Question Issues with DS4 controller

[cakesmackneedshelp]

Greetings, this is my first time posting here and I've tried different websites but to no avail.
My DS4 controller connects via bt to my phone and after 30s it just disconnects for no apparent reason.
Tested it on my older phone, works perfectly. Tested it on iPad, works perfectly. Both times about 30mins, two different games.
Also, it works on my PC as well.

This makes me think that the issue is with Galaxy A33, something is disconnecting my controller.
Even after doing a full factory reset nothing changed.
What can I do to try to fix this?

Thanks in advance.

 

[gav83collins]

Greetings, this is my first time posting here and I've tried different websites but to no avail.
My DS4 controller connects via bt to my phone and after 30s it just disconnects for no apparent reason.
Tested it on my older phone, works perfectly. Tested it on iPad, works perfectly. Both times about 30mins, two different games.
Also, it works on my PC as well.

This makes me think that the issue is with Galaxy A33, something is disconnecting my controller.
Even after doing a full factory reset nothing changed.
What can I do to try to fix this?

Thanks in advance.

do you have an app on your phone for your ds4 ? if so, long press it, go into app info, scroll to battery, and turn it to unrestricted

 

[cakesmackneedshelp]

do you have an app on your phone for your ds4 ? if so, long press it, go into app info, scroll to battery, and turn it to unrestricted

I dont have an app for it, I have been looking everywhere for a solution and I cant find one.
It has to be related to my phone, because DS4 works on other devices...

 

[gav83collins]

Your ds4 controller, what is it exactly, an emulated ps4 controller ?

 

[cakesmackneedshelp]

Your ds4 controller, what is it exactly, an emulated ps4 controller ?

Its a proper DS4 controller which I have used in the past to play games on my phone via BT.
The controler is charged and it works on my old phone/ipad/pc. For some reason it has connectivity issues with my A33.

 

[gav83collins]

right thats enough info, do you have a rooted device ?

Can you take pics of your devices settings

 

[cakesmackneedshelp]

Its not rooted, what settings do you want to see?

right thats enough info, do you have a rooted device ?

Can you take pics of your devices settings

What settings do you want to see?
It is not rooted.

 

[gav83collins]

Its not rooted, what settings do you want to see?

What settings do you want to see?
It is not rooted.

well i dont have the device, so a pic of what settings are shown may help

 

[gav83collins]

Have you tried looking at these settings on your old device, and comparing on this one

 

[cakesmackneedshelp]

Have you tried looking at these settings on your old device, and comparing on this one

View attachment 5619939View attachment 5619941

Compared, changed, tested, it didnt work.
Just tested it on my old phone Huawei p20 lite, works, 15mins so far, no disconnects...

 

[gav83collins]

Compared, changed, tested, it didnt work.
Just tested it on my old phone Huawei p20 lite, works, 15mins so far, no disconnects...

yeah, right, hmmm thats strange , is your p20 rooted/using custom rom/kernel ?
can u firmware update the controller ?

 

[cakesmackneedshelp]

yeah, right, hmmm thats strange , is your p20 rooted/using custom rom/kernel ?
can u firmware update the controller ?

Its not rooted...
I think ill just try and get my phone serviced because I have warranty on it

 

[gav83collins]

is your p20 running android 12 ?

 

[cakesmackneedshelp]

is your p20 running android 12 ?

android 10

 

[gav83collins]

have you tried firmware updating your ds4 , also, is your device exy or sd ? im exy and have not yet experienced any bluetooth issues and i have buds, car, tv watch all connected