Huawei P10+ screen dimming bug in some apps

ixrock

New member
Jul 14, 2017
4
0
0
Just bought new Huawei P10 plus phone and noticed weird/buggy behaviour with screen brightness / dimming:
In some apps, like chrome, messaging, facebook, etc, the screen getting darker when switching to them, relatively to normal level of brightness.
Turning off auto-brightness option not fixing the problem.
Current EMUI version: 5.1

Is it possible to fix it somehow or should I wait only official EMUI update?
Any thoughts?
 

ixrock

New member
Jul 14, 2017
4
0
0
Response from huawei support

Just got response from huawei support:

Thank you for your message. We are aware of this issue and it is somehow related with EMUI 5.1 and 3rd party apps. Our developers are currently investigating the issue, but unfortunately we don't know how loing it will take to fix it. Hopefully we will get a repairing update released soon. Best regards Huawei Support Elina
Okay.. let's wait..
 

scook94

Senior Member
Dec 28, 2010
654
124
0
Stirling, UK
Just bought new Huawei P10 plus phone and noticed weird/buggy behaviour with screen brightness / dimming:
In some apps, like chrome, messaging, facebook, etc, the screen getting darker when switching to them, relatively to normal level of brightness.
Turning off auto-brightness option not fixing the problem.
Current EMUI version: 5.1

Is it possible to fix it somehow or should I wait only official EMUI update?
Any thoughts?
What version F/W are you running?
 

Alex Tech

Member
Feb 27, 2017
13
1
0
I have had same problem on Mate 9 Pro... also some system app were affected like Contacts, Messages... Now on P10 Plus C432B152 I don't see this problem... Probably is only a software bug like low sound on ringtones and notifications... :D
 

gm007

Senior Member
May 29, 2011
7,815
4,493
253
It's not a bug it'sa feature for preserving battery,some Xperia's and Sumsung's phones behave the same.
 

gm007

Senior Member
May 29, 2011
7,815
4,493
253
As you like wait for them to fix it :)
Mate 8,Mate 9 and now p10 all have the same behavior.
Open the browser on any Sumsung phone and see how the screen dim if you have adaptive screen enabled.
 

Alex Tech

Member
Feb 27, 2017
13
1
0
Update to my previous post:
I see a light dimming opening some apps and system apps... But is very light compared to Mate 9 Pro...
Many bugs on Huawei devices recently... :(
 

Shyuan

Member
Dec 23, 2011
31
9
0
Update to my previous post:
I see a light dimming opening some apps and system apps... But is very light compared to Mate 9 Pro...
Many bugs on Huawei devices recently... :(
I bought and quite like my Huawei P10, but I also noticed the dimming issue. It's a bit annoying to eyes. :/
 

One_time_userr

New member
Nov 8, 2017
1
0
0


---------- Post added at 08:02 AM ---------- Previous post was at 07:58 AM ----------

As you like wait for them to fix it :)
Mate 8,Mate 9 and now p10 all have the same behavior.
Open the browser on any Sumsung phone and see how the screen dim if you have adaptive screen enabled.
Well.. that's not what we expect that some crappy browser dears to change screen brightness. It's irritating, annoying. It should be a way to stop it. Noone asked them to affect brightness. It's up to us.
 
Last edited:

gm007

Senior Member
May 29, 2011
7,815
4,493
253
---------- Post added at 08:02 AM ---------- Previous post was at 07:58 AM ----------



Well.. that's not what we expect that some crappy browser dears to change screen brightness. It's irritating, annoying. It should be a way to stop it. Noone asked them to affect brightness. It's up to us.
You can see that mate 10 have the same behaviour so it's not a bug it's a feature https://forum.xda-developers.com/mate-10/help/brightness-automatically-reduced-apps-t3697589

You will only notice this behaviour indoor but outdoor no problem.
 

Revengebg

Senior Member
Nov 23, 2014
120
28
0
Haskovo
The new B171 didn't fix it ... It's so annoying in fb , chrome , dialer and etc ! I am using the P10 . Lux lite doesn't fix it because it max my screen so bright that it hurts my eyes !
 

blinkydude

New member
Nov 15, 2017
1
1
0
Just wanted to say that I have the same issue with the Huawei MediaPad M2 10.0.
EMUI 3.1.

So freaking annoying.

EDIT: Ok, I fixed the issue by going into Settings > Power Saving > and chose "Normal" instead of "Smart". Now when I switch between Apps the screen doesn't dim anymore.
 
Last edited:
  • Like
Reactions: jon313

Ladbell

New member
Dec 26, 2017
1
0
0
I just bought my P10 Plus and every so often it goes to emergency calls only and unable to make or receive calls. I always have to restart the phone to get connected again. Can you help please
 

VideJob

New member
Jan 3, 2018
4
1
0
Just bought new Huawei P10 plus phone and noticed weird/buggy behaviour with screen brightness / dimming:
In some apps, like chrome, messaging, facebook, etc, the screen getting darker when switching to them, relatively to normal level of brightness.
Turning off auto-brightness option not fixing the problem.
Current EMUI version: 5.1

Is it possible to fix it somehow or should I wait only official EMUI update?
Any thoughts?
Same Problem with Huawei Mate 9 Update MHA-L29 8.0.0.361(C431)
After rebooting it`s okay and after standby and on again same problem again!

It's A BUG not a feature Huawei Mate 9 with Android 7 no problem!
 
Last edited:
  • Like
Reactions: One_time_userr

*Supersnake*

Member
Nov 29, 2012
35
7
0
Just wanted to say that I have the same issue with the Huawei MediaPad M2 10.0.
EMUI 3.1.

So freaking annoying.

EDIT: Ok, I fixed the issue by going into Settings > Power Saving > and chose "Normal" instead of "Smart". Now when I switch between Apps the screen doesn't dim anymore.
I am intending to purchase the Mate 10, however it too has that dimming issue. Damir Franc created a video review entitled Huawei Mate 10 Ultimate | in-depth Review & Mate 10 Pro comparison. In his review Damir describes and illustrates the dimming issue.

Blinkydude, after reading what you wrote my hopes were raised. I downloaded both the Huawei Mate 10 User Guide and the Huawei Mate 10 Pro User Guide in an attempt to locate what you wrote. Unfortunately there is no mention of what you wrote within those guides. I copied and pasted the below information, it appears in identical form in both Guides.

Their only reference to "Power Saving" is in the section referring to battery power consumption.
Also, the only reference to a "Smart" setting refers to the screen's resolution but not to brightness.

Optimize Power Consumption
Running out of battery at an inopportune time can cause many inconveniences. Power saving features can help to prolong the battery life of your Phone, allowing you to play games or enjoy other features for longer.
Open Phone Manager and touch remaining to perform the following:
View power consumption details: Touch Battery usage to view power consumption details.
In the Battery usage details section, the blue marks beneath Charging indicate the times when your device was charging. Gaps between the marks indicate times when your device was not charging. This feature does not consume power. Touch Battery usage to view which apps and hardware are
consuming the most power.
Comprehensive power consumption check and optimization: Touch Battery usage to check for power consumption problems and automatically optimize performance.
Enable Power saving mode or Ultra power saving mode: Enable Power saving mode or Ultra power saving mode. Choose the appropriate power saving mode based on your Phone's battery level to extend battery life.
Adjust screen resolution to save power: Enable Screen resolution and select Smart resolution. Your device will automatically lower the screen resolution to save power. You can also manually set the screen resolution to save power when high resolution is unnecessary.
Display remaining battery percentage in status bar: Enable Battery percentage to display the remaining battery percentage in the status bar.
Manage app launches to save power: Touch Dropzone to automatically or manually manage app auto-launch, secondary launch, and background activity. The system will automatically manage power usage to save power."

Unfortunately, it appears from their User Guides that the Mate 10 and Mate 10 Pro does not have the option you described
 
Last edited: