If you're a Mate 20 owner and not getting the EMUI 9.1 update, set region to China

ca12bon

Senior Member
Mar 15, 2012
208
29
0
New Castle
Like the title says, every website out there was telling me that EMUI 9.1 is available to a plethora of Huawei devices. Needless to say, when I wasn't able to update my Mate 20 Pro through the HiCare app (or any other method), I was frustrated, and contacting Huawei support only came back with a generic response that didn't help at ALL.

I took a wild guess, and changed my region from USA --> China, and voila! Update was instantly available...

So yeah, if you've set your region to USA or any of the other countries China might have a beef with, they will not let you update to 9.1
Hopefully this can save some of you the headache that I had to endure
 
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buncina

Member
Mar 15, 2017
19
6
0
Update via HiCare

I've deleted HiCare app before, today installed again. Tried to set region to China, Costa Rica, no update. Then changed back to Croatia, accepted few permissions and voila, update did came and currently is downloading.

h**ps://imgur.com/V13ZSqc
 
Last edited:

ca12bon

Senior Member
Mar 15, 2012
208
29
0
New Castle
permissions might be another one.

for myself, I wasnt able to get update no matter what, so I backed up my phone first, then did a factory reset, and THEN finally changed all regions to China (in HiCare app as well as the phone settings).

Might not work for everyone but just providing some possible solutions
 

NobleMonkey

Member
Apr 8, 2018
27
5
0
I've deleted HiCare app before, today installed again. Tried to set region to China, Costa Rica, no update. Then changed back to Croatia, accepted few permissions and voila, update did came and currently is downloading.

h**ps://imgur.com/V13ZSqc
What do you mean deleted?? You mean deactivated??
 

buncina

Member
Mar 15, 2017
19
6
0
What do you mean deleted?? You mean deactivated??
Probably yes :) (over ADB), and downloaded new from version from google play, installed and got 9.1. Much faster phone, face recognition instant, new camera great. Overall now satisfied with phone, until now almost unusable how it was slow sometimes.
 

whtgrizzly

Senior Member
Mar 12, 2015
53
2
0
Like the title says, every website out there was telling me that EMUI 9.1 is available to a plethora of Huawei devices. Needless to say, when I wasn't able to update my Mate 20 Pro through the HiCare app (or any other method), I was frustrated, and contacting Huawei support only came back with a generic response that didn't help at ALL.

I took a wild guess, and changed my region from USA --> China, and voila! Update was instantly available...

So yeah, if you've set your region to USA or any of the other countries China might have a beef with, they will not let you update to 9.1
Hopefully this can save some of you the headache that I had to endure
When you switched regions, did you have to register your account in that region?
 

frorgaba

Senior Member
Nov 23, 2007
99
4
0
I asked Huawei France about the EMUI 9.1 update and they wrote me back that they have no details about the update.

"Je fais suite à votre mail à propos de la mise à jour EMUI 9.1 sur votre Huawei Mate 20 Pro. Je tiens à vous informer que jusqu'à présent nous n'avons toujours pas eu de détail sur le déploiement de la mise à jour 9.1 sur le Huawei Mate20 Pro mais une fois disponible vous serez notifié."
 
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