Question I can't see fingerprint option on my mi11 ultra (Passwords & Security Menu)

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Kenora_I

Senior Member
Jun 12, 2021
1,350
3
323
Ireland
Redmi 7A
Samsung Galaxy A21s

EVERYONE HERE TRY TO RECALIBRATE THEIR FP SENSOR!​

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Go to Settings > About Phone > All Specs > Tap 5-6 times on Kernel Version > It will show CIT > Scroll down you will see Fingerprint sensor check > Click it
 

jim262

Senior Member
Jul 17, 2015
1,184
254
I have access to CTI menu from tapping on kernel version number not from the code.
If you can access the CTI menu, you should be able to test your fingerprint sensor. If you can't, you may have been scammed. That is why I said where did you buy it? I have been looking at others that had this issue. If you can't fix it using the CTI menu, then you may need to RMA your device.
 
Last edited:

legendas

Member
Sep 3, 2011
5
0
Hello! My device does not detect the fingerprint and I cannot set it. Lights up when pressed but does not respond. Does the following error appear in the photo during calibration? Then it suddenly didn't work. :(
Screenshot_2022-06-28-18-50-51-203_com.goodix.fingerprint.setting.jpg
 

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