issue/problems with screen touch

666Lucifer

Senior Member
Jan 6, 2008
52
0
0
Hey, I have problems with my screen. I cant pull the ring in bottom to unlock screen and taking pictures or start videorecord. and a lot of things in the screens bottom. I have to try 3-6 times before it respond.

I am a regular user of touch screen so I am not that amataur:). Do u think the screen is broken or software? any one else with this problem?
 

666Lucifer

Senior Member
Jan 6, 2008
52
0
0
The first phones made have this error. The man in shop told me. so its a production error. i must wait about 14 days to get it back.
 

Froschfinger

Senior Member
Apr 26, 2009
185
2
0
Berlin
www.enoversum.de
While we are talking about the screen here, has anyone had problems accepting calls? On very hot days, when the phone heats up a bit in the pocket, I am completely unable to accept a call - the screen simply doesn't respond, but does so after the phone call attempt has ended.
I am though scared to contact customer support since my Desire is still in repair (sent in 3 times) since end of March.
 

Froschfinger

Senior Member
Apr 26, 2009
185
2
0
Berlin
www.enoversum.de
Takk for det, you are having the same heat problems like I do? Wasn't really keen on walking through all the touchscreen-related threads in detail, but didn't find out about heat problems of others so far. I have one of the early Vodafone devices.
 

Froschfinger

Senior Member
Apr 26, 2009
185
2
0
Berlin
www.enoversum.de
I contacted customer support to probably find a solution to the problem. She told me to do a soft reset, i.e. pull out the battery while the phone is running, leave it out for some minutes and insert it again. Furthermore she told me that older sim cards can cause problems with newer phones, something I hadn't heard of before (she was talking about three to four years old sims). So far haven't had any problems with unresponsiveness, but an unnoticed shutdown, plus it's significantly colder outside so it might not happen too soon again.
 

undercover

Senior Member
Oct 10, 2010
14,727
4,435
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London, UK
I contacted customer support to probably find a solution to the problem. She told me to do a soft reset, i.e. pull out the battery while the phone is running, leave it out for some minutes and insert it again. Furthermore she told me that older sim cards can cause problems with newer phones, something I hadn't heard of before (she was talking about three to four years old sims). So far haven't had any problems with unresponsiveness, but an unnoticed shutdown, plus it's significantly colder outside so it might not happen too soon again.
Capacitive touch screens don't like heat. You have static problem which in conjunction with heat make phone unusable at times. Check fix for touchscreen thread, plus my thread on how to keep phone at bay, so it doesn't do it again.