Is the WiFi issue real?

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TayzGpa

Senior Member
Aug 23, 2010
243
22
I am considering getting this tablet to replace my old Tab S. (either the s5e or the A 10.1 2019. Not sure yet).
I have read many conflicting reports on the WiFi drop out issue so I thought I would stop by here and surf a bit.

So, my question, is the WiFi drop out a real issue?
I have also read elsewhere that Samsung has created what it believes to be a "fix" but don't know if that is real or not.
Comments? :confused:
 
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mace242

Senior Member
Feb 27, 2009
51
1
Had it for about a month totally stock and no dropouts here. I've worked my way through three different cases looking for one I really liked and they don't seem to have made any difference. I have the old A10 and the s5e is better than that for wifi.
 

RMerlin

Senior Member
Jan 26, 2011
187
63
Montreal
asuswrt.lostrealm.ca
After owning one for two months, I've had zero issues with the wifi (and a few quick attempts at reproducing the problem also failed to cause any wifi dropout). I suspect that:

a) It was over-inflated and only affected a very small subset of users, or
b) It was a problem with a specific production batch, or
c) it was addressed by a software update (maybe antenna diversity didn't work properly without a software update, allowing the tablet to change antennas based on how you hold it)

So right now (October 2019), I'd say any potential buyer should consider this a non-issue.

My one complain however is Samsung went cheap by going single stream, when the SoC was capable of double stream (meaning a max link rate of 433 Mbps instead of 866 Mbps). That SoC was also capable of 160 MHz channel width, but Samsung went with only 80 MHz max. For a 550$ CAD tablet, single stream is pretty silly when my older, less expensive Nexus 9 was dual stream. Nothing above 300$-400$ should be single stream in 2019.
 
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shadymnms

Member
Aug 7, 2010
45
23
I am considering getting this tablet to replace my old Tab S. (either the s5e or the A 10.1 2019. Not sure yet).
I have read many conflicting reports on the WiFi drop out issue so I thought I would stop by here and surf a bit.

So, my question, is the WiFi drop out a real issue?
I have also read elsewhere that Samsung has created what it believes to be a "fix" but don't know if that is real or not.
Comments? :confused:

One day of heavy usage, no problems. Even with large downloads.
 

torickray

Senior Member
Feb 22, 2010
366
87
Yes. The wifi is real. No. It doesn't bother me much.
It only happens when hold it in specific way, which is not the usual way I hold a tablet.
So it doesn't happen unless I want to by covering the left corner using whole palm.
 

darkvoid_66

Senior Member
Aug 10, 2007
279
79
Lisbon
No problem here, I've hold it daily in many ways (portrait, landscape, in bed, on the couch) and in the last 3 months I had zero wifi problems or drop outs.
 

vq8acsxht

Senior Member
Feb 12, 2016
133
22
Thanks to everyone! Think I'm going to get the s5e.

Hey, I will be honest. When I cover the bottom right side the speed does drop a bit but if no one had ever pointed this out (the wifi problem) I would not have known. It can replace the tab pro 12.2 because in settings --> display size choose "small" and it seems like you would be looking at your tab pro 12.2 inch screen. So, get one! Great choice! and very snappy and fast. Because you are close to your wifi 30 ft it will not make a hill of beans. Hopefully the other note pro/tab pro owners jump on board before it too late.
 
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TayzGpa

Senior Member
Aug 23, 2010
243
22
Hey, I will be honest. When I cover the bottom right side the speed does drop a bit but if no one had ever pointed this out (the wifi problem) I would not have known. It can replace the tab pro 12.2 because in settings --> display size choose "small" and it seems like you would be looking at your tab pro 12.2 inch screen. So, get one! Great choice! and very snappy and fast. Because you are close to your wifi 30 ft it will not make a hill of beans. Hopefully the other note pro/tab pro owners jump on board before it too late.

Went ahead and bought the s5e. It seems like a really nice device. As far as the wifi goes, I'm within 30 or 40 feet of my router. If I hold the tablet in the lower left corner (landscape) I can get it to drop a bar if I try really hard. I notice no wifi degradation at all. I rarely (if ever) hold it like that anyway so it won't be an issue for me (if it's an issue at all). Glad I bought it.
 
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vq8acsxht

Senior Member
Feb 12, 2016
133
22
Went ahead and bought the s5e. It seems like a really nice device. As far as the wifi goes, I'm within 30 or 40 feet of my router. If I hold the tablet in the lower left corner (landscape) I can get it to drop a bar if I try really hard. I notice no wifi degradation at all. I rarely (if ever) hold it like that anyway so it won't be an issue for me (if it's an issue at all). Glad I bought it.

Good Choce! I just hope the tab/pro owners don't miss out. If you never use the pen, as I have not, this is by far the best choice. I don't know which I love more, the battey life, the fast charge or the OLED screen. The price is amazing $399.00 at Costco + 128GB SD ext card + tax of course. GOOD DEAL! Man I have not turned on my tab pro for about 2 weeks now. I need to get a case but am having too much fun with this tablet. Wow, what a surprise!
 

czguy

Senior Member
Jul 21, 2008
195
31
Toronto
I’ve purchased Samsung Galaxy Tab S5e in May of 2019 as a replacement for my aging Sony Xperia Z4 tablet with a broken digitizer. I’ve just returned from 2 month-long trip throughout Europe and I must say that I’m extremely upset about my Samsung tablet due to constant Wi-Fi connection issues.

I’ve managed to get a screen replacement for my Xperia tablet before my vacation departure date and I’ve decided to bring both Sony and Samsung on a trip (my wife was using Sony tablet occasionally).

I’ve experienced numerous Wi-Fi connection issues with my Tab S5e and I’ve actually complained in a number of hotels about their crappy Wi-Fi, until I’ve realized the problem is with Samsung Galaxy Tab S5e only. On many occasions, my Tab S5e refused to connect to Wi-Fi, because the signal appeared to be too weak.

I’ve returned home few days ago and unfortunately, the return window for a Samsung tablet is closed and I’m stuck with a tablet that is unable to connect to Wi-Fi and is therefore completely useless in many cases.

My Samsung Galaxy Tab S5e is Wi-Fi only model (SM-T720) and current software appears to be most up to date at the moment (PPR1.180610.011.T720XXU1ASG3).

I would like to hear from other users about their experiences and possible solutions.

I’m attaching a photo of both Sony Xperia Z4 tablet and Samsung Galaxy Tab S5e side by side on Saint Marcel hotel room in Paris where my Tab S5e completely failed to connect to Wi-Fi. As you can see, SaintMarcel SSID is completely invisible to my Samsung Galaxy Tab S5e.
 

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TayzGpa

Senior Member
Aug 23, 2010
243
22
I’ve purchased Samsung Galaxy Tab S5e in May of 2019 as a replacement for my aging Sony Xperia Z4 tablet with a broken digitizer. I’ve just returned from 2 month-long trip throughout Europe and I must say that I’m extremely upset about my Samsung tablet due to constant Wi-Fi connection issues.

I’ve managed to get a screen replacement for my Xperia tablet before my vacation departure date and I’ve decided to bring both Sony and Samsung on a trip (my wife was using Sony tablet occasionally).

I’ve experienced numerous Wi-Fi connection issues with my Tab S5e and I’ve actually complained in a number of hotels about their crappy Wi-Fi, until I’ve realized the problem is with Samsung Galaxy Tab S5e only. On many occasions, my Tab S5e refused to connect to Wi-Fi, because the signal appeared to be too weak.

I’ve returned home few days ago and unfortunately, the return window for a Samsung tablet is closed and I’m stuck with a tablet that is unable to connect to Wi-Fi and is therefore completely useless in many cases.

My Samsung Galaxy Tab S5e is Wi-Fi only model (SM-T720) and current software appears to be most up to date at the moment (PPR1.180610.011.T720XXU1ASG3).

I would like to hear from other users about their experiences and possible solutions.

I’m attaching a photo of both Sony Xperia Z4 tablet and Samsung Galaxy Tab S5e side by side on Saint Marcel hotel room in Paris where my Tab S5e completely failed to connect to Wi-Fi. As you can see, SaintMarcel SSID is completely invisible to my Samsung Galaxy Tab S5e.

Man I wish I could help but I've had zero wifi issues with my new s5e. If I cover the lower left corner (landscape) with my hand sometimes it will drop a bar but never fails to connect and never slows down. Having said that, I will be spending a couple of days in a hotel in southern Texas next week and will be taking the s5e with me. I am anxious to see if I encounter any wifi issues. I'll let you know one way or the other when I return. I can tell you, my build number is different than yours (ASH1). Also, I just bought mine last week. Maybe something got fixed.
 

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0rigin

Senior Member
Jan 1, 2013
515
220
Sh*topia
I've had it for about 2 months now and I never experienced any issues, both on 2.4ghz and 5ghz frequencies. I've never used it in a place with poor coverage though.
 

vq8acsxht

Senior Member
Feb 12, 2016
133
22
I’ve purchased Samsung Galaxy Tab S5e in May of 2019 as a replacement for my aging Sony Xperia Z4 tablet with a broken digitizer. I’ve just returned from 2 month-long trip throughout Europe and I must say that I’m extremely upset about my Samsung tablet due to constant Wi-Fi connection issues.

I’ve managed to get a screen replacement for my Xperia tablet before my vacation departure date and I’ve decided to bring both Sony and Samsung on a trip (my wife was using Sony tablet occasionally).

I’ve experienced numerous Wi-Fi connection issues with my Tab S5e and I’ve actually complained in a number of hotels about their crappy Wi-Fi, until I’ve realized the problem is with Samsung Galaxy Tab S5e only. On many occasions, my Tab S5e refused to connect to Wi-Fi, because the signal appeared to be too weak.

I’ve returned home few days ago and unfortunately, the return window for a Samsung tablet is closed and I’m stuck with a tablet that is unable to connect to Wi-Fi and is therefore completely useless in many cases.

My Samsung Galaxy Tab S5e is Wi-Fi only model (SM-T720) and current software appears to be most up to date at the moment (PPR1.180610.011.T720XXU1ASG3).

I would like to hear from other users about their experiences and possible solutions.

I’m attaching a photo of both Sony Xperia Z4 tablet and Samsung Galaxy Tab S5e side by side on Saint Marcel hotel room in Paris where my Tab S5e completely failed to connect to Wi-Fi. As you can see, SaintMarcel SSID is completely invisible to my Samsung Galaxy Tab S5e.

Wifi analyzer by farproc in the play store does not work properly. I installed it on the tablet and would not connect to anything even when I was connected (or showed nothing when not connected). I think you should install wifi analyzer by VERN Software (open source) and give us a fresh screen shot. Anyway intersting, my signal does not change when I cover the whole tablet (even the right corner). Signal seems rock solid using the open source app.
 

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    I’ve purchased Samsung Galaxy Tab S5e in May of 2019 as a replacement for my aging Sony Xperia Z4 tablet with a broken digitizer. I’ve just returned from 2 month-long trip throughout Europe and I must say that I’m extremely upset about my Samsung tablet due to constant Wi-Fi connection issues.

    I’ve managed to get a screen replacement for my Xperia tablet before my vacation departure date and I’ve decided to bring both Sony and Samsung on a trip (my wife was using Sony tablet occasionally).

    I’ve experienced numerous Wi-Fi connection issues with my Tab S5e and I’ve actually complained in a number of hotels about their crappy Wi-Fi, until I’ve realized the problem is with Samsung Galaxy Tab S5e only. On many occasions, my Tab S5e refused to connect to Wi-Fi, because the signal appeared to be too weak.

    I’ve returned home few days ago and unfortunately, the return window for a Samsung tablet is closed and I’m stuck with a tablet that is unable to connect to Wi-Fi and is therefore completely useless in many cases.

    My Samsung Galaxy Tab S5e is Wi-Fi only model (SM-T720) and current software appears to be most up to date at the moment (PPR1.180610.011.T720XXU1ASG3).

    I would like to hear from other users about their experiences and possible solutions.

    I’m attaching a photo of both Sony Xperia Z4 tablet and Samsung Galaxy Tab S5e side by side on Saint Marcel hotel room in Paris where my Tab S5e completely failed to connect to Wi-Fi. As you can see, SaintMarcel SSID is completely invisible to my Samsung Galaxy Tab S5e.
    1
    I am considering getting this tablet to replace my old Tab S. (either the s5e or the A 10.1 2019. Not sure yet).
    I have read many conflicting reports on the WiFi drop out issue so I thought I would stop by here and surf a bit.

    So, my question, is the WiFi drop out a real issue?
    I have also read elsewhere that Samsung has created what it believes to be a "fix" but don't know if that is real or not.
    Comments? :confused:
    1
    I have used the tab for about 3 weeks now. Stock rom and rooted with Magisk and have not noticed any drop outs in day to day use.

    Does the issue only surface when you hold it a certain way?
    1
    All OK with the wifi here. Need to update that I do have the S5E, as well as the Tab Pro 12.2 listed below.

    Hopefully you are telling the 12.2 tab pro owners to get one before it is too late! Great move!
    1
    My tablet arrived today, seemed mostly ok, my wi-fi can be up and down usually which doesn't help matters, but when i watched you tube, there were some issues and i installed couple of signal apps etc and deffo drops when you hold it in certain postion

    I'm not certain a hardware issue can be fixed fully with software.

    Anyhow, wasn't a major issue for me as it was fine for most part.

    Hi, mine just arrived too and I experience a slow wifi (35mbps) on 2.4ghz only, do you have the same problem..?