IR Blaster does not work

[whitelightercarl]

I tried the IR blaster today but it does not work. I used the stock app, Asmart and many more IR app in the playstore but it didn't work. I checked if the IR LED is functional by viewing it in a digital camera and it does lit up. Now I used the same app (Asmart) on multiple TV on my brother's note 3 to make sure it's not the app or the tv. I found out that its not the app or the tv but my phone. Model is SM 910C. Anyone else having the same problem?

 

[BasPilot]

I tried the IR blaster today but it does not work. I used the stock app, Asmart and many more IR app in the playstore but it didn't work. I checked if the IR LED is functional by viewing it in a digital camera and it does lit up. Now I used the same app (Asmart) on multiple TV on my brother's note 3 to make sure it's not the app or the tv. I found out that its not the app or the tv but my phone. Model is SM 910C. Anyone else having the same problem?

I am having the same problems on mine. I went into Verizon about it. I figured it was my phone. The guy called the IT department and was able to speak to them. Now, I'm telling you truths here, but we all know that when you're talking to a VZW Rep you get random stuff.

They did some things, really just asked me what I tried to do, and then they were making sure I wasn't rooted and stuff, but in the end said that there is a known issue with the IR Blaster. I'm actually quite disappointed in this. But, they said... here's where you get what you want to out of this... they are releasing a patch that will solve it. I was even given a date of January 15th. Now, I'm not going to be thumping around anything on anything about a Jan 15 update other than telling you that I got the information today and I'm taking it as a very small bit of information and I'm not going to bet the farm on this date and information, so you do what you feel you need to.

WHAT WE DO NEED!!! Get your phones out, point it at a TV and shoot that bastard until you find out if your phone works. Please, we need you guys to pitch in and find out if this is actually all Note 4's, some random ones or just a couple. I don't want to be stuck in a week past my 14 day window getting some jerks phone that bought it to play with, took it clubbing, spilled a drink on it and turned it in and now I'm stuck with that piece of _____. I want a new phone if I need a new phone as mine is 8 days old. So, please please get out there and help us.

 

[jongilluley]

I have a UK un branded rooted note 4 and haven't really used the ir blaster till I read this.

Tried mine on both TV and set top box and it works everything all the time so maybe it's a software issue with verizon versions? Kinda suck if it is.

 

[theoner1]

Nope my Sprint US Variant Model N910P, works perfect with the stock remote app.

 

[whitelightercarl]

I'm going to post this on reddit.

 

[Itchiee]

I use the watch on app in two different places with no issues.

Sent from my SM-T800 using Tapatalk

 

[homer285]

I am having the same problems on mine. I went into Verizon about it. I figured it was my phone. The guy called the IT department and was able to speak to them. Now, I'm telling you truths here, but we all know that when you're talking to a VZW Rep you get random stuff.

They did some things, really just asked me what I tried to do, and then they were making sure I wasn't rooted and stuff, but in the end said that there is a known issue with the IR Blaster. I'm actually quite disappointed in this. But, they said... here's where you get what you want to out of this... they are releasing a patch that will solve it. I was even given a date of January 15th. Now, I'm not going to be thumping around anything on anything about a Jan 15 update other than telling you that I got the information today and I'm taking it as a very small bit of information and I'm not going to bet the farm on this date and information, so you do what you feel you need to.

WHAT WE DO NEED!!! Get your phones out, point it at a TV and shoot that bastard until you find out if your phone works. Please, we need you guys to pitch in and find out if this is actually all Note 4's, some random ones or just a couple. I don't want to be stuck in a week past my 14 day window getting some jerks phone that bought it to play with, took it clubbing, spilled a drink on it and turned it in and now I'm stuck with that piece of _____. I want a new phone if I need a new phone as mine is 8 days old. So, please please get out there and help us.

That is BS on a grand scale, walk in there and dont take no for an answer, they need to swap your phone out for one that works! 15th of Jan for a fix hahahaha, these idiots are playing you the fool for sure, after that time when the so called "patch" doesnt work there goes your swap out period and youll have to wait weeks for the device to get fixed.

No way I would leave that store until they swapped out the unit, demand to speak with the manager, show and explain the issue and demand either a working device or a refund!

There is no way on earth they know that a fix is scheduled for the 15th of Jan hahaha.

Edit: mine works flawlessly with built in app and zaza.

 

[BasPilot]

Okay, I'm looking at this now and I used a few more apps, there are just some that aren't working. Seems every one of the 7 I had picked before this post was talked about didn't want to work. I really like Dijit and they aren't working. But the native app is working and I'm not sure if I just disabled that before I even tried it or what.

SO... for me, this is solved. Sorry OP, but you gotta go work yours too I think.

 

[lynkchiz]

Me too having problems in my LG TV. No problems using my note 3's ir blaster with the said TV, with the note 4, the stock remote app is working intermittently. Sometimes its okay sometimes its not. If i want to increase the volume i have to press it multiple times before the volume is increased. With the note 4 even the power button press with the remote is not working. Same with channels, have to press it multiple times.

Bottom line is note 3's ir blaster and stock remote app had zero problems. I dont know with the note 4 if the problem is the hardware (ir blaster itself) or the software (stock remote app)

 

[eric178]

Intermittent SM-N910H IR Blaster

Me too having problems in my LG TV. No problems using my note 3's ir blaster with the said TV, with the note 4, the stock remote app is working intermittently. Sometimes its okay sometimes its not. If i want to increase the volume i have to press it multiple times before the volume is increased. With the note 4 even the power button press with the remote is not working. Same with channels, have to press it multiple times.

Bottom line is note 3's ir blaster and stock remote app had zero problems. I dont know with the note 4 if the problem is the hardware (ir blaster itself) or the software (stock remote app)

Hi, been wandering why my SM-N910H IR Blaster not working flawlessly. And thanks to you I know I'm not alone. Mine also working intermittently, sometimes it's ok but sometimes need several attempts to get it in the "active" state. Please if anyone here could help if this is hardware or software problem so I can ask for replacement. Tq

 

[SUNUN]

I have the same problem on my N910C

 

[eric178]

I think this bug affect only some types of Note 4. I think they affect the SM-N910H and SM-N910C.

 

[nicoled985]

Mine works fine I'm using the AT&T variant (N910A)

 

[headshrinker139]

Me too having problems in my LG TV. No problems using my note 3's ir blaster with the said TV, with the note 4, the stock remote app is working intermittently. Sometimes its okay sometimes its not. If i want to increase the volume i have to press it multiple times before the volume is increased. With the note 4 even the power button press with the remote is not working. Same with channels, have to press it multiple times.

Bottom line is note 3's ir blaster and stock remote app had zero problems. I dont know with the note 4 if the problem is the hardware (ir blaster itself) or the software (stock remote app)

I'm having the exact same problem. It works intermittently and I thought this was a problem with the app itself but I am clueless at the moment.

 

[torickray]

The ir remote control is working or not? My answer are yes and no. It starts working for a while. Then don't know what happen it will stop suddenly. I don't think it is app related as other ir app will stop working as well after that. The phone must be turning off the service after something triggers it. After reboot the phone, it works again.

Anyone who experience this, restart your phone and start again

Sent from my SM-N910C using XDA Free mobile app

 

[SUNUN]

The ir remote control is working or not? My answer are yes and no. It starts working for a while. Then don't know what happen it will stop suddenly. I don't think it is app related as other ir app will stop working as well after that. The phone must be turning off the service after something triggers it. After reboot the phone, it works again.

Anyone who experience this, restart your phone and start again

Sent from my SM-N910C using XDA Free mobile app

after clear memory it works too don't need restart for that.
But it is problem.

 

[torickray]

Any idea what causing it? Is annoying

Sent from my SM-N910C using XDA Free mobile app

 

[SUNUN]

I wrote mail to the Samsung support and they answer me that they are working in this issue.

 

[bat0nas]

How do I know if the IR blaster is not working or my TV is not compatible?

I have an almost two years old Panasonic GT60.

 

[Paketic]

Have the same problem with IR blaster (works one time in hundred times). If someone find i solution please post it. I am using this quite a lot and this is realy annoying.