Its say Battery Temperature too low

[shakil Ahommed Himu]

Hello i am having problems with my charging.
First its problem with low voltage,
So i charging somewhere else. Its no change.
So i change the charge this time also no change.
Then i realise that when i play game or make my phone so hot the its charging otherwise its not charging.
Now i have to make my phone so hot to charge how can i fix this problem. Its very annoying.

 

[Aramis2mars]

Hello,
Same problem here (Redmi 3 Pro).
The temperature is always negative ( -25°C, -11°C). I realized if I shake my phone, the temperature rises at normal level (arroud 30°C). I guess it's an hardware problem. I'll look for an app to change temperature when charging or try to open the phone and look for problems.