Hi Guys, hoping for some help as it seems hard to get good help from the resellers with these units

I know reverse cam is a freq issue, but please bear with me...
I've got a Toyota Rav4 2018 Hybrid with a 360 cam system orginally with a ToyotaTouch2GoPLus.
That is with 1 reverse cam, 1 front, and 1 under each side mirror.
Original reverse cam view is like this:
View attachment 5587701
Now I've bought and installed a V1Pro unit and it works perfectly with Steering Wheel controls, Navigation, Parking Radar, Rear traffic alert etc.
The only thing not working is the camera

I've tried all settings under the Video-menu, some produces lines like interference and some just black picture.
View attachment 5587715
View attachment 5587709
if enabled the radar and guide lines are working great.
The reseller is saying they have supplied the correct adapters and cables.
But I've noticed that there are 2 additional pins on the cars camera cable that are not enabled on the adapter supplied with the V1Pro:
View attachment 5587711
Don't know if this perhaps might be the issue here or if there are settings that are wrong in the V1Pro...?
Or maybe the camera needs additional power or the cables/adapters supplied are malfunctioning....
Any help or ideas would be really appreciated!
One other question:
I would love to have a dark mode and I believe this was first released in Android 11. Is there update for the V1Pro to run Android 11 or any other way to enable system wide Dark mode?
Thanks guys!