internal memory problem

[Sweeny]

Hi,

I know it is not such a good idea to use an SD card as internal memory. But unfortunately it has now happened.

I use a Motorola G5s with Android 8.1, 64 GByte SD card as internal memory. Now I would like to switch to a new Android and backup everything via the Google cloud before. Both Whatsapp backups and ThreemaBackups abort, probably because there is too little memory. The internal shared memory is given as 13.04 used by 32 GB and the SD as 63.06 used by 64 GB. I have removed Apps & Videos, only the internal shared memory becomes free. However, the backup problem remains.

What can I do? How can I make Whats App etc. find enough memory again?


Kind regards
Alex

 

[riyan65]

Hi,

I know it is not such a good idea to use an SD card as internal memory. But unfortunately it has now happened.

I use a Motorola G5s with Android 8.1, 64 GByte SD card as internal memory. Now I would like to switch to a new Android and backup everything via the Google cloud before. Both Whatsapp backups and ThreemaBackups abort, probably because there is too little memory. The internal shared memory is given as 13.04 used by 32 GB and the SD as 63.06 used by 64 GB. I have removed Apps & Videos, only the internal shared memory becomes free. However, the backup problem remains.

What can I do? How can I make Whats App etc. find enough memory again?


Kind regards
Alex

This thread is for g5 not for g5s. Please post your problem in g5s thread.

And for memory check, just install any file manager and check where the memory is using.
For WhatsApp use whatsapp backup feature, it will backup all of contact, message, video....

 

[TheFixItMan]

WhatsApp has its own backup system

Open WhatsApp and goto settings/chat/chat backup

Link your Google drive account and chat backups will be made

If you have too much media & not enough online storage you can manually copy the media from the WhatsApp folder on your device to a PC and backup just the chat messages only