I canceled my pre-order with Sprint, and my Evo still came in the mail today

joshv06

Senior Member
Dec 16, 2010
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So my Evo came in the mail today, after I canceled my order after hearing they were being held by customs. Sprint canceled my line, and is processing my refund, they said it should take around 6 days, which is 3 days from now. They must've just sent out all of the packaged Evos. Either way, I don't have a contract with Sprint, and I'm playing with the new Evo here! Anyone on the same boat as me?
 

purock

Senior Member
Jul 21, 2010
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Gaithersburg, MD


So my Evo came in the mail today, after I canceled my order after hearing they were being held by customs. Sprint canceled my line, and is processing my refund, they said it should take around 6 days, which is 3 days from now. They must've just sent out all of the packaged Evos. Either way, I don't have a contract with Sprint, and I'm playing with the new Evo here! Anyone on the same boat as me?
When I canceled my Sprint order *slaps head* and went with Amazon instead, Sprint told me that in all likelihood they'll probably still ship me my phone. Wish they actually did this to me. I must have canceled it far enough out where they didn't.

I probably would have kept the phone and paid full price if they did.

So are you going to keep the Evo?
 

joshv06

Senior Member
Dec 16, 2010
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When I canceled my Sprint order *slaps head* and went with Amazon instead, Sprint told me that in all likelihood they'll probably still ship me my phone. Wish they actually did this to me. I must have canceled it far enough out where they didn't.

I probably would have kept the phone and paid full price if they did.

So are you going to keep the Evo?
I guess so, I'm just going to hold onto it and see what happens. Either way, I don't have a contract with them, but still have their phone :eek:. It's nice, love the screen!
 

swaze

Senior Member
Nov 11, 2009
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I guess so, I'm just going to hold onto it and see what happens. Either way, I don't have a contract with them, but still have their phone :eek:. It's nice, love the screen!
And they have your billing info....lol so you'll be paying one way or another

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Rippley05

Senior Member
May 11, 2010
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Lol are they gonna take 600$+ from my bank for a phone they accidentally shipped out? Anyone in the same boat as me?
Uhh, yes.. I'm not sure if they'll just take it, but you will definitely be billed for it one way or another lpl

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mthii

Member
Jul 4, 2010
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California
I guess so, I'm just going to hold onto it and see what happens. Either way, I don't have a contract with them, but still have their phone :eek:. It's nice, love the screen!
The exact same thing happened to me, and I am staring at this thing knowing it's too good to be true... I tried to find out where sprint covers this scenario in their terms and conditions but couldn't find anything. Also I didn't see any preorder cancellation policy. I'd assume they will find out.

I canceled my order just before the customs fiasco began, same day just a couple hours before the news got out. The girl who helped me said I needed to hold while she verifies the phone hasn't shipped, and she came back saying everything is done my order is canceled.

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mthii

Member
Jul 4, 2010
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California
No, they are gonna take $600 from your bank for the phone that you accidentally didn't ship back to them, lol.

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This is exactly what would seem to make sense, but it takes into assumption that they have the right to enforce it. Frankly, Sprint "should" have this right. But that has to be in writing for them to act, no? They must have authorization to withdraw funds from your account to initiate any charge. Without your express consent, they would need to prove that you agreed to terms that allow them to make further charges in given circumstances... i.e. unexpected circumstances causing errors regarding canceled preorders. Terms that hold me responsible, even if the error is neither Sprint's nor my own fault.

I'm not saying that I think this means is clearly have the right to keep the phone and Sprint is screwed because this is a unprecedented issue affecting a very narrow field of customers... and I'm prob gonna have to send it back. I'm saying that I'm trying to do my homework because I know they have to be able to back up taking action regardless if it's their fault or not that I still received it.

And so far, I haven't seen any clauses that this falls into... notice I said "so far" because this "should" be covered somewhere. I wish I knew someone who worked for sprint, like a cs manager or something who would know how this honestly works.

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Rieksfier

Member
Nov 12, 2010
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Neenah
The honest thing to do would be to just call Sprint and ask them what they would like you to do with it. I would've refused the delivery from UPS in the first place...Okay I lie, so I would've probably opened it too. :)

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joshv06

Senior Member
Dec 16, 2010
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If anyone was wondering, I got my 200$ back in my bank, I still have the Evo, and do not have a contract with Sprint. ESN is clean.
 

donatom3

Senior Member
Oct 13, 2007
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Costa Mesa, CA
If anyone was wondering, I got my 200$ back in my bank, I still have the Evo, and do not have a contract with Sprint. ESN is clean.
They most likely won't change your card but they can and will bill you for it and when you don't pay they can and will send it to a collection agent dinging your credit.

Sent from my EVO using Tapatalk 2
 

.Gibson.

Senior Member
Mar 24, 2012
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Chicago
They most likely won't change your card but they can and will bill you for it and when you don't pay they can and will send it to a collection agent dinging your credit.

Sent from my EVO using Tapatalk 2
Agreed. I just saw a news story where 69k was deposited accidentally into some guys account. He spent most of the money and is now in for some serious felony charges. I'm not trying to be a Debbie downer or a sober Salley. But if you try to get away with this without 700 dollars in your account... I wish you the best of luck.
 

Eun-Hjzjined

Senior Member
Oct 31, 2011
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Parry Sound, canada
Sprint will just send your info to a collections company. Happend to me when I got a replacement razr with rogers. They sent me the replacement phone and didnt give me return instructions to send the borked phone back. Tried calling them about it and they told me, ''the matter has been forwarded to collections.''

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