Initiating sms on gear

royorbs3

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Feb 9, 2013
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I have a gear s tmobile. Up until this past week I've been able to use the gear to initiate texts and all of the sudden this function has stopped. When I go into messages, compose and try to send a message I get this phone icon with a half circle in front of it as opposed to the arrow like it's loading or sending but it doesnt move or change and the texts don't send. When i turn off bluetooth and try to use mobile network or wifi i get the red square icon with the exclamation point. I cannot use s voice to initiate texts either though other s voice functions - ie call bill - works fine.
I can reply to texts as they come in all day. I suddenly just cannot start them on my gear. I have tweaked every option i could think of, rebooted, reset the watch, tried to switch from primary textra to primary Samsung messages, removed the sim card and so far nothing. Something wrong with my sim card or what?

***update*** it was the sim card. Not sure why texting worked at first then didn't but I had to log in and input the # on the sim card and reboot.
 
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XDAUserII

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Feb 9, 2015
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***update*** it was the sim card. Not sure why texting worked at first then didn't but I had to log in and input the # on the sim card and reboot.
Thank you for the update. I am having the same issue except it affects calling only - I can not make any phone calls, and I can not receive any phone calls - I can text and use my data though like normal, but I can not make any phone calls nor can I receive any phone calls. You mentioned that you had to "log in" and "input the # on sim", and "reboot" -- would you please elaborate where you have to go to "log in" like on the: T-Mobile Website? Samsung Website? where do you "log in"?
 
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royorbs3

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Feb 9, 2013
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Thank you for the update. I am having the same issue except it affects calling only - I can not make any phone calls, and I can not receive any phone calls - I can text and use my data though like normal, but I can not make any phone calls nor can I receive any phone calls. You mentioned that you had to "log in" and "input the # on sim", and "reboot" -- would you please elaborate where you have to go to "log in" like on the: T-Mobile Website? Samsung Website? where do you "log in"?
Hey yes on T-Mobile website. My T-Mobile.. I forget the exact links but you click into your device and go from there.. Pretty sure there's a number on the sim and you input that and reboot. I called T-Mobile and they were pretty helpful if you get stuck.
 
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XDAUserII

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Feb 9, 2015
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Hey yes on T-Mobile website. My T-Mobile.. I forget the exact links but you click into your device and go from there.. Pretty sure there's a number on the sim and you input that and reboot. I called T-Mobile and they were pretty helpful if you get stuck.
Ok, I went on to the T-Mobile website, then created an account for my T-Mobile Samsung Gear S phone number under "My T-Mobile". However, when I log in to "My T-Mobile" I do not see anywhere listed a place where I can input the number on my SIM card. I tried looking under the submenus of: Billing, Usage, Plan, Phone, and Shop, but was not able to find the place where I could input the number on my SIM card -- where do I find the place to input the number on my SIM card?
 
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royorbs3

Senior Member
Feb 9, 2013
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Ok, I went on to the T-Mobile website, then created an account for my T-Mobile Samsung Gear S phone number under "My T-Mobile". However, when I log in to "My T-Mobile" I do not see anywhere listed a place where I can input the number on my SIM card. I tried looking under the submenus of: Billing, Usage, Plan, Phone, and Shop, but was not able to find the place where I could input the number on my SIM card -- where do I find the place to input the number on my SIM card?
Hey I poked around and nothing jumped out at me either. I'm currently using gear s2 so my settings may have changed (it has built in sim.) Give tmob a call and they'll help u. Sorry I couldn't be of more help
 
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