HTC Titan bug list

[antaed]

Hi everyone,
I intend to build an HTC Titan bug list and send it to HTC Customer Service. Let's see then how Newton's 3rd law of motion applies to our case...

I will start by adding my own findings and update the list every day with info coming from you. I will keep doing it for 15 to 30 days, depending how much I get from you.

Along with the bugs, please also send your phone information (Settings > About > more information) because we may have carrier/firmware/other related differences. If this is the case, I will do separate lists for each case.
I advise you to copy the template below and just fill it with your own information and bugs. For already reported bugs only write along Yes or No.



Model: HTC Titan X310e
OS: 7.10.8107.79
Firmware rev. no.: 1600.2200.20104.401 1600.2200.20501.401
Hardware rev. no.: 0002
Radio soft: 16.23.03.17_16.27.00.23U 16.23.06.10_16.32.00.23U
Radio hard: 2.122.0.D4
Bootloader: 2.1.16.0015.3(133962) (137079)

Country: Romania
Carrier: Orange
Carrier lock: No
Chevron unlock: Yes
Available storage: 9.62 GB

Bug list:
- Erratic/inconsistent auto brightness
- Too loud media volume (even on minimum level) SOLVED by April 2012 update
- Loud dialer tone volume when calling different carrier numbers SOLVED by April 2012 update
- 3G/H icon appearing with celluar data off SOLVED by April 2012 update

 

[zeka1974]

Bug List

Hello,

Here is my information:

Model: HTC Titan X310e
OS: 7.10.7740.16
Firmware rev. no.: 1600.2200.20104.401
Hardware rev. no.: 0002
Radio soft: 16.23.03.17_16.27.00.23U
Radio hard: 2.122.0.D4
Bootloader: 2.1.16.0015.3(133962)

Country: Portugal
Carrier: TMN
Carrier lock: No
Chevron unlock: No
Available storage: 8.80 GB

Bug list:
- 3G/H icon appearing with celluar data off
- Operator name appears P TMN instead of TMN (like ROM 1.09)
- Disappearing keyboard (Mango generic issue)

Thanks,
Santos

 

[drupad2drupad]

This thread might help - http://forums.wpcentral.com/titan/184170.htm

 

[crmb]

Model: HTC Titan X310e
OS: 7.10.8107.79
Firmware rev. no.: 1600.2200.20104.401
Hardware rev. no.: 0002
Radio soft: 16.23.03.17_16.27.00.23U
Radio hard: 2.122.0.D4
Bootloader: 1.9.160015.3(132193)

Country: France
Carrier: Free Mobile
Carrier lock: No
Chevron unlock: No
Available storage: 11,06

Bug list :
- Brightness too high in dim envirement (with auto-mode) (Almost like the "medium" preset) - YES
- In some case, too loud media volume (video, music, all games!) at minimum level - YES
- Very Loud dialer tone volume (seems to be a global problem with the TITAN + Orange or Bouyges (2 of the 3 french carriers) in France! Orange & HTC does not care. HTC say it's an Orange problem. But what to do??) - YES
- Camera mode (+bing vision +skype) put brightness at MAX

EDIT, just noticed :
- Pink cast at the center of the camera (most likely all Titan have this) http://forum.xda-developers.com/showthread.php?t=1441967
- E/3G/H icon appearing with celluar data off - YES

- WiFi regulary hang with 3G enabled. (just near the AP) <- not HTC fault http://answers.microsoft.com/en-us/...c43-8181-28482fb207b6?page=6&tm=1328663860771

 

[dr.alkaiser]

Model: HTC Titan X310e
OS: 7.10.7740.16
Firmware rev. no.: 1600.2200.20104.401
Hardware rev. no.: 0002
Radio soft: 16.23.03.17_16.27.00.23U
Radio hard: 2.122.0.D4
Bootloader: 2.1.16.0015.3(133962)

Country: Saudi Arabia
Carrier: STC
Carrier lock: No
Chevron unlock: No
Available storage: 7.87 GB

My Bug list:
- HTC Titan problem with unresponsive touch screen (example here http://youtu.be/QDLIl0-_Epo )
- Too loud media volume.
- a small amount of light bleed under my capactive buttons as well.
- Auto brightness mode doesn't work smoothly.

 

[IcePanther]

Model: HTC Titan X310e
OS: 7.10.7740.16
Firmware rev. no.: 1600.2200.20104.401
Hardware rev. no.: 0002
Radio soft: 16.23.03.17_16.27.00.23U
Radio hard: 2.122.0.D4
Bootloader: 2.1.16.0015.3(133962)

Country: France
Carrier: Orange
Carrier lock: No
Chevron unlock: No
Available storage: 4.06 GB

Bug list:
- Erratic/inconsistent auto brightness - YES
- Too loud media volume (even on minimum level) - YES
- Loud dialer tone volume when calling different carrier numbers - YES

 

[jorgeirisa]

Microphone Sound Quality - Poor

Model: HTC Titan X310e
OS: 7.10.7740.16
Firmware rev. no.: 1600.2200.20104.401
Hardware rev. no.: 0002
Radio soft: 16.23.03.17_16.27.00.23U
Radio hard: 2.122.0.D4
Bootloader: 1.8.160015.3 (132000)

Country: Venezuela
Carrier: Digitel
Carrier lock: No
Chevron unlock:
Available storage: 11.93 GB

Bug list:
- Microphone Sound Quality - Poor

 

[kjettern]

HTC

Model: HTC Titan X310e
OS: 7.10.7740.16
Firmware rev. no.: 1600.2200.20104.401
Hardware rev. no.: 0002
Radio soft: 16.23.03.17_16.27.00.23U
Radio hard: 2.122.0.D4
Bootloader: 2.1.16.0015.3(133962)

Country: Norway
Carrier: Telenor
Carrier lock: No
Chevron unlock: Yes
Available storage: 5.0 GB

Bug list:
- Erratic/inconsistent auto brightness
- Too loud media volume (even on minimum level)
- Loud dialer tone comes out the back speaker when dialing some carriers which is SUPER ANNOYING! (http://www.youtube.com/watch?v=OAZa3dNvWcE)

 

[twisticles]

Model: HTC Titan X310e
OS: 7.10.7740.16
Firmware rev. no.: 1600.2200.20104.401
Hardware rev. no.: 0002
Radio soft: 16.23.03.17_16.27.00.23U
Radio hard: 2.122.0.D4
Bootloader: 2.1.16.0015.3(133962)

Country: Singapore (UK Model)
Carrier: Starhub
Carrier lock: No
Chevron unlock: No
Available storage: 9.21 GB


This is a problem with using a EU model Titan in Singapore.

Caller Contact cards do not work - they are not recognised when a call is incoming if you have the contact stored with international prefix, e.g. +65 xxxx xxxx.
If you store without prefix, then you will get caller contact card when a call comes in, BUT, incoming text messages will only show number WITH international prefix!

So, the way that the phone cross-references incoming numbers to the contacts numbers stored on the phone is different for both calls and messages.

The workaround at the moment is to store both numbers, with and without the international prefix.

NOTE: this was a documented issue pre-mango for countries with 8-digit numbers, and could be fixed with a regedit that stipulated the number of digits in your country. However, without interop there is no way to regedit the Titan. Users in countries that previously had this problem, are able to use the EU model (e.g. at least one person I know in Norway) without a problem.

NOTE : The Asia ROM suffers no such problem when used in Singapore (though the phone isn't sold here). So next step is to goldcard the Taiwan ROM onto the EU device and see if that cures it...

 

[iKiLLM0RE]

Model: HTC Titan X310e
OS: 7.10.7740.16
Firmware rev. no.: 1600.2200.20104.401
Hardware rev. no.: 0002
Radio soft: 16.23.03.17_16.27.00.23U
Radio hard: 2.122.0.D4
Bootloader: 1.7.160015.3(131559)

Country: Tunisia (UK Model)
Carrier: Orange
Carrier lock: No
Chevron unlock: No
Available storage: 10.46 GB


Caller Contact cards do not work - they are not recognised when a call is incoming if you have the contact stored with international prefix, e.g. +216 xx xx xx xx.
If you store without prefix, then you will get caller contact card when a call comes in, BUT, incoming text messages will only show number WITH international prefix!

 

[chanakya.wp7]

Phone Sortcut ( cellular setting) will not work after 8107 update

MOD EDIT: You have already asked this in a thread. Please only post once!

 

[n70shan]

A big bug!! Need help .I iust bought htc titan and every thing is fine. Camera is excellent but i have one problem that when i take picture and then swipe back to have a look on it and/or when viewing through gallery it looks very dark and noisy but as i pinch to zoom the picture whether a little or more.zoom it immediatly becomes clear. I have tried much times with different settings but same problem i have installed latest software update also. I know camera.is very gud but what is the problem?' is that a software problem? What is the possible solution? Pictures should be looked crisp and.clear like all other phone shows in galery. Thanks alot

 

[TheFinnishGuy]

htc titan bugs

Hi,
First of all, I'm new here and this is my first post. I'm also pretty rookie with windows OS, I've had windows phone for 2 months. I used to have android phone, and I'm more expert with that OS and everything.
Secondly, I noticed this thread was pretty old but I decided to post here anyway.

Model: HTC Titan X310e
OS: 7.10.7740.16
Firmware rev. no.: 1600.2200.20104.401
Hardware rev. no.: 0002
Radio soft: 16.23.03.17_16.27.00.23U
Radio hard: 2.122.0.D4
Bootloader: 2.1.160015.03 (133192)
Available storage: 4,22 GB

Country: Finland
Carrier: dna
Carrier lock: No
Chevron unlock: No

I pretty much had the same bugs than previous posters. For example bad brightness and high audio volume level. The reason why I post this is, that I have two very big bugs and I didn't notice anyone had mentioned them here.

1. My phone keeps telling me there is update for my phone. I have a Macbook 2011 and wp connector installed on it. I connect my phone to it via USB and click "install updates" . It starts to update it but after few minutes it gives me error. I don't remember the error number but guys here in xda had got the same problems. Someone had "solved" problem by increasing the storage of phone. For many users including me it didn't help. Would be really awesome to get the install..

2. Nowadays everytime I make a call to someone my screen goes black and doesn't make any reactions though I pressed it or swiped my finders or anything. Also the capacitive buttons and switch on/off button are not working. I can talk to other person and I hear his speech but I cant for example end the call. And if the person I'm calling to doesn't answer the dialer tells me that the person couldn't answer and because I can't do anything it always sends a dialer message to the person who didn't answer. It's soooo annoying!! Only way I can end a call is to take off the battery!

Though this was an old thread, would be really cool to get some advice or something! Thanks

 

[kristijan]

Hi,
First of all, I'm new here and this is my first post. I'm also pretty rookie with windows OS, I've had windows phone for 2 months. I used to have android phone, and I'm more expert with that OS and everything.
Secondly, I noticed this thread was pretty old but I decided to post here anyway.

Model: HTC Titan X310e
OS: 7.10.7740.16
Firmware rev. no.: 1600.2200.20104.401
Hardware rev. no.: 0002
Radio soft: 16.23.03.17_16.27.00.23U
Radio hard: 2.122.0.D4
Bootloader: 2.1.160015.03 (133192)
Available storage: 4,22 GB

Country: Finland
Carrier: dna
Carrier lock: No
Chevron unlock: No

I pretty much had the same bugs than previous posters. For example bad brightness and high audio volume level. The reason why I post this is, that I have two very big bugs and I didn't notice anyone had mentioned them here.

1. My phone keeps telling me there is update for my phone. I have a Macbook 2011 and wp connector installed on it. I connect my phone to it via USB and click "install updates" . It starts to update it but after few minutes it gives me error. I don't remember the error number but guys here in xda had got the same problems. Someone had "solved" problem by increasing the storage of phone. For many users including me it didn't help. Would be really awesome to get the install..

2. Nowadays everytime I make a call to someone my screen goes black and doesn't make any reactions though I pressed it or swiped my finders or anything. Also the capacitive buttons and switch on/off button are not working. I can talk to other person and I hear his speech but I cant for example end the call. And if the person I'm calling to doesn't answer the dialer tells me that the person couldn't answer and because I can't do anything it always sends a dialer message to the person who didn't answer. It's soooo annoying!! Only way I can end a call is to take off the battery!

Though this was an old thread, would be really cool to get some advice or something! Thanks

For no1 do not know the answer, for no2, try to install HSPL and than install radio 17.xxx and Custom ROM, that worked for me

 

[TheFinnishGuy]

ok

For no1 do not know the answer, for no2, try to install HSPL and than install radio 17.xxx and Custom ROM, that worked for me

Problem 1 solved with my friend's computer. I have now OS 7.10.8773.98.
Thanks for advice for problem 2, i'll try it when I have time. But did u have exactly the same problem?

 

[kristijan]

Problem 1 solved with my friend's computer. I have now OS 7.10.8773.98.
Thanks for advice for problem 2, i'll try it when I have time. But did u have exactly the same problem?

Not exactly the same but similar. Mine was, when i had a missed call, and try to call back, my phone gets stuck, and when the other person answers i was unable to hear him. and when hi hangs up, the phone would get responsive again. Sorry for my english.

 

[gilesrm]

one thing which I find annoying is that, but this may be common to all windows phone 7.5 phones is that two people may call each other almost simultaneously, putting one of the calls on hold : one has to be careful to terminate both calls.

Sent from my Novo7Fire using XDA Premium HD app

 

[TheFinnishGuy]

hi!
Sorry for not being active here. Thanks to you guys who tried to help me. My titan came back to me from the htc care yesterday. Its motherboard was somehow broken due the OS updating. Good thing in is that now it is finally updated and the bugs I mentioned before are solved.

 

[crmb]

Gave up on my Titan.

I thought i would keep it for several years, like my previous phones but...
Bad auto brightness for night, min media volume too high, pinkish spot at center of camera's pictures.
Add to that the irritating french HTC support (worst client support ever)

Finaly, i had an additional (critical this time) problem with it, people heard echo of theirs voices (no problem with the handsfree kit).

I had the chance to be able to switch phone and got an Xperia T (the Lumia 920 was too expensive)

 

[TheFinnishGuy]

Afterwards can say that I probably will never buy WP again. Fortunately have got rid of Titan times ago and am rocking the SGS II

Sent from my GT-I9100 using xda app-developers app