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Huawei Mate 10 Pro BLA-A09 Android Pie 9 Update Release Date for US Customers

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Nibiru2012

Senior Member
Oct 30, 2012
138
60
Austin, TX
I talked to Huawei USA Customer support on 12-21-18 and they stated the for the model BLA-A09 US Model that it will start receiving the Android Pie 9 update around mid-January 2019 via the OTA update feature. :D

Latest from Huawei Customer support on 1-22-2019 @ 2:24 PM CST USA

The updates will be completed by the second half of February.

This depends on the Serial Number, the Model and the Region of each device.

That would be the reason why it is not with you yet.

Nibiru2012 - So you're saying by the end of February or before?

Lisandro M. Since your device is indeed scheduled to be updated, is just a matter to wait and keep on verifying the updates on the notifications or using HiSuite.

They will be done, before the second half.

My phone updated today, Saturday January 26th Central Time USA

Official Build version is: BLA-A09 9.0.0.201 C567E6R1P11

I did a Factory Reset after the install, which always should be done when a major firmware update occurs. Phone seems to be running fine so far.
Will let it run after a full charge for next 24 hours or so to let the system smooth out and such.
BTW - the option IS AVAILABLE TO REVERT BACK TO THE OLD EMUI 8 IF DESIRED.
 
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revjamescarver

Senior Member
Sep 23, 2012
487
220
Tucson
Well, Huawei has been piss poor about updates for this device so I'd take that with a grain of salt and won't be holding my breath waiting for any updates or support from Huawei.
 

indiana99

Senior Member
Aug 1, 2007
110
11
Wichita
OnePlus 7 Pro
OnePlus 9
I talked to Huawei USA Customer support on 12-21-18 and they stated the for the model BLA-A09 US Model that it will start receiving the Android Pie 9 update around mid-January 2019 via the OTA update feature. :D

Just checked FF
 

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RBrown1093

Member
Jan 14, 2013
36
3
Downloading this file now.....

I'm running a stock mate 10 pro, and just started downloading the two files. Can't I just flash my device after the downloads are complete? Will there be any complications? If I can't then oh well, I'll just end up deleting the files and wait till I get the notification to download ota.
 

Harjyot1

Member
Jul 16, 2011
28
5
US variant recently got the December security patch. Security updates have been there, but feature updates have been lacking. I got the last update a couple of days after finding out about it, but the combined October and November Patch took a month to reach my device. Pleasant surprise to see that the EMUI 9 OTA will likely be rolling out soon-ish.
 

revjamescarver

Senior Member
Sep 23, 2012
487
220
Tucson
Pie

I'm running a stock mate 10 pro, and just started downloading the two files. Can't I just flash my device after the downloads are complete? Will there be any complications? If I can't then oh well, I'll just end up deleting the files and wait till I get the notification to download ota.

Unless it is authorized it won't install anyway, besides the fact that the US model only does online updates, you can't download and install anything with this device
 

sinnedone

Senior Member
Apr 13, 2010
608
103
I checked firmware finder and the pie uptade for the US Mate 10 Pro is there but when I check firmware the application says "the firmware is not approved for installation".

What exactly does that mean?

Can I force the Pie update through the app?

Anyone install this on their US Mate 10 Pro?
 
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tokoam

Senior Member
Jun 24, 2007
919
167
Plantation
Anyway guys i jumped the gun and did the update via firmware finder here is proof we finally have pie !!! :).I can tell you the system update improved performance things are really snappy and really liking the pie theme layout enjoy ! Its probably only a matter of time till it hits the update ota servers but I was to greedy to wait and had to do it .
 

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khadkapramod

Senior Member
Jun 30, 2017
221
35
Anyway guys i jumped the gun and did the update via firmware finder here is proof we finally have pie !!! :).I can tell you the system update improved performance things are really snappy and really liking the pie theme layout enjoy ! Its probably only a matter of time till it hits the update ota servers but I was to greedy to wait and had to do it .

Is there any camera improvements? superslow motion?
 

revjamescarver

Senior Member
Sep 23, 2012
487
220
Tucson
Build

Anyway guys i jumped the gun and did the update via firmware finder here is proof we finally have pie !!! :).I can tell you the system update improved performance things are really snappy and really liking the pie theme layout enjoy ! Its probably only a matter of time till it hits the update ota servers but I was to greedy to wait and had to do it .

That's not even the same build number that is on firmware finder (BLA-A09C567E6R1P11R201), nor is it EMUI 9 like the build on firmware finder. EMUI 8 is Oreo, EMUI 9 is Pie. EMUI is not just a "skin" as you put it. If in fact you installed something it sure wasn't what you think it is. Since you must have unlocked your phone and installed a custom recovery you pretty much could have installed anything (stock recovery won't allow you to install non authorized firmware).

---------- Post added at 11:31 PM ---------- Previous post was at 10:33 PM ----------

I checked firmware finder and the pie uptade for the US Mate 10 Pro is there but when I check firmware the application says "the firmware is not approved for installation".

What exactly does that mean?

Can I force the Pie update through the app?

Anyone install this on their US Mate 10 Pro?

It means exactly what it says, the firmware is not approved. Firmware that is not "approved" can't be installed as the stock recovery checks the approval, you can't force it using the firmware finder app. The only way you can install non approved firmware is to install a custom recovery that does not check.
 
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Cheeva316

Senior Member
Aug 23, 2009
66
2
How long you think till the update is approved? I just don't see the point of listing it if it's not approved yet.
 

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revjamescarver

Senior Member
Sep 23, 2012
487
220
Tucson
Approval

How long you think till the update is approved? I just don't see the point of listing it if it's not approved yet.

From what I heard from Huawei customer support the rollout for the US model would start sometime in February, so I don't see that firmware on FF being approved any time before that. Also, based on the really piss poor record Huawei has on keeping their word on things I wouldn't bet on them keeping that date, so don't hold your breath waiting.
 

Nibiru2012

Senior Member
Oct 30, 2012
138
60
Austin, TX
BLA-A09 updates will be completed by the second half of February.

I didn't feel comfortable with Firmware Finder app since the update wasn't an "OFFICIAL" update.

I was told that it depends on the Serial Number, the Model and the Region of each device.

Here's a conversation I just had today with a Huawei Agent:

Welcome to Huawei
Lisandro M.Support Agent
Good

Lisandro M. Hi there! Thank you for reaching Huawei Device USA, how can I help?

Nibiru2012 - I was told that the Android Pie update for my Huawei Mate 10 Pro BLA-A09 would be available around Jan 15th. I keep checking but nothing shows up in the Update section of Settings.

Lisandro M. Hello. My name is Lisandro. Receive a warm welcome to our live chat! ??

I understand that updates are really important for you and I will do my best to provide the assistance that you need.

The updates will be completed by the second half of February.

This on the Serial Number, the Model and the Region of each device.

That would be the reason why it is not with you yet.

Nibiru2012 - So you're saying by the end of February or before?

Lisandro M. Since your device is indeed scheduled to be updated, is just a matter to wait and keep on verifying the updates on the notifications or using HiSuite.

They will be done, before the second half.

Nibiru2012 - Okay... LOL! I will try to be patient then.

Lisandro M. I am also concerned about getting the very best for my phone too so I understand how you are feeling entirely.

Nibiru2012 - So around Feb. 16th or so? At the latest?

Lisandro M. Around that time, yes.

Let me invite you to use our HiCare app. On the forums you can have access to cool exploits for your device.
Since you are here, I will be more than glad to help you myself. HiCare is a Customer Service Center on the Go!!
Also, you can send this chat to your email clicking on the "envelope" icon. ?

Nibiru2012 - Thank you very much! Have a good day. I already have the HiCare app plus the HiSuite for my PC

Lisandro M. Finally, in order for us to improve the Huawei experience as a consumer and valued customer,

I would like to invite you to participate in 2 brief surveys. The first one is a two-question survey to evaluate my service and will appear after closing this chat. The second one will be received through the HiCare app in your device, which is meant to evaluate your experience with our brand.

Your satisfaction is our greatest motivation. ??

Before we end this chat, please let me know if there is anything else I can do for you?

Nibiru2012 - All is good - Thank You! Please send copy to my email.

Lisandro M. Once again this is Lisandro from the Huawei Live Chat Support.

Have a wonderful day!

I hope this help some of you out there!

Nibiru2012
 
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