HTC Trophy Screen Defect

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enak

Member
Jan 25, 2010
29
0
I've noticed a defect on my screen, it looks like a watermark, as if the glass hasn't been coated correctly.

I took the phone back to the shop today and swapped it for another which has the same issue (although not so severe). It's most noticable when the screen is off in bright light.

I'm waiting for new stock to arrive Friday but in the meantime has anyone else noticed this problem?
 
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Spybreak

Senior Member
Nov 6, 2006
171
38
Valencia
Ah great, I was thinking it was just me.

I can see it in mine too, around the borders of the glass and especially around the windows button. It mostly shows up when there's fingerprints on the glass, you can see a distinct lighting change around the affected areas.

I'll try to get a picture of it.
 

DominikZ

Senior Member
Oct 17, 2008
129
24
Ah ok, found it.

But I don't think that this is a defect or sth.,
My guess: These areas lipophobic? Maybe there was some glue on it? Some you won't see any fingerpints on these areas. This would eplain why you can't see them when there are no fingerprints on the screen.

No big deal for me tough.
 

enak

Member
Jan 25, 2010
29
0
I don't think it's glue. It looks like a screen coating.

I've tried removing it with both isopropyl alcohol and thinners and neither would touch it.
 

JackAllPhone

New member
Oct 27, 2010
3
0
I thought it was a plastic cover to peel off - but no

Me too, I thought it was a plastic cover to peel off - but no it does not peel off, i have air gaps under the edges on 3 sides - and the largest is under the htc screen logo :-(
 

price.richard

Member
Jan 15, 2008
8
0
Me too - one long finger top left and some other places bottom and side

pretty sure its some sort of glue residue - you can feel a slight change in resistance

can see it easily by blowing on glass - seems to resist condensation

looks just like screen has been given a quick wipe to clean and they've missed a couple of bits top and bottom.

tried screen wipes and opitcal wipes but no effect
 

tsull360

Member
Dec 11, 2006
5
0
Me too :(

Recieved mine yesterday, immediately noticed the effect. All along the bottom by the buttons, and along the the left hand side.

Looks like 2 layers didn't completely bond perhaps? The glass and whatever provides the black background.

Tim
 

levi3man

Member
Jan 30, 2007
47
3
levidesigns.wordress.com
me as well, ill upload a video of mine in half an hour, its pretty bad on mine, most of the time it isn't visible. and yeah resistance on that area is different when i rub my thumb hard over the screen it is smooth, but over those droplet like parts there is friction..im guessing that most of my screen is coated and those bits are mistakenly not.
(i thought it was the other way round before)

VIDEO OF SCREEN DEFECT-VIMEO
 
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tostaky10

Member
Aug 20, 2009
16
0
Same issue here - like an air bubble just beneath the surface of display. My device is slightly affected across the top edge, which is not so bad, but there is a large blob just below the windows key along the bottom edge which is a little distracting. Shame it looks like HTC shipped with such a widespread product defect, as this appears it could be.

Am also finding GPS very flaky - location services more often then not just don't work.

Still, very impressed with WP7. Think HTC could do better ... am wondering what the Samsung is like and what the Venue Pro will be like. Tempted to switch!
 

oOp

Senior Member
Jan 29, 2008
84
8
same issue here. seems all devices have this feature ...

ps: today in the office i checked again the screen and found out that you can find this bubbles around the screen everywhere. seems it reacts on humidity. strange ...
 
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enak

Member
Jan 25, 2010
29
0
I've been back to the Vodafone store today as they had received new stock. Both handsets we looked at had the same issue.

The manager at the store said that HTC were going to be issuing a recall and that they were aware of the problem.

I am awaiting a call regarding an alternate replacement.
 

bigzebowski

Member
Oct 25, 2010
31
1
Zagreb
same here, especially around bottom left corner, around the left arrow.

I noticed when you wipe the screen hard it disappears, but after a few touches of the screen it appears again.

I wrote to the HTC also and waiting for the reply ::confused:
 

junchangchen

Member
May 3, 2006
11
0
I've noticed a defect on my screen, it looks like a watermark, as if the glass hasn't been coated correctly.

I took the phone back to the shop today and swapped it for another which has the same issue (although not so severe). It's most noticable when the screen is off in bright light.

I'm waiting for new stock to arrive Friday but in the meantime has anyone else noticed this problem?

i think everyone have this problem, specilly from vodafone. and i also have software issue, everytime after using the marketplace, and the icon of some apps were gone, and no preview of the pictures. also the apps download from marketplace not seems to be running, after long time use.....already retun the phone to vodafone, and waiting for the issue to be solved...
 

lagejan

Member
Oct 28, 2010
7
0
My screen is ok. Well, not really oké. Since they didn't put a slcd on it, but a worser screen... Luckily no bubbles. I checked it 1000s times in all kind of lights and darknesses and with and without finger prints. But no bubbles here.
 

lcarapinha

Member
Oct 23, 2010
14
0
Lisbon
HTC Trophy

Hi,

Same problem here, bottom and one in the top.
Vodafone Portugal here :-(

I bought mine 2 weeks ago. Will Vodafone give another phone?

Thank you.