Hello guys, I've purchased a Moto G5 Plus and my microphone stopped working after 3 days. Alternatively it's working and not working. As of now, it isn't working. I'm on the latest stock ROM and haven't rooted this device. I want to know if rooting and flashing a custom ROM will fix this issue. I've read online that all the Moto G5 Plus units have this issue. I've applied for a replacement but they haven't picked up the device yet. I'm afraid if the new unit also has this microphone issue as I've read online. What do you guys recommend me to do? I'm a big fan of flar2 and I've come from the Nexus 5 to here where I always used elemental x. Please clarify this doubt as no one is answering me elsewhere. Thank you in advance.
This problem isn't present on every phone i guess.. I myself have never faced this issue or heard of it ?
Yes this noise issue is present in this phone.. A mod is present for our phone.. U can use it, it helps a lot in reducing noise.. and do PM me if u have any problem as we are spamming a threadI read online that there was a noise issue in video recording and also issue with the microphone not working, which was fixed with an update to the build number NPN25. 137-67. But weirdly enough, my device seems to have that issue even though I have the latest firmware installed. I read on quora that this issue exists on all the units and that it's an issue caused by a bug in a system app that handles noise cancellation. Even though they say that the issue was fixed in the above mentioned build number, it still exists in my phone which runs the same firmware. So I'm confused if this is a software problem or a hardware problem. Whenever I go onto record voice, it just records the static noise. But when I speak by literally kissing the microphone, it manages to record my muffled voice. What do you guys suggest? Get a replacement or you diagnose it as a software problem?