Is my warranty void?

cmcfalls

Senior Member
Dec 30, 2008
72
2
0
Ok, I'm on my 5th GNEX (Verizon) because of dropped signal issues. I keep getting a .10 version and am tired of trying to get a .09 version (the .09 versions do not seem to suffer from the dropped signal issues). So, I've decided to buy a .09 version from the web.

My question is this...are the device warranties tied to the phone's serial number, or to me? In other words, say my current phone serial number is 123456789 and I purchase a new one with serial number 987654321. Say that second phone craps out...am I still covered under warranty because my original warranty hasn't expired? Or will they check the serial number against their database to see if that particular phone is still under warranty?
 

RoyJ

Senior Member
Apr 23, 2012
4,021
2,553
0
When I was on the phone with Verizon I was trying to get a Dinc2 (lol). They wouldn't offer it so I told the rep that I would just buy it from a 3rd party. He made it very clear that, with Verizon, purchasing a phone from a third party would indeed void your warranty and that phone would not be covered.

Ended up calling back and talking to another rep who got me set up with the nexus!

Sent from my Paranoid JellyBean