I just found a problem with Unlocking the Razer Phone

kungpaoshizi

Senior Member
Oct 27, 2017
182
50
0
Hmmmmm

Isn't there another setting for unlocking it automatically if you turn on the screen within x seconds after locking? Post it on Razerzone.com in the insider community section, a csr rep will see it.
 
Last edited:

mindsclosure

Member
Jul 18, 2007
14
2
0
Did you check your Smart Lock settings (in Security)? That's usually the culprit. Make sure On-body detection, Trusted places, Trusted devices are disabled, then try again and let us know ;)
 

failteck

Member
Jul 19, 2012
42
4
0
Toronto
Did you check your Smart Lock settings (in Security)? That's usually the culprit. Make sure On-body detection, Trusted places, Trusted devices are disabled, then try again and let us know ;)
I haven't even touched the smart unlock but on body detection is on if you put your phone down on a table and double tap the screen it still does it
 

mindsclosure

Member
Jul 18, 2007
14
2
0
Sorry, so when all of them are off it still won't lock?
I usually find on-body detection very unreliable anyway. I personally wouldn't recommend keeping that on.
 

kungpaoshizi

Senior Member
Oct 27, 2017
182
50
0
Forgot about geo-unlock..

Have you timed it and see how long it takes to lock by itself? Is it still doing it?

I would probably get ahold of a csr too, it is a fairly significant bug(if that's what it is) though I can't say I've seen any other reports in all the reviews...