General [INDIA] Galaxy S23 Ultra pre-order, offers etc. discussion thread.

Which color you're going for/liking the most?

  • GREEN

  • CREAM

  • PHANTOM BLACK

  • RED

  • LIME

  • SKY BLUE

  • GRAPHITE


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ssj100

Senior Member
Apr 17, 2016
365
81
Handheld experience is always superior to theory. I will discuss with you regarding the cases further only after you get to use them first, not before that.
And yet here you are discussing now.

It's simple technical facts. Again, if you want more camera lip protection, you will need to accept more rocking or a thicker overall case. With cases that have extra camera lip protection, when placing the phone on its back on a hard flat surface, the rocking can almost always be reproduced by pressing firm enough in the top left hand region/corner.

EDIT: a quick search on Amazon regarding one of the cases you quote that "do not make the phone rock at all":
1679853972008.png


I remember I did quite a lot of research regarding this for the S21 Ultra, and perhaps one of the only ways to avoid the above is by doing this or similar (I actually got this case for the S21 Ultra, but unfortunately found it too slippery):
1679855029179.png


But even with this, technically the case is thicker (and heavier) in at least some parts!
 
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anil84

Senior Member
May 17, 2012
709
302
Mumbai
Spigen thin fit, spigen Liquid air, Ringke Fusion bumper that I am using - the raised lips are minimal yet trustwhorthy and do not make the phone rock at all.
Using Spigen Liquid Air, Ringke Fusion, ESR kickstand
all protect well
Official clear case or strap one doesn't give desired protection
looking for not attached lens protector which need not be sticked, are there any?
 
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ssj100

Senior Member
Apr 17, 2016
365
81
Using Spigen Liquid Air, Ringke Fusion, ESR kickstand
all protect well
Official clear case or strap one doesn't give desired protection
looking for not attached lens protector which need not be sticked, are there any?
Another issue I noticed with the Liquid Air case is that it often attracts little white dust particles. Do you notice that too? I think it's the little creases that somehow attracts/traps them.
 

Virgo_Guy

Senior Member
Sep 11, 2012
2,495
1,478
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Google Pixel 6a
Samsung Galaxy S23 Ultra
I bought a leather case using Samsung shop. The case has heavy scratch marks on the body as well as on top right out of the box(probably previously used by someone in other countries and was returned, Samsung India Imported it, it cannot be a manufacturing defect looking at the abysmal marks).

Initiated a return providing pictures of it, invoice, Samsung box displaying serial no of it the very next day.

Samsung is rejecting return saying they must get the photo of the plastic polybag as well😵💫. Never in any of my ecommerce purchases irrespective of any site I ever kept the outer polybag bcoz it was never ever required for any return and I discard it immediately. The Samsung shop polybag was dirty as well (with birdsh*t or whatever) so discarded it immediately too. A few emails to cc, service head etc. have been useless so far.
 
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Dpk1

Senior Member
May 24, 2012
941
347
I bought a leather case using Samsung shop. The case has heavy scratch marks on the body as well as on top right out of the box(probably previously used by someone in other countries and was returned, Samsung India Imported it, it cannot be a manufacturing defect looking at the abysmal marks).

Initiated a return providing pictures of it, invoice, Samsung box displaying serial no of it the very next day.

Samsung is rejecting return saying they must get the photo of the plastic polybag as well😵💫. Never in any of my ecommerce purchases irrespective of any site I ever kept the outer polybag bcoz it was never ever required for any return and I discard it immediately. The Samsung shop polybag was dirty as well (with birdsh*t or whatever) so discarded it immediately too. A few emails to cc, service head etc. have been useless so far.
Samsung customer service has always been poor in our country. The samsung shop online customer service is more or less a scam! Service head will definitely provide resolution but it will take time and multiple emails.
 

Virgo_Guy

Senior Member
Sep 11, 2012
2,495
1,478
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Google Pixel 6a
Samsung Galaxy S23 Ultra
...
Samsung customer service has always been poor in our country. The samsung shop online customer service is more or less a scam!
2nd that.
Service head will definitely provide resolution but it will take time and multiple emails.
That I'm not so sure of. The ethics have changed for the worse over the last few years even from service head's side. The ones handling the emails from SH got habituated with simply passing the ball to CC side and the issue technically remains with the headache called customer care.

Sending emails to some heads, playing with twitter handle, emailing CEO might be helpful but don't have the energy for a simple phone case return..
 
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Abhi117

Senior Member
Apr 15, 2016
122
21
Installed TP Link Archer AX10 & enabled Wifi 6 & connected.

All the Wifi issues has been resolved. Connecting & working flawlessly for now. Only issue is it disconnects on its own when idle for 15 minutes or so - maybe it's a battery saving feature, don't know. Overall good performance by AX10 - even on 2.4 GHz easily getting 120 Mbps upload & download.
 
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praveen6585

Senior Member
Jul 28, 2010
428
190
Mumbai
I bought a leather case using Samsung shop. The case has heavy scratch marks on the body as well as on top right out of the box(probably previously used by someone in other countries and was returned, Samsung India Imported it, it cannot be a manufacturing defect looking at the abysmal marks).

Initiated a return providing pictures of it, invoice, Samsung box displaying serial no of it the very next day.

Samsung is rejecting return saying they must get the photo of the plastic polybag as well😵💫. Never in any of my ecommerce purchases irrespective of any site I ever kept the outer polybag bcoz it was never ever required for any return and I discard it immediately. The Samsung shop polybag was dirty as well (with birdsh*t or whatever) so discarded it immediately too. A few emails to cc, service head etc. have been useless so far.

Which colour had you ordered? I have ordered the green one. Hope i don't end up with the same issue.
 

Virgo_Guy

Senior Member
Sep 11, 2012
2,495
1,478
🧐
Google Pixel 6a
Samsung Galaxy S23 Ultra
@Dpk1 @praveen6585
The so called service head handle also rejected the return finally without even reading(evident from their bot-style & out of context responses) the elaborated emails from my end for the simple reason that I didn't keep the dirty polybag they used for shipping even though all other matching proof I provided that clearly states every detail required for a return.

Wonder how low & pathetic a company can be @ their after sales support!
 

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Virgo_Guy

Senior Member
Sep 11, 2012
2,495
1,478
🧐
Google Pixel 6a
Samsung Galaxy S23 Ultra
Imagine buying 23U from the S. portal/app and getting a unit with manufacturing issues or such(in case) and then trying for a return request! Offline-wise it's possible for a DOA claim with a week long struggle in the service center but online I don't even want to imagine.
 

Virgo_Guy

Senior Member
Sep 11, 2012
2,495
1,478
🧐
Google Pixel 6a
Samsung Galaxy S23 Ultra
Update:
@Dpk1 @praveen6585
Managed to get a Samsung zonal head's Samsung email id as well as CEO's Samsung email id from an "inside source", copy pasted the email content(along with the pics) that I sent to Samsung CC/service head earlier and sent to zonal head keeping CEO's id in CC. I did not forget to attach the junk email responses received from CC and service head's handle in the last few days.

To my suprise(kind of) within hours not only I got a positive response from that zonal head's side on call from a person acting as PA who was interested in knowing "what happened" with the received product, but also assured me of a quick return of the product and "fast processing" of refund once picked up. And then in few hours the status changed from "Return rejected" to "return pickup confirmed".

I hope no other issue the backend team brings up for a refund once product is picked up.
 

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