I boxed new phone only to be greeted with a knackered camera

DANIELWHITT

Senior Member
Jun 19, 2009
269
180
0
Birmingham
Opened the box on my new s4 i9505, after playing around with it for ten mins, tried camera only to be greeted with a black screen with unresponsive button and a message every now and then saying camera failed, any ideas or know of it happening before.
Tried hard reset
Re flashed software

Stumped now I am
 
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akash_84

Senior Member
Dec 6, 2006
246
8
0
Get it all the time in repairs on the previous versions and almost always its hardware (camera module)
I;d get a replacement
 

cameracartwright

Senior Member
Dec 15, 2012
232
33
0
Opened the box on my new s4 i9505, after playing around with it for ten mins, tried camera only to be greeted with a black screen with unresponsive button and a message every now and then saying camera failed, any ideas or know of it happening before.
Tried hard reset
Re flashed software

Stumped now I am
I had the same issue. Was intermittent but still I missed photo opertunitys due to it. Called EE and is being replaced