Keyboard Cover not working - damaged or ROM Issue?

[mautz001]

Hey,

I have a strange issue with Keyboard Cover connected - it looks like there is missing a row in the keyboard. When I type Enter it gets the € sign, if I press "q" it makes an "s" if I type "s" it makes "a" .


Anyone knows if this is a faulty hardware keyboard cover or just a stupid software bug / error from me?

Thanks!

 

[zfzszt]

Are both the keyboard and the phone from the same region?

 

[jdubya45]

Hey,

I have a strange issue with Keyboard Cover connected - it looks like there is missing a row in the keyboard. When I type Enter it gets the € sign, if I press "q" it makes an "s" if I type "s" it makes "a" .


Anyone knows if this is a faulty hardware keyboard cover or just a stupid software bug / error from me?

Thanks!

If you changed your DPI it won't work. Had to change mine back. 425 seems to be the best.

 

[mautz001]

Yeah Keyboard and Phone are both from Germany. And I have change DPI now it works for the left side ( a is a, s is s) but k is the delete key now... Any other suggestions? Thanks!

 

[jdubya45]

Yeah Keyboard and Phone are both from Germany. And I have change DPI now it works for the left side ( a is a, s is s) but k is the delete key now... Any other suggestions? Thanks!

Change the DPI to 411. That is stock.

 

[mautz001]

Change the DPI to 411. That is stock.

Thanks, changed it via Developer Settings, stil no effect. "s" on keyboard is "a" , x is x correct, a is a 7 ... so strange l is backspace.

 

[jdubya45]

Thanks, changed it via Developer Settings, stil no effect. "s" on keyboard is "a" , x is x correct, a is a 7 ... so strange

Are you using the Samsung keyboard on screen as well or a third party?

 

[mautz001]

using the stock samsung jeyboard with the "QWERTZ" layout because I am in germany. even if I change it to a "normal" layout (with accent buttons and so on) it doesnt work when I change it to english no effect

 

[jdubya45]

using the stock samsung jeyboard with the "QWERTZ" layout because I am in germany. even if I change it to a "normal" layout (with accent buttons and so on) it doesnt work when I change it to english no effect

Send it back my friend

 

[MrTerence]

Hey,

I have a strange issue with Keyboard Cover connected - it looks like there is missing a row in the keyboard. When I type Enter it gets the € sign, if I press "q" it makes an "s" if I type "s" it makes "a" .


Anyone knows if this is a faulty hardware keyboard cover or just a stupid software bug / error from me?

Thanks!

I face the same problem with you. I am using the S8+ Hong Kong version and keyboard cover from Samsung US in Amazon.

 

[frosch6669]

I face the same problem with you. I am using the S8+ Hong Kong version and keyboard cover from Samsung US in Amazon.

Same here, not working G9500 (China/HK Version Dual Sim SD835) with german original Samsung Keyboard, is not working.

Does sombody know what to do to get it working correctly? Is the a deamon/service missing inside the rom?

Thanks in advance

 

[rad30n]

Just wanted to chime to confirm that I hit exactly this same issue: I bought a SM-G9550 Samsung Galaxy S8+ 6GB RAM (Hong Kong Snapdragon 835 version) and the keyboard cover does **not** work with this model.
I tried both a QWERTY and a german QWERTZ keyboard cover and had the same result: the phone acted as if there was no keyboard.

I did get a confirmation that the cover was detected: If you hard reset and then start the setup process with the keyboard cover attached, you get a message saying "To start setup process detach keyboard cover from device". So it definitely **is** detected. But then when you finish the setup, nothing.

For those wondering, I've seen a cover working on a normal S8 and the experience is pretty much plug and play: you add the cover with the phone On, and it immediately reacts, popping up a quick intro message with keyboard tips. It also adjusts the home screen to pull your shortcut bar above the keyboard, and you get a line of suggestions immediately above the keyboard. If that's not your experience, your cover is not being detected properly.