Junsun V1 Pro - Sim card 4G issue

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the_moom

New member
Jan 11, 2023
3
0
Hi everyone,

I've got an Junsun V1 Pro head unit with the latest firmware (8259P_军灿UI02v1280x720-国外_v50_20221226) installed in my car. Now I‘m facing an issue with my sim card for the car. When I install the sim card the first time everything works as expected. Internet is working and connection is 4G (even VoLTE). But when I turn on the head unit after standby, the connection is reestablished only with 2G (at the exact same location). The sim card is from sim.de and is operating in the O2 network and as multi card.

  • Tested with klarmobile sim card (Vodafone network): Every time 4G
  • Tested sim.de sim card in Huawei Gigacube: No problems
  • Checked and adjusted APN settings: No effect
  • Disabled VoLTE: No effect
  • Changed setting between 2G / 3G / 4G: No effect
Are there any known issues with Junsun and the O2 network?

kind regards
Markus
 

TorstenH

Senior Member
Feb 20, 2021
1,416
375
t.me
Realme GT 2 Pro
Hi everyone,

I've got an Junsun V1 Pro head unit with the latest firmware (8259P_军灿UI02v1280x720-国外_v50_20221226) installed in my car. Now I‘m facing an issue with my sim card for the car. When I install the sim card the first time everything works as expected. Internet is working and connection is 4G (even VoLTE). But when I turn on the head unit after standby, the connection is reestablished only with 2G (at the exact same location). The sim card is from sim.de and is operating in the O2 network and as multi card.

  • Tested with klarmobile sim card (Vodafone network): Every time 4G
  • Tested sim.de sim card in Huawei Gigacube: No problems
  • Checked and adjusted APN settings: No effect
  • Disabled VoLTE: No effect
  • Changed setting between 2G / 3G / 4G: No effect
Are there any known issues with Junsun and the O2 network?

kind regards
Markus
I'm using the same firmware and today I ordered an O2 SIM. I will let you know if I will run into the same problem.
 
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TorstenH

Senior Member
Feb 20, 2021
1,416
375
t.me
Realme GT 2 Pro
You could try after sleep mode:

Disable and enable mobile data.

Enable and disable flight mode (maybe via search function in settings app).

Does it help to bring 4G back?
 

the_moom

New member
Jan 11, 2023
3
0
You could try after sleep mode:

Disable and enable mobile data.

Enable and disable flight mode (maybe via search function in settings app).

Does it help to bring 4G back?
No, unfortunately not.

Yesterday I tried to increase the pressure on the sim and added a small piece of cardboard. It worked the whole evening, even after standby. But today it stopped and is back to 2G.
 

TorstenH

Senior Member
Feb 20, 2021
1,416
375
t.me
Realme GT 2 Pro
No, unfortunately not.

Yesterday I tried to increase the pressure on the sim and added a small piece of cardboard. It worked the whole evening, even after standby. But today it stopped and is back to 2G.
Unfortunately my SIM card still not arrived so I can't tell you if it works on my device / with my O2 SIM.

I can't imagine that it's a topic of bad electronically contact because the issue only occurs after sleep mode.
One possibly could be to compare the units processes before and after sleep mode.

1. Stop all apps to avoid unneeded programs occure in the list
2. List all processes running
3. Put the unit in sleep mode and wake it up
4. If you only have 2G list all running processes again

Maybe a service doesn't comes up after sleep mode which is relevant for 4G data connection.
 

TorstenH

Senior Member
Feb 20, 2021
1,416
375
t.me
Realme GT 2 Pro
I added the SIM card today and two reboots were required to get 4G.
I put the device into sleep mode (just a few minutes) and had still 4G.

Let's see how it is after a long sleep...
 
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TorstenH

Senior Member
Feb 20, 2021
1,416
375
t.me
Realme GT 2 Pro
After serveral days usage I have exactly the same issue:

After (longer) sleep only EDGE or even message "no Sim".

Changing mobile data settings or changing to flight mode not bringing back 4G. Reboot is the only way to get 4G again.
I don't think it's hardware related because it works after reboot without touching the Sim card dongle.

I will investigate the Android log. @the_moom you may want to do the same?! Four eyes may see more that two.
 

TorstenH

Senior Member
Feb 20, 2021
1,416
375
t.me
Realme GT 2 Pro
I compared the running system services after sleep and after reboot. Found no difference...

So next step is to check logcat...
 

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  • 1
    Hi everyone,

    I've got an Junsun V1 Pro head unit with the latest firmware (8259P_军灿UI02v1280x720-国外_v50_20221226) installed in my car. Now I‘m facing an issue with my sim card for the car. When I install the sim card the first time everything works as expected. Internet is working and connection is 4G (even VoLTE). But when I turn on the head unit after standby, the connection is reestablished only with 2G (at the exact same location). The sim card is from sim.de and is operating in the O2 network and as multi card.

    • Tested with klarmobile sim card (Vodafone network): Every time 4G
    • Tested sim.de sim card in Huawei Gigacube: No problems
    • Checked and adjusted APN settings: No effect
    • Disabled VoLTE: No effect
    • Changed setting between 2G / 3G / 4G: No effect
    Are there any known issues with Junsun and the O2 network?

    kind regards
    Markus
    I'm using the same firmware and today I ordered an O2 SIM. I will let you know if I will run into the same problem.
    1
    I added the SIM card today and two reboots were required to get 4G.
    I put the device into sleep mode (just a few minutes) and had still 4G.

    Let's see how it is after a long sleep...