I can't configure the Fingerprint Sensor on my LG G7 ThinQ

[DREAMERMX]

Hi all!

I cannot configure the fingerprint sensor, when I press any finger, it only vibrates, but it tells me that it may be dirty, which is not the case ... any idea what it may be?

I tell you that I tried with the official Android 9 ROM of my model and country (Argentina) and it does not work either. Now I put Android 10 (Canada) and it doesn't work either.

Please help!
Thank you,
Dreamer.-

 

[lefttobleed]

Hi all!

I cannot configure the fingerprint sensor, when I press any finger, it only vibrates, but it tells me that it may be dirty, which is not the case ... any idea what it may be?

I tell you that I tried with the official Android 9 ROM of my model and country (Argentina) and it does not work either. Now I put Android 10 (Canada) and it doesn't work either.

Please help!
Thank you,
Dreamer.-

This happened for me when I broke the back panel.
If you press on the reader and it works, that means there is a lose connection. You will have to fix the back panel.

 

[DREAMERMX]

This happened for me when I broke the back panel.
If you press on the reader and it works, that means there is a lose connection. You will have to fix the back panel.

Hi, not the case, the LG never fell or broke and the reader is clean ... When trying to set up it just vibrates and says it is dirty ...

 

[miz_pimp]

Hi, not the case, the LG never fell or broke and the reader is clean ... When trying to set up it just vibrates and says it is dirty ...

My V40 did the same, so I had to send it in for warranty repairs. It was a hardware issue for me.

 

[DREAMERMX]

I already resolved it! The solution was to flash it to version 8 of Android, which was the one with which the cell phone came and then I flashed it again to version 10 of Android and the problem was solved !!