Lithium batteries do not have memory effects anymore.
If the phone is new, try charging it completely and discharge it completely a few times. If it then still persists, the battery is probably not calibrated right.
The real size of a battery is not as stated on the cover 1900, but varies around it, depending on the manufacturing. Similar to CPUs, that get tested and then categorized for certain speeds.
So could be that you have a less optimal battery and therefore the calibration to 1900 as expected by the system is not right. So when you see 5% you are already much lower in reality.
I am new to Android, so I do not know if there are battery calibration tools out there, but I guess so.
Greetings
Christian