I broke it

[Dashaquavius]

Update: The guys at Razer are just about as clueless as a retail phone carrier. They told me to do the exact same thing, the factory reset and all that, but they don't know what they're doing.

So FYI: IF YOU'RE BOOTLOADER IS LOCKED AND YOUR OS WON'T START, YOU'RE SCREWED.

Okay so I rooted the phone on Oreo, the second to last update, and tried to update it to the May update, and the update kept failing inside the system update app. So, I tried installing it by flashing it from a computer. Unsuccessfully. So, I booted into TWRP and installed every image manually through TWRP. Bootlooped it. Soooooo I tried to flash the latest stock image from the computer, and it goes through, but the phone refuses to turn on. And I can't even unlock the bootloader because in the command prompt it says it's not allowed. So I'm stuck with a paperweight that won't unlock any bootloaders and won't even boot into the OS. I think I royally screwed it up and I desperately just wanna use the phone again.

I've tried everything. My drivers are correct, and It just won't cooperate with me no matter what I do to it. It'll either keep booting into download mode or get stuck on the splash screen forever.

I'm literally desperate at this point. I can't do anything with this thing!!! I can't flash anything because it's locked and the phone won't boot into the OS for me to even unlock it.

 

[Rox598]

How did you get twrp with a locked bootloader? :S is that a thing now?

You cant flash the factory images without an unlocked bootloader. So if you didn't check the OEM unlock allowed setting you won't be able to unlock it so won't be able to flash the firmware.

Honestly i think you're out of luck if you can't unlock your bootloader.

 

[iliais347]

Wait how did your bootloader relock itaelf? Because that can happen only with the lock/lock_critical command.

---------- Post added at 02:07 PM ---------- Previous post was at 02:03 PM ----------

Okay so I rooted the phone on Oreo, the second to last update, sand tried to update it to the May update, and the update kept failing inside the system update app. So, I tried installing it by flashing it from a computer. Unsuccessfully. So, I booted into TWRP and installed every image manually through TWRP. Bootlooped it. Soooooo I tried to flash the latest stock image from the computer, and it goes through, but the phone refuses to turn on. And I can't even unlock the the bootloader because in the command prompt it says it's not allowed. So I'm stuck with a paperweight that won't unlock any bootloaders and won't even boot into the OS. I think I royally screwed it up and I desperately just wanna use the phone again..

I've tried everything. My drivers are correct, and It just won't cooperate with me no matter what I do to it. It'll either keep booting into download mode or get stuck on the splash screen forever.

I'm literally desperate at this point. I can't do anything with this thing!!! I can't flash anything because it's locked and the phone won't boot into the OS for me to even unlock it..

Did you say the factory images fully flash with no errors? Both "fastboot flashing unlock/unlock_critical" don't work?

 

[waiflih]

You should try the flash_all.bat or flash_all.sh script from the latest images. If you want to keep your data just comment or erase the line with the "fastboot erase userdata" in the flash_all.
Be sure to have fastboot in your path

 

[Dashaquavius]

How did you get twrp with a locked bootloader? :S is that a thing now?

You cant flash the factory images without an unlocked bootloader. So if you didn't check the OEM unlock allowed setting you won't be able to unlock it so won't be able to flash the firmware.

Honestly i think you're out of luck if you can't unlock your bootloader

Wait how did your bootloader relock itaelf? Because that can happen only with the lock/lock_critical command.

Did you say the factory images fully flash with no errors? Both "fastboot flashing unlock/unlock_critical" don't work?

You should try the flash_all.bat or flash_all.sh script from the latest images. If you want to keep your data just comment or erase the line with the "fastboot erase userdata" in the flash_all.
Be sure to have fastboot in your path

1. I didn't flash TWRP with the bootloader in the locked state, it was while it was unlocked.

2. Out of desperation, after flashing the stock images multiple times (while it says errors and maximum download reached and stuff) I re-locked the bootloader with the command thinking it would finally at least boot into the OS, to no avail.

3. Factory images didn't flash without some kind of error.

4. I'm unable to run any kind of commands, it says it's not allowed.

5. I've flashed multiple times, flashed the previous updates and the latest updates, and there's always some kind of error or it's not allowed.

I'm just gonna contact Razer. Apparently, I can't flash anything if the bootloader is locked? And the phone won't even boot into the OS to let me tick the option? I think I'm screwed.

 

[waiflih]

For what you are telling you may have an outdated fastboot version. Can you try flash_all and post the error messages? kinda difficult to help without that

 

[Dashaquavius]

For what you are telling you may have an outdated fastboot version. Can you try flash_all and post the error messages? kinda difficult to help without that

It says flashing is not allowed for everything.

 

[waiflih]

Ok that is indeed strange. Take a look at this https://insider.razer.com/index.php...afe-method-warning-rebuilds-partitions.23532/
its for the robin but since you already tried everything else you can give it a shot

 

[Dashaquavius]

Ok that is indeed strange. Take a look at this https://insider.razer.com/index.php...afe-method-warning-rebuilds-partitions.23532/
its for the robin but since you already tried everything else you can give it a shot

I just got off with Razer support, they're just gonna send me a new one.

And apparently, absolutely NO OTG support!

Let this thread serve as a warning..

 

[parky169]

how did you manage to get razer to agree a replacement??.i had a speaker issue and had to send a video of my problem then a week later they finally agreed to replace it.you have done really well for them to accept phone back for replacemnet..as for relocking bootloader as far as i read the other day once you do this phone is bricked

 

[iliais347]

how did you manage to get razer to agree a replacement??.i had a speaker issue and had to send a video of my problem then a week later they finally agreed to replace it.you have done really well for them to accept phone back for replacemnet..as for relocking bootloader as far as i read the other day once you do this phone is bricked

Interesting. I sent 2 phones with speaker issues and they offered a replacement for both and gave me shipping labela.