Internal Storage Reporting

TheBoozer

Senior Member
Jan 10, 2007
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Yesterday I got a 32GB Xperia XA1 Ultra. After setting it up, I checked the internal storage in settings, it reported 10.4 GB used out of 32 GB. This makes sense, however when I connected the phone to my laptop (Windows 10) via USB, it reported the total phone drive size to be only 23.2 GB. I downloaded an app that analysis the storage drives and it also reported 23.2 GB. I don't think the phone is a fake because I check it with Sony and they confirmed that it is still under warranty and that the IMEI is legit.

I am a bit puzzled because when I connect my 64GB Galaxy S8+, the laptop reports the full capacity of the internal drive correctly (64GB). Please let me know if anyone else noticed this discrepancy in their Xperia XA1 Ultra phones.

Thank you