Huawei stops support on package updates?

[RedSkull23]

Just went on emui.huawei.com to copy and provide a link of an EMUI 5 update for an user in need, and this i what I've got (see pic in attachment). Huawei already removed almost every package from their consumers site, and the page will be even closed standing to what is wrote on the pop-up notice... What do you think about this (in my opinion) bad move that Huawei choose to make about update packages?

 

[Enddo]

What a strange move with a pure PR reason given too

 

[RedSkull23]

What a strange move with a pure PR reason given too

Seems really an hazardous movement since that i don't think that the problem could ever be servers costs the packages are extremely useful particularly for customers allowing them to restore soft-bricked phones...

 

[PalakMi]

That is awful, what if someone got a bootloop and needs a package?!

 

[Kizoky]

What a stupid move from Huawei. I feel more comfortable by going to an official site and download the firmware from there, but now Huawei will make lots of users uncomfortable

 

[shashank1320]

Thats bad. noob user who brick their phones may have found such things useful now they are stuck

 

[Prolim123]

Meh...
Not a big deal. My Mate 9 does not have any update packages to begin with on that site so i use this
https://forum.xda-developers.com/tools/general/huawei-firmware-finder-team-mt-t3469146

 

[shashank1320]

Meh...
Not a big deal. My Mate 9 does not have any update packages to begin with on that site so i use this
https://forum.xda-developers.com/tools/general/huawei-firmware-finder-team-mt-t3469146

Ofcourse there is backup frok Team MT.
But official is something different. 3rd party may shutdown anytime as they basically might be taking the packages from backend Huawei database and if they restrict then we may be stuck

 

[ali9971]

Huawei you should think again .. And think again with your bootloader unlocking server .. You remembered me apple strategies !!

 

[runuc]

What's wrong with them ,why on earth they did this , this is just bad

 

[RedSkull23]

That is awful, what if someone got a bootloop and needs a package?!

Yeah the necessity to have a secure package ready to flash that could fix your phone is the thing that matters most, minding at the fact that developers could rely on original sources...

What a stupid move from Huawei. I feel more comfortable by going to an official site and download the firmware from there, but now Huawei will make lots of users uncomfortable

Exactly my point of view and even my feeling about it man.

Thats bad. noob user who brick their phones may have found such things useful now they are stuck

Even not-noob users that count on finding official firmware directly by OEM official site!

Meh...
Not a big deal. My Mate 9 does not have any update packages to begin with on that site so i use this
https://forum.xda-developers.com/tools/general/huawei-firmware-finder-team-mt-t3469146

Yes but firmware finder never could be satisfying compared to an accurate package SURELY compatible with your phone variant, provided by your phone's manufacturer, and so, 100% working!

 

[Prolim123]

Ofcourse there is backup frok Team MT.
But official is something different. 3rd party may shutdown anytime as they basically might be taking the packages from backend Huawei database and if they restrict then we may be stuck

I know. Just wanted to say that it's not all doom and gloom just because Huawei did it

 

[RedSkull23]

I know. Just wanted to say that it's not all doom and gloom just because Huawei did it

No one said this by what i can read, it's simply a move that (with no doubts) leave users perplexed.

 

[horizophon]

I had my hopes in Huawei/Honor, but this is one big step back in my opinion. Supplying the customers with downloadable firmware packages is the least you could expect. That's a shame.. ?
My next phone will not be from Huawei.

 

[dksoni411]

Seems like Huawei is trying it's best to make it's services worst in Mobile Phone market. Good try Huawei, you had good days and as I said you "had".

 

[RedSkull23]

Supplying the customers with downloadable firmware packages is the least you could expect. That's a shame.. ?

Definitely agree with you, is just the minimum that a person could except from his phone's brand. Even the time that they keep supporting phones on updates is minor than other manufacturers, (Samsung for example) and they decide to remove released packages too now.

 

[Bratzilla]

Ugh. As a Mate 2 user I thought my firmware had disappeared due to age. Now apparently this is a trend for Huawei. Can you say "forced obsolescence" folks?

For what it's worth, I did find the following link from Huawei that seems to house the firmware:

http://m.huawei.com/pkmobile/consumer/support/downloads/index.htm

Got to it from my phone; haven't tried it from my desktop.

But who knows how long that will last?

 

[Jhnoth]

I got mine from my device support page where you'd find the manual and stuff:

http://consumer.huawei.com/kw-en/support/products/downloads/mediapad-t1-7-kwen.htm

 

[RedSkull23]

For what it's worth, I did find the following link from Huawei that seems to house the firmware:

http://m.huawei.com/pkmobile/consumer/support/downloads/index.htm

Can't find my BLN-L21 package, but at least it's still something. We'll see how much it'll last...

I got mine from my device support page where you'd find the manual and stuff:

http://consumer.huawei.com/kw-en/support/products/downloads/mediapad-t1-7-kwen.htm

On this page, my phone isn't even listed for technical definitions

 

[Bratzilla]

Can't find my BLN-L21 package, but at least it's still something. We'll see how much it'll last...
On this page, my phone isn't even listed for technical definitions

Same here! Thankful I downloaded Emui 3 (Lollipop) for MT2-L03 a while ago. My phone has long since disappeared.

Another thing: I sent a technical question to the Huawei Emui team almost a week ago - still no response. Coincidence? Hard to believe this isn't somehow related. And I don't usually wear tinfoil hats.