Hello good afternoon, I need your help. I bought a Xiaomi mix fold 2 smartphone some time ago, and I'm having some problems with it, for example, every time I need to reset the factory settings, every time I authorize it to make a backup copy, precisely In order not to lose anything, it happens that it always disappears after I format the equipment. Can anyone tell me what's going on? And why is this happening? For me this is not normal, because when we make a backup precisely to avoid losing anything, the cell phone, even after being formatted, had the obligation to save all the data, precisely to avoid wasting hours and hours configuring it all over again , just click on the restore option. Well, at least that's how it always worked with my other smartphones. Please someone help me understand this, because I'm a little confused. Best regards