Is it possible to take Samsung Pakistan to the court?

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farrukhna

Senior Member
Jul 15, 2012
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Feb 27, 2019 at 5:48 AM
Is there a way to complain against Samsung Pakistan because of their cancellation of Android 9 for Note 8? Yes, I asked a person working in Samsung and he confirmed me that it confirmed me that the Pie update has been delayed/cancelled for indefinite period. I couldn't believe me ears, so I checked on sammobile and ALL countries around the freaking world has gotten update for SM-N950F. Stupid Samsung Pakistan has even removed Note8 from the list of models eligible to receive the update, in their Samsung members app.

Is there a way to legally complain against them or is there a consumer court system in Pakistan?
 
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Max_Terrible

Max_Terrible

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Jun 10, 2009
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Feb 27, 2019 at 6:52 AM
farrukhna said:
Is there a way to complain against Samsung Pakistan because of their cancellation of Android 9 for Note 8? Yes, I asked a person working in Samsung and he confirmed me that it confirmed me that the Pie update has been delayed/cancelled for indefinite period. I couldn't believe me ears, so I checked on sammobile and ALL countries around the freaking world has gotten update for SM-N950F. Stupid Samsung Pakistan has even removed Note8 from the list of models eligible to receive the update, in their Samsung members app.

Is there a way to legally complain against them or is there a consumer court system in Pakistan?
Click to expand...
Firstly, to answer your question: no, you can't lay a formal complaint because you didn't get an update. Samsung doesn't owe you that update. They didn't sign a contract with you, saying they will deliver it.

Now, I think whomever your friend is at Samsung that told you the update is cancelled and wherever you got the other information that it's been cancelled, are all lying to you. I haven't done any research myself, just yet, but I am perfectly certain you will be getting the update, at one point or another. And if you don't for some reason, you can just download it and flash it to your device, yourself. It won't void your warranty and it won't break anything or cause any problems. It'll be just like you've gotten the update yourself.

Also, just a side note; I'm in South Africa and I haven't gotten the update yet, either, so your statement about "ALL countries around the freaking world" is untrue. Just because you haven't gotten it yet, doesn't mean you won't be getting it. You will get it. Just be calm and patient.
 
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zafi7890

Member
Oct 29, 2016
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Feb 27, 2019 at 3:39 PM
farrukhna said:
Is there a way to complain against Samsung Pakistan because of their cancellation of Android 9 for Note 8? Yes, I asked a person working in Samsung and he confirmed me that it confirmed me that the Pie update has been delayed/cancelled for indefinite period. I couldn't believe me ears, so I checked on sammobile and ALL countries around the freaking world has gotten update for SM-N950F. Stupid Samsung Pakistan has even removed Note8 from the list of models eligible to receive the update, in their Samsung members app.

Is there a way to legally complain against them or is there a consumer court system in Pakistan?
Click to expand...
Now I'm also kinda worried about getting the pie update on my note 8 because in Samsung members app they have shifted note 8 to "updated" row which is something weird because I am also living in Pakistan and still waiting for the update.
 
pooyab

pooyab

Senior Member
Dec 3, 2009
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Feb 27, 2019 at 4:08 PM
Well I'm not sure about taking samsung to court based on your case because: 1) samsung doesn't have a formal agreement with users about a specific update in a specific time and 2)the current state of phones are working properly and don't effect users experience.
Of course If you are pumped enough to go this far, you already know you can easily flash pie by odin in less than 10 min.
BUT let me tell you, you are not losing any thing special. I downgraded to Oreo yesterday!
 
winol

winol

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Jan 18, 2010
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Feb 27, 2019 at 4:09 PM
Lmao! I have avoided ALL updates to oreo like the plague!! As I am very, very satisfied with my device running 7.1.1, And somebody is trying to take Samsung to COURT for not delivering the pie update!! Lol, this is a really funny world we live in!!
 
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wmughal

Senior Member
Jan 23, 2014
71
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Feb 27, 2019 at 4:37 PM
Hay brother cool down. Just update to pie manually. Yes i m also from Pakistan and thing to move to pixel or nokia as samsung always sucks at software updating.

P,S i m using pie and loving it.

Sent from my SM-N950F using Tapatalk
 
MrMike2182

MrMike2182

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Dec 6, 2014
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Feb 27, 2019 at 7:21 PM
Max_Terrible said:
Firstly, to answer your question: no, you can't lay a formal complaint because you didn't get an update. Samsung doesn't owe you that update. They didn't sign a contract with you, saying they will deliver it.

Now, I think whomever your friend is at Samsung that told you the update is cancelled and wherever you got the other information that it's been cancelled, are all lying to you. I haven't done any research myself, just yet, but I am perfectly certain you will be getting the update, at one point or another. And if you don't for some reason, you can just download it and flash it to your device, yourself. It won't void your warranty and it won't break anything or cause any problems. It'll be just like you've gotten the update yourself.

Also, just a side note; I'm in South Africa and I haven't gotten the update yet, either, so your statement about "ALL countries around the freaking world" is untrue. Just because you haven't gotten it yet, doesn't mean you won't be getting it. You will get it. Just be calm and patient.
Click to expand...
I'm in the USA and I haven't even got the update either so I don't know where his "friend" got that information from!
 
vash_h

vash_h

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Apr 24, 2006
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Feb 27, 2019 at 10:52 PM
farrukhna said:
Is there a way to complain against Samsung Pakistan because of their cancellation of Android 9 for Note 8? Yes, I asked a person working in Samsung and he confirmed me that it confirmed me that the Pie update has been delayed/cancelled for indefinite period. I couldn't believe me ears, so I checked on sammobile and ALL countries around the freaking world has gotten update for SM-N950F. Stupid Samsung Pakistan has even removed Note8 from the list of models eligible to receive the update, in their Samsung members app.



Is there a way to legally complain against them or is there a consumer court system in Pakistan?
Click to expand...
I'm not sure where u get your info from but sammobile has the pakistan csc pak pie rom. If you cannot wait for the ota download it from sammobile yourself and flash it via odin.

You will not trigger Knox doing this.

Next time check properly before posting this everywhere. I see your thread in reddit as well.Screenshot_20190228-065002_Chrome.jpeg

Sent from my SM-N950F using Tapatalk
 
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Az Biker

Az Biker

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Feb 28, 2019 at 1:00 AM
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wmughal

Senior Member
Jan 23, 2014
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Feb 28, 2019 at 10:56 AM
vash_h said:
I'm not sure where u get your info from but sammobile has the pakistan csc pak pie rom. If you cannot wait for the ota download it from sammobile yourself and flash it via odin.

You will not trigger Knox doing this.

Next time check properly before posting this everywhere. I see your thread in reddit as well.View attachment 4713894

Sent from my SM-N950F using Tapatalk
Click to expand...
Its just uploded last day.

Sent from my SM-N950F using Tapatalk
 
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