ISSUE Have to restart phone to charge

[liamc3000]

Has anyone else had an issue where the phone won't start charging until you restart the device? I can plug the cable into the device and it will do nothing at all. I have tried multiple different cables and plug and everyone of them reacts the same way.

Randomly starting happening about a week ago on my phone. I have did a full factory reset without installing any apps incase it was an app that is causing it but it still has the issue.

 

[doubledragon5]

Never had that issue.. but if it is still under warranty, I would do a RMA. Or take it to your cell provider, let them check it out.. Could be a bad charging port believe it or not.. I had a phone with a bad port.. All you had to do was place it down gently, and it would automatically reboot. Different than what your experiencing, but does sound like a bad port.

 

[n1ckh0ele]

Had to restart phone to charge

Hey Liam

I also experienced this issue and it would annoy me, but not at the level at which my cell provider did. Got my handset in July last year, and by the 1st week of December, my ThinQ began its routine.

Apparently it is due to scuff or water in your Type-C port. I was also told that it was caused by using alternative Type-C cables. I was also advised to format my ThinQ and the issue would disappear.

Instead, I began charging my ThinQ with its original cable again, but I would make sure to power it off and allow for a 100% charge. I did this everyday for the past two weeks, and just today, my phone prompted that the G7 Quick Charger was not a Quick Charger client. Funny enough, my ThinQ has not flagged any false charging since I powered it on. Currently at 75% battery-life, 6hrs standby.

Try my work-around, but I am still a bit skeptic seeing as today is the only day I have not seen a false charge, furthermore, download the Malwarebytes app to make sure there is no 'insecurity' lurking in your system files. But I am not gonna lie, if my ThinQ restarts its false charging mambo-jambo, I will seriously consider @doubledragon5's advice.

 

[n1ckh0ele]

Found a Legit Work-Around

Hey @liamc3000 & @doubledragon5

So I did some more sniffing on YouTube, and I came across this video from McMonster productions titled " LG V30 Moisture detect fix!!! ". You might want to give it a lick.

NB: Just make sure you do not allow your port to get in contact with scuff or water in future, unless you are 110% sure the port is clear and dry.

Essentially, dial the following to access the LG Secret Menu: *#546368#*710# (If you have a LG G710EM handset)
Select the SVC Menu > Scroll down to the bottom of the page > Select Moisture Detect Setting > Disable ( Mine was initially set to null ), and voila!

Hope this works out for you too!

 

[enmbs]

Hey @liamc3000 & @doubledragon5

So I did some more sniffing on YouTube, and I came across this video from McMonster productions titled " LG V30 Moisture detect fix!!! ". You might want to give it a lick.

NB: Just make sure you do not allow your port to get in contact with scuff or water in future, unless you are 110% sure the port is clear and dry.

Essentially, dial the following to access the LG Secret Menu: *#546368#*710# (If you have a LG G710EM handset)
Select the SVC Menu > Scroll down to the bottom of the page > Select Moisture Detect Setting > Disable ( Mine was initially set to null ), and voila!

Hope this works out for you too!

Hi Guys,

I have a LG G7 One and I recently started having the same charging issue where every night I have to soft reset (switch off -> hold power and volume key) to get to it start charging. I tried the above solution posted by n1ckh0ele but I am unable to access the "SVC" menu on this phone. Can someone please guide me how to disable moisture detect setting for LG G7 One?

Thanks

 

[ShadoV90]

Maybe, but i say maybe this is because LG G7 is LMG710EM (or other variant, but 710 is important), that's why code is *#546368#*710#
LG G7 One is LMQ910UM or something, so try *#546368#*910# code. Maybe that will help.

 

[enmbs]

Maybe, but i say maybe this is because LG G7 is LMG710EM (or other variant, but 710 is important), that's why code is *#546368#*710#
LG G7 One is LMQ910UM or something, so try *#546368#*910# code. Maybe that will help.

Thanks, but no luck. I keep getting "Connection problem or invalid MMI code" error. I read somewhere that I need official LG dialer for these codes to work. My phone (LG G7 One) is pure android version .

 

[ShadoV90]

I'm on lineageOS right now, with LG G7 LMG710EM, and using google dialer, and you're right. That code doesn't work.

So it's require to have lg dialer and/or lg framework for something.