 was completely drain out of battery..i try to connect to charger but no charging happen..no led light..even through usb pc still nothing..i did try push power+volume trick but still nothing..i try let it charge to wall plug through d night until morning..still not charging..now i dont know what to do..mine is completely stock..its just 1 month 10 days old!! :mad:

Sent from my GT-N7100 using xda app-developers app
 

gunric

New member
Aug 30, 2013
3
1
Doesn´t seem to be too unsusual.
My phone (unrooted) began with the not charging problem after about three weeks. There is also a notification telling that I should connect a charger that is supported (shouldn't the original charger from HTC be supported). About at the same time it also decided that all apps should run in landscape mode and it at the same time become a painful thing to answer the phone by routine as it decided to activate the loudspeaker. :(
The problems are however quite intermittent and disappears and comes back without any known trigger.
I had the device on service when they updated firmware, run what ever tests they run and tried to charge it. All tests passed and I got it back. Everything seemed ok but day two the phone refused to charge again. Back to the store again where they also tried to charge but (luckily enough) got the same result as I.
It seems like if the battery is totally drained, the device starts charging after some while. Before it starts charging as it should, the red light goes on and off for some time.
 

EzMe

Member
Mar 9, 2010
7
0
I have exactly the same symptoms with my HTC One. It does not change until it's fully empty and turned off. Then it does change. The orange LED blinks 5 times and after that it start blinking very slowly.
I sended my phone on repair. True a webportal Im able to see any progression. I noticed they also uploaded a photo, see attachment.

It clearly seems to be missing a small element on the motherboard. (near the arrow). What I find weird thought, is that it seems to be the head of the phone and not the bottom near the USB port.
They also had some trouble opening the device as you can see between the two white stickers on the bottom of the phone. I'll keep you posted on any progression...
 

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naimmkassim

Senior Member
Jan 6, 2010
1,299
101
Selangor
Doesn´t seem to be too unsusual.
My phone (unrooted) began with the not charging problem after about three weeks. There is also a notification telling that I should connect a charger that is supported (shouldn't the original charger from HTC be supported). About at the same time it also decided that all apps should run in landscape mode and it at the same time become a painful thing to answer the phone by routine as it decided to activate the loudspeaker. :(
The problems are however quite intermittent and disappears and comes back without any known trigger.
I had the device on service when they updated firmware, run what ever tests they run and tried to charge it. All tests passed and I got it back. Everything seemed ok but day two the phone refused to charge again. Back to the store again where they also tried to charge but (luckily enough) got the same result as I.
It seems like if the battery is totally drained, the device starts charging after some while. Before it starts charging as it should, the red light goes on and off for some time.

For how long does your's Led start blinking since connect to charger? Mine connect more than 8 hours..but no led blinking..maybe i should let it charge for 2 or 3 days and see what happen..:(

Sent from my GT-N7100 using xda app-developers app
 

pendragon11

Senior Member
Oct 31, 2011
346
65
Also if i change any setting regarding USB connection type or developers option or fast boot option and charging stops and i have to again plug in charger and start with power and volume down key.

Other than that some problems keep rising like speaker get on automatically when i take call , dial screen rotates, it keep asking "complete action with day dream or Tunein radio"

all of this is happening to me...

Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
 

joshwarrior

Member
Jul 9, 2013
11
0
washington DC
I couldn't figure it out and I tried everything so in the end I called in the warranty and got a new one.

Sent from my HTC One using xda app-developers app
 

gunric

New member
Aug 30, 2013
3
1
For how long does your's Led start blinking since connect to charger? Mine connect more than 8 hours..but no led blinking..maybe i should let it charge for 2 or 3 days and see what happen..:(

Sent from my GT-N7100 using xda app-developers app

It didn`t always start charging. Sometimes I have had to plug the connector in 10 or 20 times before anything happened. Otherwise it did not start charging until the battery was completely drained.
Everytime it does not charge, the little icon in the left corner tells me that I should connect a supported device.
 

gunric

New member
Aug 30, 2013
3
1
I sent a question to HTC support about the problem and got the recommendation to send it to a repair center (where it already is) and they actually gave an answer on my question if HTC are aware about the problems. The answer was "We know about it and work on a solution".
Interesting if that actually is true and not just a too quick answer from someone that wanted to close the case at the a technical support.
Has anybody else asked the question?
 
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sandeep.mjs

Senior Member
Mar 25, 2012
101
4
kapurthala
Any one having charging and USB problem with HTC One had ever charged his/her phone by any other charger (not the charger u get in box) even for once ? I did that all the time !!!
 

speedyjay

Senior Member
Oct 22, 2011
3,087
729
Farnborough
Yeah, I always used a Samsung charger with mine and it works a treat, I just sent mine back to my network provider and they sent it off for repair, obviously, they put it down as a hardware issue and replaced the damaged device with a refurbished device :) which I don't care about because of rather have one that works than not :)

Sent from my HTC One using XDA Premium HD app
 

sandeep.mjs

Senior Member
Mar 25, 2012
101
4
kapurthala
Yeah, I always used a Samsung charger with mine and it works a treat, I just sent mine back to my network provider and they sent it off for repair, obviously, they put it down as a hardware issue and replaced the damaged device with a refurbished device :) which I don't care about because of rather have one that works than not :)

Sent from my HTC One using XDA Premium HD app

Can this be cause of charging and USB prob ?
 

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    I sent a question to HTC support about the problem and got the recommendation to send it to a repair center (where it already is) and they actually gave an answer on my question if HTC are aware about the problems. The answer was "We know about it and work on a solution".
    Interesting if that actually is true and not just a too quick answer from someone that wanted to close the case at the a technical support.
    Has anybody else asked the question?
    1
    Same Issue

    Was running into the same issue earlier, i however don't have the privilege of warranty replacements so i set out to find and solve the issue on my own. It turns out that for some reason the Phone was using the USB port as a mount rather than a charging socket. Meaning it was accepting connections into the phone from the USB port rather than sending connections out.

    I fixed this issue by starting my phone whilst clicking all 3 Hardware buttons for 30 seconds. The charging issue stopped however all other car mode issues persisted till i took off HTC Car Mode (was conflicting with a google apk but not sure which)

    Hope this helps.
    1
    Hi.
    Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
    Further refrence

    http://forums.androidcentral.com/htc-one/290813-htc-one-not-charging-usb-not-recognizing.html

    Can HTC One for atleast make some good mobile !
    Any body having same problem ?

    Regards.

    Ok seems like I just found a fix... at least for my device.

    to fix the reappearing car app, in the app go to Settings -> Auto Launch, and uncheck the box

    For the USB Host and charging issues:

    1 - Turn off Fast Boot in Settings -> Power -> Fast boot, and uncheck the box
    2 - Dissable any kind of lock screen protection like a password or pattern in:
    Settings -> Security -> Screen Lock and choose None
    3 - Reboot your cellphone!

    for some reason i disabled my screen lock pattern and everything is working as it should! no more car app, no more USB Host, no more music stopping on the headphones and playing on the boom sound speakers only, and no more auto speaker mode when I start a call.

    Also I noticed less battery drain and phone heat perhaps due to the excess of processing power and battery consumption the USB Host was causing!!

    I really hope this kind of "fix" works for you as well! I have not put a pattern in the lockscreen yet but I will try to do it again to see if this time everything keeps working just fine!

    o BTW Im on Viper 3.1.0 RC2 :D