iHeartRadio incompatible with Moto G4 series?

[FrogFan]

Hi all,

Apologies if this issue has already been posted somewhere. I did a search, but couldn't find anything.

The iHeartRadio app quit working properly on my Moto G4 last week. Among other things, I couldn't change the radio station it was set to. I fiddled around for awhile but couldn't make it work, so I uninstalled it and tried to re-install it from Google Play Store and it wasn't there! I did a bit of checking, and found a notice that it was no longer compatible with our phones. Huh? I'm running stock Android 7.0.

I did some more research, found the apk for iHeartRadio version 8.3.0 (two versions behind the current one) online and installed it. It seems to work, but it doesn't integrate with AndroidAuto, I suspect because it isn't in the Play Store. I'm working around that by using a different car app.

I sent a note to iHeartRadio techs and got a canned response:

Thanks for reaching out to us. I had our of engineers take a look into the issue you were experiencing and unfortunately our most recent version of the iHeartRadio app is not compatible with Moto G4 devices. We apologize for any inconvenience that this may cause.

Our team of engineers are currently working hard on a fix for this issue and we'll be reaching out to you once this is resolved.

Please note that you can still enjoy iHeartRadio by listening on another compatible mobile device or by visiting www.iheart.com on your desktop / laptop computer.

Let me know if you have any additional questions or concerns.

I'm curious about why our phones won't work with this app, and wonder if any of the experts here know.

Thanks!