Ok, I don't know what happened exactly today, but technically, I got a Note III for free. Somehow. Lemme explain:
I saw the Verizon30 promo code online last week. I called customer care, and asked them to add it to my pre-order. Un-possible they said...
I was able to get customer care to add a credit to my account for $45, then they would credit me another $45 after my 2-week return period ends (to know I'm locked in to my contract)
I then got my upgrade fee waived with another $30 credit to my account, because before they offered me my $90 credit, someone in Telesales said I could get my upgrade fee waived; I took her up on her offer, but with another supervisor.
THEN, I today received my Note III at work. I couldn't open the box, because I ordered the phone in CT, but I ordered it to my job in MA, where they charged tax on the full retail price on the phone. So, I returned the phone in the Fedex box unopened without a restocking fee, and went to corporate to do the return.
I was going to just return the phone, buy a new one and be out.
Then I realized the Verizon30 code was still valid, so I did an order on my laptop in-store, and did an in-store pickup option.
The salesman was processing my order, an error came up, I don't know what was happening.
I was coming in prepared to plop down $299 + CT taxes on the phone. I walked out paying a mere $90!!!
I don't know what the hell happened. I returned the other phone, and the money was being processed to my card already, have the receipt for that. Then, they only charged me $90 for the new one....
I asked them why, they didn't understand it, maybe an error with the promo code or something, but instead of getting $90 off the phone, I payed that amount. They said I shouldn't argue with that price, I agreed, paid and left. Now, I still am getting that $90 credit on my next bill, plus the credit for the upgrade fee I payed in store today. So, technically I paid $7 in tax for the phone at the end of the day, which is nutz. :laugh:
if anyone else can explain what happened, please tell me, otherwise I'm very confused.
I saw the Verizon30 promo code online last week. I called customer care, and asked them to add it to my pre-order. Un-possible they said...
I was able to get customer care to add a credit to my account for $45, then they would credit me another $45 after my 2-week return period ends (to know I'm locked in to my contract)
I then got my upgrade fee waived with another $30 credit to my account, because before they offered me my $90 credit, someone in Telesales said I could get my upgrade fee waived; I took her up on her offer, but with another supervisor.
THEN, I today received my Note III at work. I couldn't open the box, because I ordered the phone in CT, but I ordered it to my job in MA, where they charged tax on the full retail price on the phone. So, I returned the phone in the Fedex box unopened without a restocking fee, and went to corporate to do the return.
I was going to just return the phone, buy a new one and be out.
Then I realized the Verizon30 code was still valid, so I did an order on my laptop in-store, and did an in-store pickup option.
The salesman was processing my order, an error came up, I don't know what was happening.
I was coming in prepared to plop down $299 + CT taxes on the phone. I walked out paying a mere $90!!!
I don't know what the hell happened. I returned the other phone, and the money was being processed to my card already, have the receipt for that. Then, they only charged me $90 for the new one....
I asked them why, they didn't understand it, maybe an error with the promo code or something, but instead of getting $90 off the phone, I payed that amount. They said I shouldn't argue with that price, I agreed, paid and left. Now, I still am getting that $90 credit on my next bill, plus the credit for the upgrade fee I payed in store today. So, technically I paid $7 in tax for the phone at the end of the day, which is nutz. :laugh:
if anyone else can explain what happened, please tell me, otherwise I'm very confused.