HTC u11 no sound

[hassanulhaq]

I have HTC u11 dual sum European varient... It has issue no sound either through hands-free or speaker on call ringtones videos any kind of sound.... I have already tried firmware restore... On custom roms like linage or anyother i can connect bluetooth and get video sounds through bluetooth but on official firmware or official firmware base roms like viper when i connect bluetooth phone will hang and it will restart... Else no sound on phone in any sort of way when i try to play even a ringtone it will show unable to play file error

 

[krokanic]

I have HTC u11 dual sum European varient... It has issue no sound either through hands-free or speaker on call ringtones videos any kind of sound.... I have already tried firmware restore... On custom roms like linage or anyother i can connect bluetooth and get video sounds through bluetooth but on official firmware or official firmware base roms like viper when i connect bluetooth phone will hang and it will restart... Else no sound on phone in any sort of way when i try to play even a ringtone it will show unable to play file error

+1
I just splashed my rear glass and since then there is no sound at all from device... When selecting a ringtone it says "unable to play this file".. and what i noticed is that phone reboot itself when reciving a call... From my point it is a hardware issue, but don't know what could it be...

Any suggestion will be appreciated

 

[hassanulhaq]

Rear glass

+1
I just splashed my rear glass and since then there is no sound at all from device... When selecting a ringtone it says "unable to play this file".. and what i noticed is that phone reboot itself when reciving a call... From my point it is a hardware issue, but don't know what could it be...

Any suggestion will be appreciated

it all started when my rear glass broked and lcd few months back i went to htc warrenty and they replaced the glass and lcd but the strange thing was when they returned the phone it was all wiped out and then after a month or so this happened no sound at all.. i was in dubai and i went to local market to check it they said its some sort of sound ic and its not available... then i was in lahore so i went to local market here too and the same sound ic and its not available.

 

[krokanic]

it all started when my rear glass broked and lcd few months back i went to htc warrenty and they replaced the glass and lcd but the strange thing was when they returned the phone it was all wiped out and then after a month or so this happened no sound at all.. i was in dubai and i went to local market to check it they said its some sort of sound ic and its not available... then i was in lahore so i went to local market here too and the same sound ic and its not available.

That's what i am afraid of ... If this chip is on motherboard than i can forget to get repaired in my country... But if it is on the bottom daudghterboard than maybe replacing entire board will fix the problem

 

[hassanulhaq]

location of chip

That's what i am afraid of ... If this chip is on motherboard than i can forget to get repaired in my country... But if it is on the bottom daudghterboard than maybe replacing entire board will fix the problem

as far i know chip is on main board but can someone point out that?

 

[hammered58]

as far i know chip is on main board but can someone point out that?

The loud speaker and earpiece are seperate components and can be purchased here
"witrigs"
But as far as I know they are both controlled by the MB! Hth.

 

[hassanulhaq]

Speakers earpiece

The loud speaker and earpiece are seperate components and can be purchased here
"witrigs"
But as far as I know they are both controlled by the MB! Hth.

speakers earpiece are not the problem problem is with motherboard as no sound handsfree either so location of sound ic on main board is required to be point out in other words the problem area.

 

[hammered58]

speakers earpiece are not the problem problem is with motherboard as no sound handsfree either so location of sound ic on main board is required to be point out in other words the problem area.

I can send you a pic of the MB if that would help!!

 

[hassanulhaq]

Sound IC

I can send you a pic of the MB if that would help!!

thanks but i already took off the back off my cell. problem is i want sound ic location on board which i don't know

 

[krokanic]

Ok i opened my phone, removed the motherboard and trying to locate audio ic chip... Will try to reflow it with heat gun, because in my town nobody is soldering micro chips... Can someone tell me what audio ic chip our u11 has...?

 

[krokanic]

Found it, it is qulacom wcd9340... now i am thinking to search more for someone to replace it or resolder... I think that i can really Easley to blow something else... any advice guys, because if there is 50% chance of success i will carefully try to reflow it...

Updtae: just reflowed but i think i reflowed everything but what i wanted:cyclops: it wont boot and no sings of life at all... Will try to find cheap motherboard, lucky i have my old good htc10

 

[hassanulhaq]

So did you did u found the main motherboard?

 

[hassanulhaq]

Did you took the risk?

Found it, it is qulacom wcd9340... now i am thinking to search more for someone to replace it or resolder... I think that i can really Easley to blow something else... any advice guys, because if there is 50% chance of success i will carefully try to reflow it...

Updtae: just reflowed but i think i reflowed everything but what i wanted:cyclops: it wont boot and no sings of life at all... Will try to find cheap motherboard, lucky i have my old good htc10

Did u solved the problem by taking the risk?

 

[krokanic]

Did u solved the problem by taking the risk?

No, but phone is working as before, with no sound...i just connected it to pc a few days ago and it booted... I found one resistor broken near the audio chip... So i think the chip is good... I will wait if someone broke the screen in my country and sell the phone for 100-150 bucks??

 

[hassanulhaq]

Lolz

No, but phone is working as before, with no sound...i just connected it to pc a few days ago and it booted... I found one resistor broken near the audio chip... So i think the chip is good... I will wait if someone broke the screen in my country and sell the phone for 100-150 bucks

Lolz my issue is i have 6gb ram variant which is hard to find although its current price in pak (fully working) is around 170 bucks.

 

[krokanic]

Lolz my issue is i have 6gb ram variant which is hard to find although its current price in pak (fully working) is around 170 bucks.

Yeah, same situation here but with every htc u11... They are very rare and too expensive, htc not very popular here in the last few years...but dont want to order if i cant get personally to test it deforw buying... I dont need one more u11 with something else broken ?

 

[Fovad Rasoli]

Found it, it is qulacom wcd9340... now i am thinking to search more for someone to replace it or resolder... I think that i can really Easley to blow something else... any advice guys, because if there is 50% chance of success i will carefully try to reflow it...

Updtae: just reflowed but i think i reflowed everything but what i wanted:cyclops: it wont boot and no sings of life at all... Will try to find cheap motherboard, lucky i have my old good htc10

Hi I'm Fouad and I'm a smartphone repairer
Htc u11 phone in impact broken lcd
I want replacment but I realized mic It also doesn't work and sound for ex play music or movie
I found sound chip qualcomm wcd9340
I found a piece that seems to have been broken and its specifications lost
If you have a motherboard can you help me from the motherboard and give me the details of the broken electronic part next to the chip
I can send photo of my motherboard htc u11

 

[Sanki jutt]

Sir me too with this problem

But i want just videos sound with Bluetooth
Can you help me with any custom ROM
Like lineage or any other i want only videos sound with bluetooh i have 6gb u11 movies lover sir reply me plz