Huawei loop restart for insufficient storage

[ththugues89]

Good morning

I have a Huawei P30 Lite New edition phone (Emui 12), my phone has restart problems and only stalls on the Huawei logo, after 5 to 8 loop starts it ends up restarting, I enter my password lock and it shows me the emergency backup mode where I only have 4 options, namely:
- Backup
- Reset
- Restart
- shutdown

at this stage if i can connect the phone via my usd cable to my computer and access the internal storage.

The cause of the looped start in my opinion is the lack of space because when I watch on the computer I have 300MB of space available.

Now when I try to delete the files from my computer it deletes well and after checking the available space I have at least 25 GB Free.

Now as soon as I restart the phone, it's as if I didn't delete anything and I always see the 300 MB of available space displayed as if the restore files have been restored.

What should I do to be able to delete the files from my computer so that it can start normally.

Thank you for taking the time to read.

Sincerely

 

[jwoegerbauer]

How was it posible to delete files on boot-looping phone if you can't connect phone with PC via USB cable?

 

[ththugues89]

How was it posible to delete files on phone if you can't connect phone with PC via USB cable?

after several starts, it starts in emergency backup mode. when I put my unlock code and I connect it to the pc via usa, I can see the internal storage of the phone

 

[jwoegerbauer]

Didn't answer the question I asked.

 

[ththugues89]

Didn't answer the question I asked.

after several starts, it starts in emergency backup mode. I can connect my phone to the PC