Huawei GT2 heart rate issue

[ishaycc]

Hi all,

I've been having this issue with the watch since day one.
The watch is connected to an iPhone.

The heart rate monitor is way too high in a lot of cases, for instance when I sit down and watch TV it's around 55-60 and then peaks to ~150 with no apparent reason as you can seen in the attached photo.
It's not my first smartwatch and I have never had this problem before.
I send it to huawei's labs for inspection and they said it's working fine and it might be issue with the over sensitive sensor and the fact it is connected to an iPhone and not their phone.
Has anyone else encountered this problem?

Thanks,
Ishay

 

[bokyfly]

No such issues with my GT2 connected to Android phone.

It sometimes happens that when I put a watch on (it was off my hand for a while and I put it back on) it spikes to high bpm value (i.e. 110 or so), but quickly reduces to normal. During resting/sitting period, bpm remains constantly low, without spikes that you mention.

 

[ishaycc]

No such issues with my GT2 connected to Android phone.

It sometimes happens that when I put a watch on (it was off my hand for a while and I put it back on) it spikes to high bpm value (i.e. 110 or so), but quickly reduces to normal. During resting/sitting period, bpm remains constantly low, without spikes that you mention.

Thanks for the reply!
can you compare my thumbnail with yours? no sport activity during that day..

 

[K8v8M]

Hi all,

I've been having this issue with the watch since day one.
The watch is connected to an iPhone.

The heart rate monitor is way too high in a lot of cases, for instance when I sit down and watch TV it's around 55-60 and then peaks to ~150 with no apparent reason as you can seen in the attached photo.

Thanks,
Ishay

I've never had such issue on pair with mate 30 pro, but on high rates (over 186) suddenly drop to about 135 (1/3 less).

 

[blinkin]

I have an opposite effect but only during training. The watch shows on average 20-30bpm less than my previous 2 smart bands. I've read there should be an improvement with the firmware version 1.0.3.62 but I'm stuck on 1.0.2.60.

 

[anirudhks]

I had exact same problems..this morning when I was doing elliptical,the hr went up suddenly 188 and said limit exceeded .once I stopped the tracking it came back to normal , insee this problem after I had set the Huawei mobile service region to China to buy few watch faces..

 

[blinkin]

I finally got 1.0.3.62 update so I'll report back in a few days if the HR has improved.

 

[Januwar]

Hi all,
"happy" to read that I'm not the only one with this issue:
Doing elliptical, raises to 160, LED on back is not flickering but steady on. Stop moving, drops down to 96 (fe). Real rate (according Samsung watch on other arm is 96. Moving again and up to 160..
Started with latest firmware update.. what **** is this...

 

[tisazalay]

Exact same problem, with last firmware update, when doing elliptical, heart rate is reportef between 20-40 bpm above what the machine is reading, tried with a camera app and it read the same value as the machine and to make sure trackef my pulse and all were the same but the gt2. My phone is a mate 20 lite. Definitely happenef with the latest firmware. Was ok with the two firmwares before.

 

[Lowbaper]

I have 1.0.3.62.
the clock stuck to 109bpm. i took it out, i put it on again it showed 75bpm for a while then 109bpm again. To say that I sat for so long. i opened the app and as long as it was stuck there is a gap !!! Last clue at the app 109bpm. The clock shows "normally" that stuck for a while constantly.
With 1.0.2.68 i had no problem!!!

 

[Juliancth]

Drastic drop

Mine too. Is it hardware or software?

 

[JamesSawyer]

I have exactly the same issue. Driving along and it will suddenly spike up to 170+ occasionally. Same thing happened the other day walking to the shop peaked to 190+...

Although we could all just be really ill??

 

[bokyfly]

I did not experience that issue but the opposite - during workout, the highest HR is usually not as high as it should be, sometimes even 20bpm lower (compared to Polar OH1).

 

[Marco102]

I am facing the same problems. Reading jumps from 55 to 120! When I check against another machine I can see I have 60 and the watch is showing 110! This started after I used it for indoor elliptical and sensor went nuts with wrong readings. Never had that problem before. I will try a factory reset and if not fixed send it back (I have had it for about 5 weeks 24-7)

 

[Harshasrinivasarao]

My brand new HONOR MAGIC WATCH 2 doesn't track heart rate on my wrist, however on my Palm, its tracks properly. Shall I return or is it software issue or hardware?

 

[Charmed :)]

I have a different problem. My GT2 elegant detects puls and stress levels while I'm not wearin it...Of course it happened after one of latest updates...
Don't know how to fix this and it annoys me alot

 

[annafv]

Yes I've had the same problem. It's connected to a Huawei phone so not sure why this is happening. Did you manage to solve the problem? I might return mine since it's less than 2 weeks since I received it.

 

[NickTiani]

I have similar issue... When starting a workout, even if I'm not walking or doing something the heart rate zones shows "extreme" with 70-80 bpm... Anyone knows a fix?