Is there any way to fix smart lock's "trusted places" feature

[skiddingus]

Smart lock's trusted places is a great feature to keep your phone locked while at home but it never works reliably. I had an S8 and was never able to get it working either. I've scoured the internet and tried every remedy I can find. I can get smart lock to keep my phone unlocked for a few hours sometimes but it always fails at some point and requires a fingerprint again even while at home. It works very reliably connected to my car as a trusted device.

Has anyone found a way to fix this problem and get smart lock to work for more than just a few hours? Is this a Samsung issue or an Android problem? I do see people with other devices complaining as well so I'm assuming it is an Android problem.

 

[ergalthema]

Smart lock's trusted places is a great feature to keep your phone locked while at home but it never works reliably. I had an S8 and was never able to get it working either. I've scoured the internet and tried every remedy I can find. I can get smart lock to keep my phone unlocked for a few hours sometimes but it always fails at some point and requires a fingerprint again even while at home. It works very reliably connected to my car as a trusted device.

Has anyone found a way to fix this problem and get smart lock to work for more than just a few hours? Is this a Samsung issue or an Android problem? I do see people with other devices complaining as well so I'm assuming it is an Android problem.

It's a known bug with Android. There are threads in the Google support forums.

Sent from my Nexus 7 using Tapatalk

 

[skiddingus]

It's a known bug with Android. There are threads in the Google support forums.

Sent from my Nexus 7 using Tapatalk

That's what I thought but this issue has been going on for years. Why can't Google just let us use Wifi to keep the phone unlocked? It would be so simple.

 

[meyerweb]

After 4 hours of not interacting with the phone it will require you to use a biometric or pin/password. That's by design. Not sure if that's your issue or not. I use a BT connection as my smart unlock at home, and it works fine.

 

[ergalthema]

After 4 hours of not interacting with the phone it will require you to use a biometric or pin/password. That's by design. Not sure if that's your issue or not. I use a BT connection as my smart unlock at home, and it works fine.

That's not the issue. It will lock immediately after turning off the screen, and often immediately after adding a new safe area coordinates from the same location....

 

[meyerweb]

Do you have location set to high accuracy?

 

[sumguyatvt1128]

I have it set to high accuracy and same issue. Even after using biometrics to unlock (for example when waking up in the morning) trusted places still doesn't work. Super annoying.

 

[Daagen]

In my S7 edge it worked much better than in this s9. Really super annoying

 

[CoolRaoul]

In my S7 edge it worked much better than in this s9. Really super annoying

I have a S7 edge too and on this device Smart Lock trusted places has suddenly become totally unreliable recently (since few weeks approximately).
I'd really like being able to use Wifi instead as @skiddingus suggested.