Intune Company Portal - Stock device detected as rooted

mattwaddy

Senior Member
Jan 26, 2005
186
14
0
UK
mattwaddy.com
Hi all, where I work is now using office365 and as part of that we are now able to enroll our personal devices for emails etc. Everything was going fine, but for some reason the company portal checks seem to be detecting my note 8 (oreo stock) as being rooted. I can't see what it is that's making it think that, and everything is stock with knox etc showing intact.

I'm wondering if anyone is using the successfully or if anyone else has hit this issue?

https://docs.microsoft.com/en-us/intune-user-help/your-device-is-rooted-and-you-cant-connect-android

I've only recently done a clean install of oreo, and so i'm pretty reluctant to reset again
 

j_hansen

Senior Member
Oct 19, 2012
400
87
0
That happened a few times to me using an online banking app, try and clear cache through recovery before anything else, even a restart might do it