I found the real issue with low signal on HTC Titan

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pjodm

Member
Aug 19, 2007
41
3
0
NY
Feb 2, 2012 at 10:56 PM
I found the real problem with signal issues of the HTC Titan.
I have 2 HTC Titan
I bought a second HTC Titan from AT&T for a penny & I thought of trying the back cover on my first Titan.
The results are astonishing. The back cover was all that was wrong on my device. With the second Titan I purchased from AT&T on the Web, there is no problem with the sigral.
I have now ordered a new cover from Ebay & will try to get a replacement from HTC for my original cover that was defective.
I really think there was a bad batch of those back covers for this Titan & we where the unlucky ones to get them.
If you know someone that has no issues with his Titan, try his back cover on your phone.
Hope this help someone.
Good luck.:)
 
drokkon

drokkon

Senior Member
Oct 8, 2007
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0
Colorado Springs
Feb 3, 2012 at 5:38 PM
pjodm said:
I found the real problem with signal issues of the HTC Titan.
I have 2 HTC Titan
I bought a second HTC Titan from AT&T for a penny & I thought of trying the back cover on my first Titan.
The results are astonishing. The back cover was all that was wrong on my device. With the second Titan I purchased from AT&T on the Web, there is no problem with the sigral.
I have now ordered a new cover from Ebay & will try to get a replacement from HTC for my original cover that was defective.
I really think there was a bad batch of those back covers for this Titan & we where the unlucky ones to get them.
If you know someone that has no issues with his Titan, try his back cover on your phone.
Hope this help someone.
Good luck.:)
Click to expand...
How can you tell the difference between covers?
 
P

pjodm

Member
Aug 19, 2007
41
3
0
NY
Feb 3, 2012 at 9:40 PM
There is no difference at all between the covers that I have. The only thing I can figure out is that the contacts tabs on the inside of the covers that does not work, do not make a contact with the antenna that is embedded in the bothom plastic of the cover.
I do not know if the WiFi problem is related to this, (as I think the WiFi antenna is located in an other place on the cover) but for me the slow download speed I was getting before I change the cover, & the low signal or no signal was directly ralated to the lack of good antenna.
In order to come up with this solution, I went great lengths in order to find the right tab that was the antenna. I even install a temporary antenna (See immage) on the outside of the thone & I was getting better signal.

:)But after receiving my second Titan from AT&T online order I tried the cover from that secont Titan & Voila !! Very good service & signal.:eek:

Hope this help.
 

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P

pjodm

Member
Aug 19, 2007
41
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NY
Feb 3, 2012 at 9:47 PM
drokkon said:
How can you tell the difference between covers?
Click to expand...
If someone want to buy a replacement on eBay, I think he should be carefull on choosing the right cover, because on eBay, they sell a BLACK cover & a SILVER like on AT&T, & I think it is because in the USA, AT&T has a different frequency than in Europe.
I was hoping to get HTC to provide me with a new cover, but having install an exterior antenna on it, kind of ruined the warranty. That is why I order one on Ebay from China.

:)I sure would like HTC to acknoledge the problem & provide us with a replacement back cover. But we could be wayting a long time.;)
Regards
 
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pjodm

Member
Aug 19, 2007
41
3
0
NY
Feb 3, 2012 at 9:53 PM
drokkon said:
How can you tell the difference between covers?
Click to expand...
To answer your direct question, & not to confuse anyone, the new cover that I have installed on my Titan comes from an other AT&T Titan phone.
But for those people in Europe, I know that they have a different Back cover because of the Carrier operation frequency.
Hope this help.
 
sparx180

sparx180

Senior Member
Jan 14, 2012
220
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Feb 3, 2012 at 10:56 PM
I have 2 back covers at the moment, i got one from china that im using at the moment and im removing the paint and polishing the original, and after reading this ive just tested both of them and found the one from china does give worse reception than the original. But ive found that if your very very gentle and careful you can tweak the contacts on the phone so they make better contact with the case, and now both backs work fine. This might not be a permanent fix as taking the case on and off may push them back but it may be useful if anyones stuck while waiting for a new back :).
 
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P

pjodm

Member
Aug 19, 2007
41
3
0
NY
Feb 6, 2012 at 6:41 PM
sparx180 said:
I have 2 back covers at the moment, i got one from china that im using at the moment and im removing the paint and polishing the original, and after reading this ive just tested both of them and found the one from china does give worse reception than the original. But ive found that if your very very gentle and careful you can tweak the contacts on the phone so they make better contact with the case, and now both backs work fine. This might not be a permanent fix as taking the case on and off may push them back but it may be useful if anyones stuck while waiting for a new back :).
Click to expand...
Hello there,
I just called HTC & they are shipping me a replacement back cover for my HTC Titan.
They do replace one accessory during the warranty period.
So if you still have a problem with your reception, maybe try a different cover that HTC can ship to you.
Hope this help.
 
P

pjodm

Member
Aug 19, 2007
41
3
0
NY
Feb 7, 2012 at 2:29 AM
NuttyBuddy said:
My new back cover will be shipped tomarrow. Hope i get a good one.
Was :mad: Hope to be :D
Click to expand...
HTC Customer service told me that we have 15 days after receiving the new cover to call them back if things have not improve or else.
My hope is high because I have something to compare with.
I took a long time to explain them all what I did to find what was the problem, & told them that there was lots of other Titan Fans that where fustrated with this issue.
Hope the message get across higher echelons in HTC Company.
Spread the word if this fixed your problem.
 
J

jojapath

Member
Jul 19, 2010
24
5
0
Laval
Feb 10, 2012 at 11:56 PM
I bought mine on AMAZON. It's the black cover (and not from China!).

The frequency doesn't have anything to do with it as it's in the phone's configuration, not the back cover...

Anyway, I'm using it since yesterday and all I can say is.... WOOWW!! What a huge difference. I'm starting to love my phone again !!!
(Before that, I was about to throw it on a wall ....)
 
T

tboy2000

Senior Member
Oct 21, 2006
2,269
422
153
London
Feb 11, 2012 at 12:35 AM
jojapath said:
I bought mine on AMAZON. It's the black cover (and not from China!).

The frequency doesn't have anything to do with it as it's in the phone's configuration, not the back cover...

Anyway, I'm using it since yesterday and all I can say is.... WOOWW!! What a huge difference. I'm starting to love my phone again !!!
(Before that, I was about to throw it on a wall ....)
Click to expand...
link please to the cover you got?
 
R

ROCOAFZ

Senior Member
Jun 5, 2007
667
71
0
Feb 13, 2012 at 3:21 AM
Humor me...

Take your old backplate... at the bottom (shown on this pic)

http://wmpoweruser.com/htc-titan-having-antenna-issues/

scrape it with a file.

I did this... (even accidentally scraped one completely off) and i went from 2-3 bars to 4 and 5, never dropping below 4 on ATT 3g plus (says 4g on US version of titan)

Will test tomorrow to full confirm but i think i just saved myself from buying a new back.

If this improved i may to in on all of the connections to backplate.
 
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