Internal and external memory cannot be mounted

[SK Chowadry]

Hello all.

I am using Moto G4 Plus Indian variant and manually updated to NPJ25.75-2 and everything is find expect few bugs.

Now I tried to check flashing the latest OTA NPJ25.9 3-11 (even though it will not work) I come to realize some thing unusual when I selected apply update from SD card I am getting the following message

"Internal and external memory cannot be mounted"

Is this the problem with my phone or something problem with the soak test.

Is any solution for this. Just to clarify I am on Nought Soak Test not even unlocked bootloader.

Thanks in advance

 

[____Mdd]

Did you search and read that thread...? On 2 or 3 page clearly mentioned new update will not get flashed over old soak version, you will have to be on MM 139-63....!!

 

[SK Chowadry]

Hi Maddy

I knew that we can't flash latest update on Nought. But my question is why I am getting the above mentioned message as soon as I selected apply update from SD card from recovery.

 

[____Mdd]

I read about that mounting issue somewhere else also after flashing soak, i don't remember clearly where, little search can help you, i haven't tried soak so didn't have that issue and don't know what to do...