International sim unlock wasn't approved

[twe90kid]

So I went the international chat section of the Sprint website. I got in touch with a rep who looked into my account.
They said that the sim unlock need to be requested as I've unlocked my phone once in 12 months. My previous phone was an HTC One, which I called for unlocking in 6/2013.

Anyways, the request was put in..
I got an email back today stating that it wasn't approved.

This email is intended to confirm that your request to unlock your device has been received by our Back Office group and has been reviewed.

Unfortunately at this time we are unable to complete your device unlock request. The policy only allows one unlock within a 12 calendar month period. Since a device has already been unlocked during the past 12 months, no additional unlocks may be processed.

How would I go about unlocking the sim since I need to use it on my trip to Asia? Without calling Sprint.

 

[twe90kid]

bump

 

[datajosh]

You can't, Sprint has to do it. It makes no sense to me to deny unlocking because you decided to get a new phone. I would e-mail [email protected] and [email protected] and tell them what's going on. If that doesn't get it solved, nothing will.

 

[DarkManX4lf]

So the really sucks. If you buy a Sprint phone at full price, then want to unlock it, they won't if you already have asked them to unlock a phone within a year.... That's bs

 

[twe90kid]

So the really sucks. If you buy a Sprint phone at full price, then want to unlock it, they won't if you already have asked them to unlock a phone within a year.... That's bs

yes totally BS!
now i can't even use the phone on my oversea trip.

 

[samosa11]

Can anyone recommend an app to unlock my note 3 network lock?

 

[DarkManX4lf]

Can anyone recommend an app to unlock my note 3 network lock?

There isn't one.

 

[leond]

There isn't one.

you can probably temporarily swap the phone with the one on another liine (if you have one or a friend on sprint), ask Sprint to unlock then swap back?

 

[DarkManX4lf]

you can probably temporarily swap the phone with the one on another liine (if you have one or a friend on sprint), ask Sprint to unlock then swap back?

Not sure if that will work. It might? I think either you have to be a Sprint Customer for a certain amount of time or you have to have the phone on your account for a certain amount of time.

 

[Epix4G]

Not sure if that will work. It might? I think either you have to be a Sprint Customer for a certain amount of time or you have to have the phone on your account for a certain amount of time.

90 Days on the account .... May get a supervisor to override that but that is iffy

Sent from my SM-N900P using Xparent BlueTapatalk 2

 

[erik077]

I got mine but I was told next: quoting sprint rep "note 3 comes unlocked for international sim cards but here is MSL code, just in case".

Sent from my SM-N900P using xda app-developers app

 

[Epix4G]

I got mine but I was told next: quoting sprint rep "note 3 comes unlocked for international sim cards but here is MSL code, just in case".

Sent from my SM-N900P using xda app-developers app

Note 3 doesn't come unlocked for international sim if you put one in without getting Sprint to unlock it will just say invalid sim .... Sprint reps are freaking idiots

Sent from my SM-N900P using Xparent BlueTapatalk 2

 

[erik077]

I didn't have a chance to test it but I agree when it comes to their "knowledge". On my previous unlock request they transferred me to department who provide prices for international calls.

Sent from my SM-N900P using xda app-developers app

 

[soulz]

Can you call Sprint to unlock a Note 3 if you're not a sprint customer (For International Use)

 

[darksavior]

I called sprint today. They refused to unlock my phone for international use because I'm not a customer. They said since my phone was never on the sprint network, they couldn't do it. My phone is on Ringplus, an mvno.