Internet connection unstable notification

bigillz

Senior Member
Jun 30, 2010
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Is anyone else seeing the Internet Connection Unstable notification frequently? I'm getting it at home and at work, on 802.11n and .11ac. At home the connection is not unstable, new RT-AC66U router (standing next to a PC getting full 1.3gb connection). Have a Note 2 that I never saw this notification once on. Also have never seen this notifcation on my work network with the Note 2, and have with the 3. It also seems to pop up that message even when I have 3 or 4 bars on the connection.

I saw another post about weak cell signal on someone's 3. Anyone else experiencing these notifications regularly, when they should have a strong connection? Should I try to get my phone replaced?

Thanks!
 

toddnbrown

Senior Member
Jul 3, 2013
180
51
0
Washington, D.C.
Is anyone else seeing the Internet Connection Unstable notification frequently? I'm getting it at home and at work, on 802.11n and .11ac. At home the connection is not unstable, new RT-AC66U router (standing next to a PC getting full 1.3gb connection). Have a Note 2 that I never saw this notification once on. Also have never seen this notifcation on my work network with the Note 2, and have with the 3. It also seems to pop up that message even when I have 3 or 4 bars on the connection.

I saw another post about weak cell signal on someone's 3. Anyone else experiencing these notifications regularly, when they should have a strong connection? Should I try to get my phone replaced?

Thanks!
I have seen it while walking around outside, close to the end of Wi-Fi range.... I am not sure the Note 2 had this notification at all, which could be why you haven't seen it before.
 
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tpaquette

New member
Oct 17, 2013
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GN3-unstable internet connection

Is anyone else seeing the Internet Connection Unstable notification frequently? I'm getting it at home and at work, on 802.11n and .11ac. At home the connection is not unstable, new RT-AC66U router (standing next to a PC getting full 1.3gb connection). Have a Note 2 that I never saw this notification once on. Also have never seen this notifcation on my work network with the Note 2, and have with the 3. It also seems to pop up that message even when I have 3 or 4 bars on the connection.

I saw another post about weak cell signal on someone's 3. Anyone else experiencing these notifications regularly, when they should have a strong connection? Should I try to get my phone replaced?

Thanks!
I contacted Samsung and they had me perform a cache reset that seems to have cleared up the intermittent unstable internet connection issues;

-Power the device off (remove and re-insert the battery).
-Press and hold the Volume Up key and the Home key, then press and hold the Power key.
-When the device vibrates; release only the Power key while still holding the other two keys.
-When the Android system recovery menu displays; release the Volume Up and the Home key.
-Navigate with the Volume keys to the "wipe cache partition" option and press the Power key to select.
-Wait for the cache is cleared. While reboot system now is highlighted, press the Power key and reboot the device.

Hopefully this works for you as well.

T.
 

oneandroidnut

Senior Member
Jun 5, 2013
4,477
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I had the same problems last couple days with this same issue. Today I used HTC one and left note 3 on desk off all day and back on note and Wi-Fi tonight and no issues at all flawless. Don't know if having it off all day helped or something but hope it doesn't come back lol

Sent from my SM-N900V using Tapatalk
 

justsayinbro

Senior Member
Apr 30, 2011
185
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I contacted Samsung and they had me perform a cache reset that seems to have cleared up the intermittent unstable internet connection issues;

-Power the device off (remove and re-insert the battery).
-Press and hold the Volume Up key and the Home key, then press and hold the Power key.
-When the device vibrates; release only the Power key while still holding the other two keys.
-When the Android system recovery menu displays; release the Volume Up and the Home key.
-Navigate with the Volume keys to the "wipe cache partition" option and press the Power key to select.
-Wait for the cache is cleared. While reboot system now is highlighted, press the Power key and reboot the device.

Hopefully this works for you as well.

T.
The notification was driving me crazy! The only way I was able to temporarily get rid of it is by disabling mobile data while connected to WiFi. For obvious reasons, that could hardly be considered a solution. Accessing the service menu (*#0011#), turning off WiFi power save mode, and rebooting didn't help, so I was planning to return this amazing device.

However, tpaquette, after trying your solution, everything seems to be resolved! Wiping the cache partition did the trick!

Just wanted to report that and say thanks.

JSB
 
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rz22g

Member
Jan 3, 2012
14
3
0
The notification was driving me crazy! The only way I was able to temporarily get rid of it is by disabling mobile data while connected to WiFi. For obvious reasons, that could hardly be considered a solution. Accessing the service menu (*#0011#), turning off WiFi power save mode, and rebooting didn't help, so I was planning to return this amazing device.

However, tpaquette, after trying your solution, everything seems to be resolved! Wiping the cache partition did the trick!

Just wanted to report that and say thanks.

JSB
The cache clear was a very temporary fix for us. Worked for part of the day. We have been a 5 iphone family for 6 years now and were all switching to the note 3. We already upgraded 2 but these are going back and we will have iphones again. Maybe next year with the Note 3.
 
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b00mb00mchuck

Senior Member
Jul 16, 2012
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Right here... Right now
I'm on the other side of this coin... for the past 2 years I've had several devices here at home and they all have worked OK with my home wifi... but with this Note3 I get the unstable notification several times a day... After doing some serious monitoring of my Internet connection I've found out my Internet actually IS unstable and the Note3 is advanced enough to let me know about it... what seems to be happening is my upload speed drops down to, or almost to, zero now and then and that's when the notification pops up... and i appreciate that because it's let me know I have a problem and helped me track it down.

so... that being said... Thank you Note3 for showing me my problem ... BUT ... would be nice to have the option to turn off the notification now that I know what is happening while I decide on what to do for a fix or maybe decide to just ride with it for awhile until I switch to another provider.

Note: it's not your device glitching in that causes this... it's your internet... and your other devices don't have the feature that let's you know you lost your up/down link for a few seconds... seems kinda sensitive though because under most circumstances, small glitches like this that go unnoticed aren't a problem anyway... that's why we have buffering.
 
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rz22g

Member
Jan 3, 2012
14
3
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Note: it's not your device glitching in that causes this... it's your internet... and your other devices don't have the feature that let's you know you lost your up/down link for a few seconds... seems kinda sensitive though because under most circumstances, small glitches like this that go unnoticed aren't a problem anyway... that's why we have buffering.
No that is not the case when all of my other wireless devices like our remaining iPhones, laptops, DVR, Smart TV stream online content without issue. I can stream on any of these devices from across the house without receiving the first buffer message, yet the Note 3 will give unstable network messages and buffer multiple times while standing in the same room as the router. If this is a case of advanced features on the Note 3, its the Note 3 detecting its own poor WiFi performance.
 
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M

ManOfBusiness

Guest
I haven't had this issue but I cant help but wonder if there is some commonality between the router settings.

I'd first do two things, change thd channel of my router and give my device a static dsn and see where that gets me.

Then I'd play with my a/b/g/n output and ghz settinngs to see what it likes best.

If you are getting strong download speeds with an unstable connection it would seem to point to chatter or interference on the ghz spectrum. In example a motherboard or cordless phone placed too closly to the router will cause some interference. And ofcourse our samsungs which use newer 802.11ac can be pretty picky/confused with the input.

Heres a bit of reading. http://www.anadigics.com/news/press...owered_anadigics_wifi_and_cellular_solutionsI
 
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mi7chy

Senior Member
Oct 26, 2008
1,260
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It seems the Note 3 more thoroughly monitors your Wifi connectivity such as latency. I know when I peg out my internet connection downloading something on another device and the latency increases as a result the Note 3 will pop up that notification. No big deal since it's just informational and can be ignored.
 

MichaelMcC

Senior Member
Sep 11, 2011
372
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I get that almost every time I walk from my barn to my house. In that fringe area where it's detecting the wifi signal and locks in it doesn't seem to like the signal fluctuations. I disregard the alert and everything is fine. I think Samsung needs to increase the time before it complains about poor signal lock, or just not ***** at all!

Sent from my SCH-I905 using XDA Premium 4 mobile app
 

bd177

Senior Member
Jan 26, 2010
476
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Tonawanda NY
It seems the Note 3 more thoroughly monitors your Wifi connectivity such as latency. I know when I peg out my internet connection downloading something on another device and the latency increases as a result the Note 3 will pop up that notification. No big deal since it's just informational and can be ignored.

If you turn off your mobile data, the WiFi notifications stop. So it can't be anything to do with the WiFi signal. I think that there are apps that try to use the mobile data, and when they can't, throw out those notifications.
 

justsayinbro

Senior Member
Apr 30, 2011
185
76
28
The cache clear was a very temporary fix for us. Worked for part of the day. We have been a 5 iphone family for 6 years now and were all switching to the note 3. We already upgraded 2 but these are going back and we will have iphones again. Maybe next year with the Note 3.
That's unfortunate. I'm surprised that solution only helped your situation temporarily as it has completely fixed the problem for many others, myself included. Anyone else tried it, only to have the notification come back?

Also, I cringe at the thought of you going back iPhones. I wouldn't wish that dreadful experience on my worst enemy.

Just thinking about it makes me nauseous...
 
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MACHEK

Senior Member
Oct 31, 2009
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I contacted Samsung and they had me perform a cache reset that seems to have cleared up the intermittent unstable internet connection issues;

-Power the device off (remove and re-insert the battery).
-Press and hold the Volume Up key and the Home key, then press and hold the Power key.
-When the device vibrates; release only the Power key while still holding the other two keys.
-When the Android system recovery menu displays; release the Volume Up and the Home key.
-Navigate with the Volume keys to the "wipe cache partition" option and press the Power key to select.
-Wait for the cache is cleared. While reboot system now is highlighted, press the Power key and reboot the device.

Hopefully this works for you as well.

T.
Did this wipe any of your data? Did you have to re setup your device?

Sent from my SM-N900V using xda app-developers app
 

mi7chy

Senior Member
Oct 26, 2008
1,260
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If you turn off your mobile data, the WiFi notifications stop. So it can't be anything to do with the WiFi signal. I think that there are apps that try to use the mobile data, and when they can't, throw out those notifications.
Going to have to keep an eye on it because I'm pretty sure I had a few devices including the Note 3 on WIFI to download large 1GB+ apps and also when broadband drops out. Notifications seems to be accurate so far.